Rider Operations Manager

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar AMA&CO HOLDING GROUP Full time

Using analytics to improve the delivery network - identifying areas for improvement and owning innovative and data-driven solutions to increase the availability, reliability and efficiency of the network.


  • Matching supply and demand using a range of measures to ensure that we have enough riders in the right place at the right time
  • Working with stakeholders from other departments ensuring coordination with upcoming operational changes as well as supporting the work of those departments where possible
  • Managing team members working closely with and eventually managing direct report(s) to ensure operational and organizational goals
  • Continuously identifying opportunities for improvement identifying, prioritizing, managing, and executing projects to a deadline to improve operational performance in line with business priorities. Also driving internal process mapping and efficiencies

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