Concierge

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Marriott International, Inc Full time

Job Number

Job Category Rooms & Guest Services Operations

Location JW Marriott Marquis City Center Doha, Conference Centre Street, West Bay, Doha, Qatar, Qatar VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

***Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.

Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.
  • concierge server

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full time

    The Senior Concierge assists in the management of the Concierge team. The Senior Concierge is required to demonstrate humility in leadership of the team, be technically sound on Front Office software, prides the team on flair in service delivery, be a poised communicator, has an inquisitive spirit, creative mind to curate fresh experiences and a sense of...

  • concierge server

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full time

    The Senior Concierge assists in themanagement of the Concierge team. The Senior Concierge is requiredto demonstrate humility in leadership of the team, be technicallysound on Front Office software, prides the team on flair in servicedelivery, be a poised communicator, has an inquisitive spirit,creative mind to curate fresh experiences and a sense...

  • Concierge Supervisor

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Fairmont Hotels & Resorts Full time

    Reporting to the Chief Concierge, responsibilities and essential job functions include but are not limited to the following: Assist the Chief Concierge in all aspects of the department and ensure service standards are followedProvides managerial support for concierge desk, in the daily operational duties for these areasConsistently offer professional,...

  • Chief Concierge

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

    What will I be doing?As the Chief Concierge, you will be responsible for performing the following tasks to the highest standards: Develop all luggage related procedures and ensure that they are well followed by the Concierge / Transportation staff.Ensure all information is updated and available for easy access for all Front Office associates.Ensure that the...

  • Concierge Supervisor

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar ALL - Accor Live Limitless Full time

    Be responsible for and pro-active in the recruitment and selection of all Concierge staffConstantly review training needs within the department primarily through the Hotel's appraisal system in conjunction with the Front Office Training ManagerImplement and monitor minimum standards of service throughout the department resulting in a GAP analysis score of no...

  • Concierge Supervisor

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Accor Full time

    Concierge SupervisorJob DescriptionReporting to the Chief Concierge, responsibilities and essential job functions include but are not limited to the following: Assist the Chief Concierge in all aspects of the department and ensure service standards are followedProvides managerial support for concierge desk, in the daily operational duties for these...

  • Concierge

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar HILTON HOTELS Full time

    Positive attitude and good communicationskillsCommitment to providing a high level of customerserviceExcellent standards of careFlexibility to respond to avariety of different work situationsAbility to work alone and aspart of a teamKnowledge of the local areaIt would be advantageousfor you in this position to demonstrate the following abilities...

  • Concierge Supervisor

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar ALL - Accor Live Limitless Full time

    Be responsible for and pro-activein the recruitment and selection of all ConciergestaffConstantly review training needs withinthe department primarily through the Hotel's appraisalsystem in conjunction with the Front Office TrainingManagerImplement and monitor minimum standardsof service throughout the department resulting in a GAP analysisscore of no less...

  • Senior Concierge

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar RAFFLES Full time

    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining an Accor brand, every...

  • Senior Concierge

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Accor Full time

    Company Description#BeLimitlessWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By...

  • Concierge Supervisor

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

    Concierge SupervisorAs a Concierge Supervisor, you will play an essential role in ensuring that we personalised and exceptional service to all our guests. Your responsibilities will include but not limited to: Supervising the day-to-day operations of the concierge desk, including managing guest requests, luggage assistance, transportation arrangements, and...

  • Chief Concierge

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Inspire Management Training Center Full time

    Job Summary: Key Front Line Leadership position who leads with passion, the hotel Concierge team in assisting our guests efficiently, courteously and professionally in all Concierge services. These include local area attractions assistance, luggage handling, valet parking and any reasonable guest request. Maintaining Marriott's high standard of hospitality...

  • Concierge Supervisor

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Accor Full time

    Concierge SupervisorJobDescriptionReporting to theChief Concierge, responsibilities and essential job functionsinclude but are not limited to the following:Assist the Chief Concierge in allaspects of the department and ensure service standards arefollowedProvides managerial support forconcierge desk, in the daily operational duties for theseareasConsistently...

  • Concierge Supervisor

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Fairmont Hotels & Resorts Full time

    Reporting to the Chief Concierge,responsibilities and essential job functions include but are notlimited to the following:Assist the Chief Concierge in allaspects of the department and ensure service standards arefollowedProvides managerial support forconcierge desk, in the daily operational duties for theseareasConsistently offer professional, friendlyand...

  • Concierge Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Rixos Gulf Hotel Doha Full time

    Concierge AgentThe Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and...

  • Concierge

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Scout Facility Management Full time

    Our valued client, is actively seeking qualified individuals to fill the below positions within their esteemed organization:Concierge-Greeting Guests in a friendly and professional manner.*-Assisting guests with inquiries, reservations, and recommendations.*-Providing information about local attractions, restaurants, and events.*-Arranging transportation and...

  • Concierge Supervisor

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar M GALLERY Full time

    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of...

  • Concierge Manager

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar People Dynamics Full time

    Build and maintain strong relationships with customers, offering personalized assistance and ensuring their needs and preferences are met with the highest standard of service. Coordinate and oversee all aspects of the customer experience, from initial contact to postpurchase followup, ensuring a smooth, efficient, and enjoyable process. Represent the brand...

  • Concierge Manager

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Al Abdulghani Motors Full time

    We are seeking a dedicated and detail-oriented Concierge Manager to join our luxury division. This role is pivotal in providing high-end, personalized services to our exquisite clientele, ensuring their experiences are as luxurious and seamless as the vehicles we offer.Key Responsibilities:- Client Relations:Build and maintain strong relationships with...


  • Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

    A Resort Experience –Concierge Manager supervises the Concierge Team and sets the department goals to help Team Members to create an exceptional Guest and customer experience.What will I be doing?As a Resort Experience –Concierge Manager, you will supervise the Concierge Team and set the department goals to help Team Members to create an exceptional...