Customer Support Specialist

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar BOEING Full time
At Boeing, we innovate and collaborate to make the world a better place.

From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values.

We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth.

Find your future with us.

At Boeing, we innovate and collaborate to make the world a better place.

From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values.

We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth.

Find your future with us.

Position Responsibilities:

  • Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.
  • Responsible for customer account health and providing world class customer support.
  • Collaborates with customer to determine specific needs and recommend potential solutions and involves internal partners as needed.
  • Develops, prepares and delivers presentations to customers and internal organizations.
  • Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts.
  • Uses multiple Boeing systems in a fastpaced environment.
  • Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation.
  • Responds to customer inquiries and facilitates delivery problem resolution.
  • Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.
  • Coordinates collection and processing, and analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products or related services.
  • Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems.
  • Monitors and shares key performance metrics with customers and internal partners
  • Interfaces with customers and internal Boeing resources.

Basic Qualifications (Required Skills/Experience):

  • Understands supply chain process
  • Experience developing presentations for and presenting to executive leadership
  • Strong communication and problemsolving skills
  • Ability to work and collaborate cross functionally across multiple organizations
  • Eager to learn and grow
  • Ability for mínimal travel domestically and internationally

Preferred Qualifications (Desired Skills/Experience):

  • Experience in the Aerospace industry
  • SAP knowledge
  • Engineering / Technical experience
  • Account management, customer support experience

Typical Education & Experience:

Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 4 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+2 years' related work experience, 8 years' related work experience, etc.)

Relocation:

Export Control Requirements:
Not an export control position

Equal Opportunity Employer:

We are an equal opportunity employer.

We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.



  • Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full time

    Customer Support Specialist:Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and every one of us,...


  • Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full time

    Customer Support Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive sustainable future. At ABB we have the clear goal of driving diversity and inclusion across all dimensions. Together we are embarking on a journey where each and every one of us...


  • Doha, Baladīyat ad Dawḩah, Qatar BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for...


  • Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full time

    Customer SupportSpecialist Take your nextcareer step at ABB with a global team that is energizing thetransformation of society and industry to achieve a more productivesustainable future. At ABB we have the clear goal of drivingdiversity and inclusion across all dimensions. Together we areembarking on a journey where each and every one of us individuallyand...


  • Doha, Baladīyat ad Dawḩah, Qatar ABB Full time

    Leading order handling and execution to achieve connected financial KPI's (Revenue, cash and profitability). Confirming accuracy of incoming orders, checking details such as product codes, quantities and delivery informationEnsuring customer loyalty via professional customer support and orders execution. Handling logistics and coordinating with logistic...


  • Doha, Baladīyat ad Dawḩah, Qatar ABB Full time

    Leading order handling andexecution to achieve connected financial KPI's (Revenue,cash and profitability). Confirming accuracy of incoming orders,checking details such as product codes, quantities and deliveryinformationEnsuring customer loyalty viaprofessional customer support and orders execution. Handlinglogistics and coordinating with logistic vendor for...


  • Doha, Baladīyat ad Dawḩah, Qatar boeing Full time

    Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies. Interacts with customers and internal partners through face to face/ virtual meetings, phone calls, emails and other media. Responsible for customer account health and providing world class customer support. Collaborates with...


  • Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for...


  • Doha, Baladīyat ad Dawḩah, Qatar DHL Full time

    Customer Relations SpecialistWould you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and...

  • Customer Support

    1 week ago


    Doha, Baladīyat ad Dawḩah, Qatar Ertibat Technology Solutions Full time

    Ertibat Technology Solutions (ETS) was established with the aim of becoming a major provider in the IT Industry in Qatar. With the founding staff having more than twenty years of experience in the Information Technology field, ETS commenced its business under the umbrella of Ertibat InternationalIssue Resolution: Diagnose and resolve software problems by...


  • Doha, Baladīyat ad Dawḩah, Qatar Thabt Gulf Digital Solution Full time

    Job descriptionKey Responsibilities:*Handle all the company social media platform.*Answers customers' queries to help them make a decision on thepurchase.*Provides information to customers on warranties, features,specifications, maintenance and care of products.*Describes product features and benefits; demonstrates the use andhandling of the...


  • Doha, Baladīyat ad Dawḩah, Qatar boeing Full time

    Creates, maintains andadvances customer relationships, develops an understanding ofcustomer culture and businessstrategies. Interacts withcustomers and internal partners through face to face/ virtualmeetings, phone calls, emails and othermedia. Responsible forcustomer account health and providing world class customersupport. Collaborates withcustomer to...


  • Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full time

    At Boeing weinnovate and collaborate to make the world a better place. From theseabed to outer space you can contribute to work that matters witha company where diversity equity and inclusion are shared values.Were committed to fostering an environment for every teammate thatswelcoming respectful and inclusive with great opportunity forprofessional growth....


  • Doha, Baladīyat ad Dawḩah, Qatar Al Jazeera Media Network Full time

    Sponsorship Sales Support Specialist12 Month Temporary contract The Sponsorship Sales Support Specialist to be the focal point between the Brand Management Directorate and Digital Division, working closely with both to ensure smooth workflow and alignment with the overall objectives. This position will require an understanding of Brand communication...


  • Doha, Baladīyat ad Dawḩah, Qatar ABB Full time

    Sales Support Specialist:Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...


  • Doha, Baladīyat ad Dawḩah, Qatar Boeing Full time

    Manage multiple orders and research lists for specific customersResearch and analyze data to identify trends/issues regarding specific customers.Support Customer Program Managers (CPM) by maintaining reports, customer data and managing customer expectations.Customer Care responsibilities assist with the processing of returns and all credits/debit memo...


  • Doha, Baladīyat ad Dawḩah, Qatar ABB Full time

    Service Sales Support Specialist:Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions.Together, we are embarking on a journey where each and every one of us,...


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the role:As Customer Service Improvement Specialist, you will be responsible for helping us achieve this ambition:Responsible to gather intelligence to customer behaviours and industry standards, with the aim of developing improvements programs that support the creation and maintenance of a customer centric airport environment. Develops methods to...


  • Doha, Baladīyat ad Dawḩah, Qatar IQVIA Inc Full time

    Junior Patient Support Specialist page is loaded Junior Patient Support SpecialistlocationsDoha, Qatar time typeFull time posted onPosted Today job requisition idR Job Overview:Provide support and assistance to project managers and project teams related to the assigned project(s).Will support all project-related activities for assigned projects in accordance...


  • Doha, Baladīyat ad Dawḩah, Qatar International Medical Company Full time

    We are looking for a results-oriented ERP support specialist with programming and BI tools Experience to successfully integrate and Support our ERP software. You will be collaborating with senior managers to determine which business processes need optimization, enhancing the performance of our IT systems and deploying and implementing suitable ERP solutions...