Officer Customer Care Call Center

ImportantPlease fill in the QNB Relatives Declaration Form before proceeding with your Online Application:Click Here to Download Relatives FormStep 1: Click the link above, Download the file, fill and sign the QNB - Employment Application Form & Relatives Degree Declaration FormImportant Note:Please write "N/A" or "None" or "لا يوجد" incase there are...

Male Call Center/Customer Service Provider for a VIP Medical Center in DohaMust have experience in a call centerMust have excellent customer service skillsMust be proactive with sales and customer serviceMUST speak Arabic and EnglishPreferred Arabic NationalityWhat's app ONLY NO CALLSJob Types: Full-time, Permanent, ContractAbility to commute/relocate: Doha:...

About QNBEstablished in 1964 as the country's first Qatari-owned commercial bank, QNB Group has grown steadily to become the largest bank in the Middle East and Africa (MEA) region.QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents, providing a comprehensive range of advanced...

Business Unit: QNB - Qatar Division: Retail Banking Department: Retail Banking Country: QatarClosing Date: 01-Jul-2024 About QNB Established in 1964 as the country's first Qatariowned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.QNB Group's presence through its subsidiaries and associate...

Previous Experience as a Manager is Mandatory.Job description- Supervising Call Center Operations: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols.- Team Management: Lead and motivate the call center team to achieve performance targets and provide excellent customer service.- Training and...

Supervising Call Center Operations: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols.- Team Management: Lead and motivate the call center team to achieve performance targets and provide excellent customer service.- Training and Development:Train new hires and provide ongoing coaching and development...

Job SummaryA leading telecom company in Doha is looking for a Call Center Executive / Document controller.You will be responsible for maintaining the accurate records of Customers as well as company documentation. Liaising between Arabic clients/supplier office & in charge of all sorts of communication modes. You should be able for sorting electronic or hard...

We are searching for a professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, and handling clients' complaints. The call center representative will handle incoming calls and should seek to create a positive experience for each caller. They will listen to clients...

Key Responsibilities:- Supervise and Lead: Directly manage and lead a team of customer service representatives, providing guidance, coaching, and support to ensure performance targets are met.- Quality Assurance: Monitor and evaluate calls for quality assurance, providing feedback and coaching to agents to enhance customer interactions.- Performance Metrics:...

PublishedJanuary 15, 2023LocationDoha, QatarCategoryCustomer Service / Reservations / TelecallingJob TypeFull-timeDescription:Looking for a Call Center Agent for Doha, Qatar.Job Responsibilities: Provide product and service information to customers. Research required information using available resources. Management and resolve customer complaints. Identify...

Call Center Agent - 15 Responsible for handling inbound and outbound calls, providing exceptional customer service, resolving inquiries, and promoting company products or services. Telemarketing Specialist: Conduct outbound calls to prospective customers, promote products or services, generate leads, and achieve sales targets. Technical Support Agent:...

They bring up customers'profile when handling an issue to verify if a customer haspreviously experienced a problem, and to determine the best courseof action.Updating customer profile afteraddressing a problem is also part of a call center operatordescription.Operators play a vital role inproviding OTP assistance to customers. They may takecustomers' orders,...

Key Responsibilities: Answer incoming calls and respond to customer queries in a timely and professional manner. Make outbound calls to follow up on customer issues or to inform them of new products and services. Record details of customer interactions, transactions, and complaints. Provide accurate information to customers regarding products, services, and...

Manage inbound and outbound calls on time Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records...

Responsibilities Take customer calls and provide accurate, satisfactory answers to their queries and concerns Identify customers' needs, clarify information and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible...

About the job Call Center AgentJOB DESCRIPTION:Take customer calls and provide accurate, satisfactory answers to their queries and concernsDe-escalate situations involving dissatisfied customers, offering patient assistance and supportCall clients and customers to inform them about the companys new products, services and policiesGuide callers through...

_Arabic and English (bilingual) IT Call center Executive_ResponsibilitiesAnswering customer calls and addressing their queries or concerns.Providing information about products or services offered by the company.Assisting customers with placing orders, making reservations, or processing payments.Handling customer complaints and resolving issues in a...

Call Center Agent PositionExciting Opportunity for Experienced Call Center Agent in Food and Beverage IndustryJoin our team as a Call Center Agent with specialized experience in the food and beverage sector. If you have a passion for providing excellent customer service and possess a background in F&B call center operations, we want to hear from youKey...

We are hiring Male Call Center Agents (Arab Nationals) with following requirements Must have strong communication skills in both English and Arabic. Must have good customer service skills. Must have basic banking knowledge. Age must NOT be more than 35 years. Must have valid QID Must be available to join immediatelyExperience:Call Center: 1 year...

Call Center Agent Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains...