spa operations manager

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Full time
Main Responsibilities

  • Overseeing of Spa Reception and Retails, Male and Female RelaxationRooms, Male and Female Changing Rooms, Heat and Water Experiences,Fitness, Pools, Linen Room, Preparation Room andOffices.
  • In the absence of Director of Spa& Wellness, will be in charge of the daily spa operationswhich includes but not limited to guest complaints, therapistneeds, telephone calls and Spa reception.
  • Bethe first point of contact for large groups. Manage thecommunication with group organizer. Offer competitive proposals.
Co-ordinate appointments and update co-ordinator with itineraries.
Finalize billing arrangements. On the day of event, be responsiblefor execution. Co-ordinate with other departments as applicable.i.e. F&B for lunch, hotel concierge for specialrequests.

  • Follow up on Spa packages, specialrequests and VIPs Complete Spa and Fitness tour to reviewstandards, procedures and operational status.
  • Dealing with dissatisfied or disgruntledguests.
  • Ensure that mistakes are corrected andcoach the staff member on the procedures that were performedcorrectly and those that were performedincorrectly.
  • Reviewing the spa soft for theday and the week to ensure that everything is booked correctly andefficiently for revenue maximization.
  • Readingthrough the many essentials e-mails that deal regarding spa,meetings, groups, and VIP s. Also, replying to guest, vendor, salesand colleague emails.
  • Creating an effectiveschedule that meets the needs of the spa as well as works aroundthe hours of the colleague s availability. Verify accuracy of inputin Spa Soft and room assignments.
  • Responsiblefor motivating retail sales and ensure that all sales are recordedaccurately.


  • Doha, Baladīyat ad Dawḩah, Qatar Vanity beauty bar and spa Full time

    Overview:As a Spa and Client Servicing Manager, you will oversee the operations of the spa facility while ensuring exceptional service delivery to clients. This role requires a combination of managerial skills, client relationship management, and operational expertise to maintain a high standard of service and efficiency within the...

  • Spa Manager

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

    As a Spa Manager, you areultimately responsible for overseeing the spa operations and teamto deliver an excellent Guest and Member experience. A Spa Managerwill also be required to achieve revenue targets and managecustomer feedback.Specifically, you will be responsible forperforming the following tasks to the highest standards: Manage overall operations of...

  • Spa Manager

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

    As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback.Specifically, you will be responsible for performing the following tasks to the highest standards: Manage overall...

  • Spa Manager

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Live Connections Full time

    Job Description: Coach and develop legendary customer experience standards, flawless spa processes, impeccable spa health standards, and human resource compliance. Master calendars maintained at least 612 months in advance. Ensure efficient spa operations and compliance with all corporate proceduresMinimum Requirements Minimum of 2 to 3 years experience in a...


  • Doha, Baladīyat ad Dawḩah, Qatar Pullman Ciawi Vimala Hills Resort Spa & Convention Full time

    Adhere to the Spa Policy & Standard Operating Procedures manual.Act as an Ambassador for the spa and hotel brand for colleagues establishing relationships with internal and external stakeholders representing the values of the brand and Accor. This includes maintaining a professional appearance at all times.Manage the operations and efficiency of the spa...

  • Spa Manager

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar WHR Solution Full time

    About Company:WHR Solution (Executive Search) help employers to attract & connect the best global talents across all industries.Job Descriptions: Responsible for all aspects of the Spa Operation, marketing and promotions, operating criteria, programming, budgeting, VIP guest visits, staff relations and training. The Spa Manager will play a key role in the...

  • Spa Therapist

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Pullman Ciawi Vimala Hills Resort Spa &Convention Full time

    Adhere to the Spa Policy &Standard Operating Procedures manual.Act as anAmbassador for the spa representing the brand values for colleaguesestablishing relationships with internal and external stakeholdersrepresenting the values of the brand and Accor. This includesmaintaining a professional appearance at alltimes.Knowledgeable about all aspects...

  • Spa Therapist

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Pullman Ciawi Vimala Hills Resort Spa & Convention Full time

    Adhere to the Spa Policy & Standard Operating Procedures manual.Act as an Ambassador for the spa representing the brand values for colleagues establishing relationships with internal and external stakeholders representing the values of the brand and Accor. This includes maintaining a professional appearance at all times.Knowledgeable about all aspects of...

  • Assistant Spa Manager

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Mondrian Full time

    From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.Job DescriptionHow your day looks like:Manage and oversee spa operations to...

  • Assistant SPA Manager

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Mondrian Full time

    Company DescriptionFrom high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.Job Description How your day looks like**:Manage and oversee...


  • Doha, Baladīyat ad Dawḩah, Qatar Spa Staff Full time

    Choose a country (or leave blank for all countries) Cruise Ship (3) UK - United Kingdom (88) USA - United States (57) UAE - United Arab Emirates (290) Australia (4) Austria (1) Bermuda (10) British Virgin Islands (3) Bulgaria (2) Cameroon (1) China (1) Croatia (10) Cyprus (31) Djibouti (1) Egypt (30) France (4) Germany (6) Greece (25) ...

  • Assistant Spa Manager

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Accor Full time

    Company DescriptionFrom high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.Job DescriptionHow your day looks like:Manage and oversee spa...


  • Doha, Baladīyat ad Dawḩah, Qatar Salon and Spa Freshlook Full time

    Join our dynamic team at our salon where we blend creativity with professionalism to redefine the salon experience. We're seeking a skilled Operations Manager to lead the backbone of our operations and drive excellence in every aspect.Responsibilities: Streamline and enhance daily salon operations Oversee inventory management and supply chains Coordinate...


  • Doha, Baladīyat ad Dawḩah, Qatar Pullman Ciawi Vimala Hills Resort Spa &Convention Full time

    Adhere to the Spa Policy &Standard Operating Procedures manual.Act as anAmbassador for the spa and hotel brand for colleagues establishingrelationships with internal and external stakeholders representingthe values of the brand and Accor. This includes maintaining aprofessional appearance at all times.Managethe operations and efficiency of the...

  • Assistant Spa Manager

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Accor Hotels Full time

    Job DescriptionAssistant Spa ManagerAs an Assistant Spa Manager at Fairimont Jakarta, you will be responsible for overseeing the daily operations of the Fairmont Spa, ensuring a seamless and exceptional experience for guests. The ideal candidate will have a strong background in spa management, excellent leadership skills, and a passion for delivering...

  • Female Salon Manager

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Diva Lounge Spa Full time

    Job descriptionAccountable for ensuring all spa team members are capable and proficient in all their respective duties and day-to-day operational activities to meet with the spa's objectives and standardsExperience Needed :- Min. 4 years working experience in managing spa operationsMin. 3 years working experience in training of treatments and customer...

  • Spa Manager

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Accor Hotel Qatar Full time

    Consistently offers professional, engaging and friendly serviceConsistently offer professional, friendly and engaging serviceDirect and lead the day-to-day Spa Treatment operation ensuring all standards are followedPromote and sell customized Spa Treatment programs to conference groups and individualsMaintain thorough knowledge of competitors; including...

  • Spa Manager Salwa

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

    Manage overall operations of the spa Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards Ensure client experience is proficient including bookings, payments, and consultation cards Managing spa team members and beauty therapists to ensure high motivation,...

  • Spa Supervisor

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Katara Club Full time

    About Katara Club:Katara Club is a renowned wellness and leisure facility committed to providing exceptional experiences to our members. We pride ourselves on offering a luxurious and rejuvenating spa environment.Job Description:As a Spa Supervisor at Katara Club, you will play a crucial role in ensuring the smooth operation and outstanding service delivery...


  • Doha, Baladīyat ad Dawḩah, Qatar Anantara Full time

    Company DescriptionA luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...