New Business Account Strategist Onboarding Customer Solutions
2 weeks ago
Responsibilities
- Deliver against assigned customer goals, while prioritizing and delivering an outstanding onboarding experience to Google's advertisers.
- Work closely with colleagues in New Business Sales (NBS) and Google Customer Solutions (GCS) Sales to deliver seamless customer handovers and to ensure a Googley customer experience.
- Implement creative ways to improve our customer relationships. Tailor and share performance-enhancing suggestions and promote other Google products.
- Communicate proactively with customers, via phone and email.
- Provide strategic advice and help our advertisers get the best return on their advertising investment by working closely with them in a consultative role.
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