Commercial Analytics Officer

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time
About the role

As a Commercial Analytics Officer, you will be responsible for the reporting and analysis requirements of the digital department.

This role will include the development and deployment of scalable and drillable reports and visualizations, adhoc analysis and in-depth analysis particularly using commercial and digital product data.

This role will also provide customer data insights actionable at each customer touchpoint to visualize the customer value drivers.

Other operational duties would include:

  • Develop detailed business acumen of the internal client being serviced along with operational knowledge and understanding to be able to support them better.
  • Develop a quick understanding of the client's requirements and the agility to act on them in a valuable and practical, yet realistic approach.
  • Develop and deliver as requested, or initiate the development of, KPI measurement, dashboard, and regular reports with observations, analysis, key findings and recommendations that will help the department in understanding its business and operationalizing action plans for improvements.
  • Participate in the development of Digital reports to understand the customers and markets of Qatar Airways, particularly using the Commercial databases, but also leveraging operational, customer servicing, customer insights, etc. databases.
  • Responsible for driving business growth through the strategic implementation of web analytics and leveraging datadriven insights.
  • Collaborate with crossfunctional teams, including IT, to enhance data quality, accuracy, and reliability, while optimizing data collection mechanisms and improving efficiency in data usage (collection, preparation, processing, and analysis).
  • Perform other department duties related to his/her position as directed by the Head of the Department
Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.

You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.

You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

Qualifications:

About You

We are looking for passionate and experienced data analytics professional to join the Digital-Commercial team

A bachelor's degree with minimum 3 years of experience of providing reporting and analytical support. Additionally, below experience will also be essential to progress forward

  • Expertise in repots and analysis of complex customer and/or commercial data.
  • Expert skills with Microsoft Excel
  • Specialist skills in different analytical and visualization systems and tools such as (not limited to) SAS, SQL, Power BI, Tableau, SAP BOBJ, Adobe Analytics, Good Analytics, etc.
  • Skills in data extraction, transformation and visual analytics
About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.


So, whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story.

A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to Apply

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