Success Factor HR Support Specialist

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar MPH Global Services Full time

Category:
Oil and Gas

Industry:
Oil & Gas

City/Country:
Doha, Qatar

Location:
Doha

We are looking for a
SuccessFactor HR Support Specialist with the following details:

Location :
Doha, Qatar


Duration : 18 Months

Work Status :
Resident, Single

QUALIFICATIONS & EXPERIENCE REQUIRED

  • 5+ years of experience HR-IT System Implementation & Support
  • Minimum of 2 end to end SuccessFactors implementation, including hands on L1, L2 support
  • Functional expertise in several HCM areas including organizational management, personnel administration, payroll, time management, HR reporting, etc.
  • Preparation & Execution of Test Cases / Test Plans / Test scripts
  • Experience in Change Management role (influencing, rollout and embedding change)
  • Previous experience of being part of implementation team and support or working with SAP Success Factors is a must
  • Fluent English both spoken and written
  • Very good knowledge of HR processes to map with the system
  • Able to train the user communities (End users /Super Users)

ACTIVITIES

  • Work closely with HR Business SME's, vendor and DBS team
  • Prepare and Develops data of existing systems for migration to new system as per vendor requirement
  • Understand the current HR function and provide insight into current pain points
  • Understand integration requirements and highlight gaps with test cases and testing
  • Understands Recruit to Retire processes, Talent management, Payroll Overview & benefits administration
  • Able to troubleshoot, analyze, prioritize, and determine root causes to issues/incidents within Success Factors modules
  • First level contact point for HR users and other stakeholders for L1, support
  • Runs and validate SIT, UAT testing with internal HR users and with Implementation partners
  • Organize and felicitate system testing for HR users, business stakeholders, end users and document the issues, risks
  • Prepare help file, knowledge transfer documents for go live modules
  • Conduct functional knowledge transfer session for the HR Business SME's


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