Healthcare Call Center Representative

We are searching for a professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, and handling clients' complaints. The call center representative will handle incoming calls and should seek to create a positive experience for each caller. They will listen to clients...

Key Responsibilities:- Supervise and Lead: Directly manage and lead a team of customer service representatives, providing guidance, coaching, and support to ensure performance targets are met.- Quality Assurance: Monitor and evaluate calls for quality assurance, providing feedback and coaching to agents to enhance customer interactions.- Performance Metrics:...

First Response Healthcare LLC (FRH) is a JCI-Accredited Home Healthcare Organization headquartered in Dubai, UAE. FRH is one of the fastest growing organization and a leader in providing on-site healthcare services in Dubai. FRH has earned the trust of thousands of patients, clients and partners with its personalized care, quality treatment and a sincere...

Qualifications: Has minimum 2 years experience in a similar position with Medical Center industry background is a MUST: Locally available with transferable visa Can join immediatelyJob Types: Full-time, PermanentApplication Question(s): Are you in Doha?Experience: Call center: 2 years (required)

Manage inbound and outbound calls on time Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records...

Must Haves:• 2+ years of high volume (80+) call center experience, ideally includes some outbound call center experience• 1+ year remote work experience• No more than 3mo work gap since last role• Have been in past positions for 1+ years (do not want candidates who have been in consecutive short contracts)• Needs to be tech savvy: experience...

MustHaves:• 2+ years of highvolume (80+) call center experience, ideally includes some outboundcall center experience• 1+ year remotework experience• No more than 3mo workgap since last role• Have been in pastpositions for 1+ years (do not want candidates who have been inconsecutive short contracts)• Needs tobe tech savvy: experience working with...

About Us: HIA Healthcare is a healthcare organization dedicated to the transformation of healthcare through innovation across a continuum of personalized healthcare service delivery, consulting services and Technology solutions.HIA Healthcare is seeking an energetic, self-motivated, career-driven individual to grow the HIA's Behavioral Health & Autism center...

Responsiblity:Hiring,training, coaching, and leading call center representatives as theyprovide support for customers.Answeringrepresentative's questions, guiding them throughdifficult calls or issues, diffusing angry customers, or handlingissues that cannot be fielded byrepresentativesLeading team meetings, askingquestions to better understand the calls...

Call Center Agent - 15 Responsible for handling inbound and outbound calls, providing exceptional customer service, resolving inquiries, and promoting company products or services. Telemarketing Specialist: Conduct outbound calls to prospective customers, promote products or services, generate leads, and achieve sales targets. Technical Support Agent:...

About Us: HIA Healthcare is a healthcare organization dedicated to the transformation of healthcare through innovation across a continuum of personalized healthcare service delivery, consulting services and Technology solutions.HIA Healthcare is seeking an energetic, self-motivated, career-driven individual to grow the HIA's Behavioral Health & Autism center...

Male Call Center/Customer Service Provider for a VIP Medical Center in DohaMust have experience in a call centerMust have excellent customer service skillsMust be proactive with sales and customer serviceMUST speak Arabic and EnglishPreferred Arabic NationalityWhat's app ONLY NO CALLSJob Types: Full-time, Permanent, ContractAbility to commute/relocate: Doha:...

Previous Experience as a Manager is Mandatory.Job description- Supervising Call Center Operations: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols.- Team Management: Lead and motivate the call center team to achieve performance targets and provide excellent customer service.- Training and...

Supervising Call Center Operations: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols.- Team Management: Lead and motivate the call center team to achieve performance targets and provide excellent customer service.- Training and Development:Train new hires and provide ongoing coaching and development...

We are hiring for a CALL CENTER AGENT for the web-site of the shop (preferably with apple products experience).*Arabic*min experience as a call center agent is 3 years in Qatar*valid QID and transferable visaJob Types: Full-time, PermanentAbility to commute/relocate: Doha: Reliably commute or planning to relocate before starting work (required)Application...

PublishedJanuary 15, 2023LocationDoha, QatarCategoryCustomer Service / Reservations / TelecallingJob TypeFull-timeDescription:Looking for a Call Center Agent for Doha, Qatar.Job Responsibilities: Provide product and service information to customers. Research required information using available resources. Management and resolve customer complaints. Identify...

Must be locally available in Qatar Must have 2 or more years Call Center Experience Must know how to speak English & Hindi Available to start immediatelyJob Types: Permanent, Full-timeSalary: QAR3, QAR3,500.00 per monthExperience:Call Center: 2 years (required)Language: English and Hindi (required)

We are hiring Male Call Center Agents (Arab Nationals) with following requirements Must have strong communication skills in both English and Arabic. Must have good customer service skills. Must have basic banking knowledge. Age must NOT be more than 35 years. Must have valid QID Must be available to join immediatelyExperience:Call Center: 1 year...

They bring up customers'profile when handling an issue to verify if a customer haspreviously experienced a problem, and to determine the best courseof action.Updating customer profile afteraddressing a problem is also part of a call center operatordescription.Operators play a vital role inproviding OTP assistance to customers. They may takecustomers' orders,...

Key Responsibilities: Answer incoming calls and respond to customer queries in a timely and professional manner. Make outbound calls to follow up on customer issues or to inform them of new products and services. Record details of customer interactions, transactions, and complaints. Provide accurate information to customers regarding products, services, and...