Hotel Receptionist at Ramada Encore Hotel in Doha
2 weeks ago
About Company:
Ramada Encore Doha is a 4-star business hotel located in the historic heart of Doha.
Situated 13 kilometers - or 15 minutes - from the Hamad International Airport, the Ramada Encore Hotel offers modern accommodation to a world of business travelers.
Job Descriptions:
We are currently seeking a skilled and experienced
_Responsibilities:
_
- Greeting and welcoming guests in a friendly and professional manner.
- Checking guests in and out using Opera PMS and
VICAS Application. - Managing guest inquiries and providing accurate information about hotel facilities, services, and local attractions.
- Handling guest complaints or issues promptly and efficiently.
- Managing reservations and coordinating with other departments to ensure smooth guest arrivals and departures.
- Processing payments and maintaining accurate records of guest accounts.
- Keeping the front desk area clean and wellorganized.
_Requirements:
_
- Proven experience as a Hotel Receptionist, with handson experience in Opera PMS and
VICAS Application. - Fluent in Arabic and English languages, both written and spoken.
- Knowledge of other languages will be considered a plus.
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Ability to work in a fastpaced environment and handle stressful situations calmly and professionally.
- Flexibility to work in shifts, including weekends and holidays.
- Ability to work independently as well as part of a team.
- Prior experience in a hotel in Qatar will be preferred.
Skills Required:
OPERA
VICAS
MS Office
Strong Communication Skills
Decent Personality
Compensation & Benefits:
- Accommodation Provided by the company
- Transportaion Provided by the company
- Duty Meals
- Insurance (Group Life & Workman Compensation)Job Id
Doha,QatarPoste Date
13-Apr-2023Salary
Based on the Interview - QARTotal Vacancies
2Career Level
2 ExperienceDegree
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