Receptionist/guest Service Agent(Arabic Speaker)

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Wonder palace Hotel Full time
We are seeking a dynamic and friendly individual to join our team as a Receptionist/Guest Service Agent.

As the first point of contact for our guests, you will play a crucial role in ensuring their stay exceeds expectations.

From warmly welcoming guests to assisting with inquiries and providing exceptional service, you will be instrumental in creating a memorable experience from the moment they arrive.


Responsibilities:

  • Greet guests with a warm and welcoming demeanor upon arrival.
  • Check guests in and out efficiently, ensuring all necessary information is obtained and provided.
  • Handle guest inquiries, requests, and concerns promptly and courteously.
  • Provide information about hotel amenities, services, and local attractions.
  • Manage reservations and ensure accurate and uptodate information.
  • Collaborate with other hotel departments to ensure seamless guest experiences.
  • Maintain a clean and organized front desk area.

Qualifications:

  • Previous experience in a customer service role, preferably in a hotel environment.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in computer systems and hotel software.
  • Ability to remain calm and composed in fastpaced environments.
  • Attention to detail and a commitment to providing exceptional service.
  • Flexibility to work various shifts, including weekends and holidays.

Pay:
QAR1, QAR1,800.00 per month

Experience:

  • Receptionist/
Guest Service Agent: 1 year (required)

Language:

  • Arabic (required)
  • English (required)

Location:

  • Doha (required)

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