![voco](https://media.trabajo.org/img/noimg.jpg)
Guest Relations Supervisor
2 weeks ago
- Ensure clients are properly greeted upon their arrival
- Monitor daily bookings and ensure assigned rooms are prepared prior to checkin
- Coordinate luggage collection and storage
- Oversee checkin and checkout procedures, including reservations and financial transactions
- Promptly address guests' requests, like inroom dining
- Actively listen to and resolve complaints
- Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
- Coordinate and manage communication between guests and staff and follow up to ensure we resolve concerns
- Inform clients of our hotel services, including breakfast and dining options
- Promote all hotel amenities, conveniences and programs offered
- Manage guest relations team to ensure we comply with all standards and operating procedures
- Appraise team's performance and produce regular reports
- Examine daily duties, assign tasks and check on progress
- Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings
- Recommend local tourist spots, including places to dine, shop and sightsee
- Establish friendly relationships with regular hotel clients
-
Guest Relations Supervisor
4 weeks ago
Qatar voco Full timeProvide upscale guest service experiences for clients throughout their stay - Ensure clients are properly greeted upon their arrival - Monitor daily bookings and ensure assigned rooms are prepared prior to check-in - Coordinate luggage collection and storage - Oversee check-in and check-out procedures, including reservations and financial transactions -...
-
Guest Experience Supervisor
4 weeks ago
Qatar Marriott International, Inc Full time**Job Number** 23027067 **Job Category** Rooms & Guest Services Operations **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...
-
Guest Relations Officer
2 months ago
Qatar voco Full timeR Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks (e.g. confirming travel arrangements,...
-
Guest Relations Officer
2 weeks ago
Qatar voco Full timeRReview arrival lists to welcome guestsAttend to special guests (e.g. VIPs) and answer their inquiriesHelp prepare welcome folders with collateralProvide information about amenities, area and venues and promote servicesAnticipate guest needs and build rapport with customersOffer assistance with certain tasks (e.g. confirming travel arrangements, taking...
-
Guest Experience Supervisor
4 weeks ago
Qatar Marriott International, Inc Full time**Job Number** 24097584 **Job Category** Rooms & Guest Services Operations **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...
-
Guest Relations and Reservations Manager
4 weeks ago
Qatar Charterhouse Consultancy PTE Ltd Full timeCharterhouse is working with a private club in Qatar, who is looking to hire a Guest Relations and Reservations Manager to support their restaurant and lounge. **About the role** This role will report directly to the Operations Manager of the club and working closely together with the Assistant Restaurant Manager, to provide a seamless experience for all...
-
Guest Relations Agent
2 weeks ago
Qatar Marriott International, Inc Full time職務編號 工作類別 Rooms & Guest Services Operations地點 Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar 在地圖中查看工作編制 Full-Time身處外地? N願意海外赴任? N職位類型 管理 Non-Management***First impressions are everything. When guests arrive at our hotels, we want that impression to be...
-
Guest Relations and Reservations Manager
2 weeks ago
Qatar CharterHouse Full timeJob description:Charterhouse is working with a private club in Qatar, who is looking to hire a Guest Relations and Reservations Manager to support their restaurant and lounge.About the roleThis role will report directly to the Operations Manager of the club and working closely together with the Assistant Restaurant Manager, to provide a seamless experience...
-
Complex Government Relations Coordinator
3 weeks ago
Qatar Marriott International, Inc Full time**Job Number** 24102968 **Job Category** Human Resources **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Human Resources Coordinator** Follow all company policies and procedures; ensure uniform...
-
Security Supervisor
2 months ago
Qatar Hilton Full timeSecurity Supervisor A Security Supervisor keeps constant vigilance of activity on and around the hotel property and reports, with documentation, incidents with the intent of improving the safety and security of Guests, Team Members, and others. **What will I be doing?** As a Security Supervisor, you are responsible for the safety and security of all...
-
Guest Experience Supervisor
4 weeks ago
Qatar Marriott International, Inc Full time**Job Number** 23156908 **Job Category** Rooms & Guest Services Operations **Location** Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of...
-
Security Supervisor
3 months ago
Qatar Hilton Full timeA Security Supervisor keeps constant vigilance of activity on and around the hotel property and reports, with documentation, incidents with the intent of improving the safety and security of Guests, Team Members, and others. **What will I be doing?** As a Security Supervisor, you are responsible for the safety and security of all Guests, Team Members and...
-
Guest Experience Supervisor
2 weeks ago
Qatar Marriott International, Inc Full time**หมายเลขงาน** **ประเภทของงาน** Rooms & Guest Services Operations**สถานที่** Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar ดูบนแผนที่**ตารางการทํางาน**...
-
Food and Beverage Supervisor
2 months ago
Qatar Hilton Full timeFood and Beverage Supervisor A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. **What will I be doing?** As a Food and Beverage Supervisor, you are responsible for supervising operations...
-
Complex Government Relations Coordinator
2 weeks ago
Qatar Marriott International, Inc Full timeJob Number Job Category Human ResourcesLocation Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementHuman Resources CoordinatorFollow all company policies and procedures; ensure uniform and personal appearance are clean and professional;...
-
Guest Experience Supervisor
4 weeks ago
Qatar Marriott International, Inc Full time**หมายเลขงาน** 23141464 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar ดูบนแผนที่ **ตารางการทำงาน**...
-
Guest Experience Supervisor
2 weeks ago
Qatar Marriott International, Inc Full time**หมายเลขงาน** **ประเภทของงาน** Rooms & Guest Services Operations**สถานที่** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar ดูบนแผนที่**ตารางการทํางาน**...
-
Guest Experience Supervisor
4 weeks ago
Qatar Marriott International, Inc Full time**หมายเลขงาน** 23156908 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar ดูบนแผนที่ **ตารางการทำงาน**...
-
Guest Experience Supervisor
2 weeks ago
Qatar Marriott International, Inc Full time**หมายเลขงาน** **ประเภทของงาน** Rooms & Guest Services Operations**สถานที่** Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar ดูบนแผนที่**ตารางการทํางาน**...
-
Supervisor / Assistant Stewarding
2 months ago
Qatar Hilton Full timeSupervisor / Assistant Stewarding A Supervisor Stewarding is responsible for supervising the Stewards to deliver an excellent Guest and Member experience while supporting the overall operations. **What will I be doing?** As a Supervisor Stewarding, you are responsible for supervising the Stewards and supporting the team members to deliver an excellent...