Guest Experience Supervisor

2 weeks ago

Qatar Marriott International, Inc Full time

**Job Number** 24097584

**Job Category** Rooms & Guest Services Operations

**Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose,** belong** to an amazing global team, and **become** the best version of you.

  • Guest Experience Supervisor

    2 weeks ago

    Qatar Marriott International, Inc Full time

    **หมายเลขงาน** 23086214 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar ดูบนแผนที่ **ตารางการทำงาน**...

  • Guest Experience Supervisor

    1 week ago

    Qatar Marriott International, Inc Full time

    **หมายเลขงาน** 23141464 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar ดูบนแผนที่ **ตารางการทำงาน**...

  • Guest Experience Supervisor

    2 weeks ago

    Qatar Marriott International, Inc Full time

    **Job Number** 23156908 **Job Category** Rooms & Guest Services Operations **Location** Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of...

  • Guest Experience Supervisor

    4 days ago

    Qatar Marriott International, Inc Full time

    **Número de Empleo** 23090577 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management - Marriott International es un empleador que...

  • Guest Experience Supervisor

    1 week ago

    Qatar Marriott International, Inc Full time

    **Nº do Cargo** 23139221 **Categoria de emprego** Rooms & Guest Services Operations **Local** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VER NO MAPA **Horário** Full-Time **Localização remota?** N **Remanejamento?** N **Tipo de cargo** Non-Management - A Marriott International é uma empresa que oferece...

  • Guest Experience Supervisor

    2 weeks ago

    Qatar Marriott International, Inc Full time

    **Nº do Cargo** 23156908 **Categoria de emprego** Rooms & Guest Services Operations **Local** Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar VER NO MAPA **Horário** Full-Time **Localização remota?** N **Remanejamento?** N **Tipo de cargo** Non-Management - A Marriott International é uma empresa que oferece...

  • Guest Experience Supervisor

    2 weeks ago

    Qatar Marriott International, Inc Full time

    **Número de Empleo** 23156908 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management - Marriott International es un empleador...

  • Guest Relations Supervisor

    2 weeks ago

    Qatar Marriott International, Inc Full time

    **Job Number** 22215467 **Job Category** Rooms & Guest Services Operations **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...

  • Guest Experience Supervisor

    2 weeks ago

    Qatar Marriott International, Inc Full time

    **Numéro de l'Emploi** 23139221 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management Traiter toutes les entrées des clients, vérifier...

  • Guest Experience Supervisor

    2 weeks ago

    Qatar Marriott International, Inc Full time

    **職務編號** 23027067 **工作類別** Rooms & Guest Services Operations **地點** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar 在地圖中查看 **工作編制** Full-Time **身處外地？** N **願意海外赴任？** N **職位類型 管理**...

  • Guest Experience Expert

    2 weeks ago

    Qatar Marriott International, Inc Full time

    **Job Number** 23026750 **Job Category** Rooms & Guest Services Operations **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience Expert

    3 weeks ago

    Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**24195873 **Job Category**Rooms & Guest Services Operations **Location**Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead,...

  • Guest Experience Expert

    3 weeks ago

    Qatar Marriott International, Inc Full time

    **Job Number** 24037962 **Job Category** Rooms & Guest Services Operations **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience/service Agent

    5 days ago

    Qatar SPHC Full time

    **Join our extraordinary world!** **Distinguished design, superlative style, warm and genuine service make this Luxury & Lifestyle Collection truly unique and special.** With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a seasoned Guest Experience/Service Agent with luxury and lifestyle brand hotel...

  • Guest Relations Supervisor

    7 days ago

    Qatar voco Full time

    Provide upscale guest service experiences for clients throughout their stay - Ensure clients are properly greeted upon their arrival - Monitor daily bookings and ensure assigned rooms are prepared prior to check-in - Coordinate luggage collection and storage - Oversee check-in and check-out procedures, including reservations and financial transactions -...

  • Guest Experience Expert

    3 weeks ago

    Qatar Marriott International, Inc Full time

    **İş Numarası** 23063538 **İş Kategorisi** Rooms & Guest Services Operations **Lokasyon** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Non-Management - Marriott International, fırsat...

  • Guest Experience Expert

    3 weeks ago

    Qatar Marriott International, Inc Full time

    **채용 번호** 24037962 **작업 카테고리** Rooms & Guest Services Operations **위치** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar 지도에서 보기 **스케줄** Full-Time **원격 위치입니까?** N **근무지 변경?** N **직책 유형** Non-Management - 메리어트는 기회 균등 고용주입니다....

  • Guest Experience Expert

    2 weeks ago

    Qatar Marriott International, Inc Full time

    **Stellenangebotsnummer** 23046696 **Tätigkeitskategorie** Rooms & Guest Services Operations **Standort** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar AUF KARTE ANZEIGEN **Beschäftigungsart** Full-Time **Nicht vor Ort?** N **Umzug?** N **Stellenart** Non-Management - Marriott tritt als Arbeitgeber für...

  • Guest Experience Expert

    2 weeks ago

    Qatar Marriott International, Inc Full time

    **Nº do Cargo** 23046696 **Categoria de emprego** Rooms & Guest Services Operations **Local** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VER NO MAPA **Horário** Full-Time **Localização remota?** N **Remanejamento?** N **Tipo de cargo** Non-Management - A Marriott International é uma empresa que oferece...

  • Guest Experience Expert

    2 weeks ago

    Qatar Marriott International, Inc Full time

    **Numer oferty** 23026750 **Kategoria oferty pracy** Rooms & Guest Services Operations **Lokalizacja** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar ZOBACZ NA MAPIE **Harmonogram** Full-Time **Zdalna lokalizacja?** N **Przeprowadzka?** N **Rodzaj stanowiska** Non-Management - Marriott International jest pracodawcą...