Guest Experience Supervisor

4 weeks ago


Qatar Marriott International, Inc Full time

**Job Number** 24097584

**Job Category** Rooms & Guest Services Operations

**Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose,** belong** to an amazing global team, and **become** the best version of you.



  • Qatar Marriott International, Inc Full time

    **Job Number** 23027067 **Job Category** Rooms & Guest Services Operations **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...


  • Qatar Marriott International, Inc Full time

    **หมายเลขงาน** **ประเภทของงาน** Rooms & Guest Services Operations**สถานที่** Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar ดูบนแผนที่**ตารางการทํางาน**...


  • Qatar Marriott International, Inc Full time

    **หมายเลขงาน** 23141464 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar ดูบนแผนที่ **ตารางการทำงาน**...


  • Qatar Marriott International, Inc Full time

    **หมายเลขงาน** **ประเภทของงาน** Rooms & Guest Services Operations**สถานที่** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar ดูบนแผนที่**ตารางการทํางาน**...


  • Qatar Marriott International, Inc Full time

    **หมายเลขงาน** 23156908 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar ดูบนแผนที่ **ตารางการทำงาน**...


  • Qatar Marriott International, Inc Full time

    **หมายเลขงาน** **ประเภทของงาน** Rooms & Guest Services Operations**สถานที่** Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar ดูบนแผนที่**ตารางการทํางาน**...


  • Qatar Marriott International, Inc Full time

    **Job Number** 23156908 **Job Category** Rooms & Guest Services Operations **Location** Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of...


  • Qatar Marriott International, Inc Full time

    **İş Numarası** 23092269 **İş Kategorisi** Rooms & Guest Services Operations **Lokasyon** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Non-Management - Marriott International, fırsat...


  • Qatar Marriott International, Inc Full time

    **Nº do Cargo** 23027067 **Categoria de emprego** Rooms & Guest Services Operations **Local** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VER NO MAPA **Horário** Full-Time **Localização remota?** N **Remanejamento?** N **Tipo de cargo** Non-Management - A Marriott International é uma empresa que oferece...


  • Qatar Marriott International, Inc Full time

    **Número de Empleo** 23090577 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management - Marriott International es un empleador que...


  • Qatar Marriott International, Inc Full time

    **Numer oferty** **Kategoria oferty pracy** Rooms & Guest Services Operations**Lokalizacja** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar ZOBACZ NA MAPIE**Harmonogram** Full-Time**Zdalna lokalizacja?** N**Przeprowadzka?** N**Rodzaj stanowiska** Non-Management- Marriott International jest pracodawcą zapewniającym równe...


  • Qatar Marriott International, Inc Full time

    **Nº do Cargo** 23156908 **Categoria de emprego** Rooms & Guest Services Operations **Local** Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar VER NO MAPA **Horário** Full-Time **Localização remota?** N **Remanejamento?** N **Tipo de cargo** Non-Management - A Marriott International é uma empresa que oferece...


  • Qatar Marriott International, Inc Full time

    **Nº do Cargo** 23139221 **Categoria de emprego** Rooms & Guest Services Operations **Local** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VER NO MAPA **Horário** Full-Time **Localização remota?** N **Remanejamento?** N **Tipo de cargo** Non-Management - A Marriott International é uma empresa que oferece...


  • Qatar Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-Management Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la...


  • Qatar Marriott International, Inc Full time

    **Número de Empleo** 23156908 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management - Marriott International es un empleador...


  • Qatar Marriott International, Inc Full time

    No do Cargo Categoria de emprego Rooms & Guest Services OperationsLocal Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VER NO MAPAHorário Full-TimeLocalização remota? NRemanejamento? NTipo de cargo Non-Management A Marriott International é uma empresa que oferece oportunidades iguais de trabalho. Temos como princípios a...


  • Qatar Marriott International, Inc Full time

    No do Cargo Categoria de emprego Rooms & Guest Services OperationsLocal Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar VER NO MAPAHorário Full-TimeLocalização remota? NRemanejamento? NTipo de cargo Non-Management A Marriott International é uma empresa que oferece oportunidades iguais de trabalho. Temos como...


  • Qatar Marriott International, Inc Full time

    No do Cargo Categoria de emprego Rooms & Guest Services OperationsLocal Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar VER NO MAPAHorário Full-TimeLocalização remota? NRemanejamento? NTipo de cargo Non-Management A Marriott International é uma empresa que oferece oportunidades iguais de trabalho. Temos como...


  • Qatar Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-Management Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la...


  • Qatar Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-Management Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la...