Guest Relations and Reservations Manager

2 weeks ago


Qatar CharterHouse Full time

Job description:


Charterhouse is working with a private club in Qatar, who is looking to hire a Guest Relations and Reservations Manager to support their restaurant and lounge.


About the role

This role will report directly to the Operations Manager of the club and working closely together with the Assistant Restaurant Manager, to provide a seamless experience for all guests from the first booking or call, to the final moment of their meal.

You will oversee the hostess team and manage all bookings whilst being responsible for all guest as well as member arrivals.

This role will be the first point of interaction for the guests and members, providing the first impression and ensuring its always the best.


In addition, you will be responsible for the rostering of your team, preparing reservations and forecasting reports as well as collaborating with the Assistant Restaurant Manger to constantly improve the overall experience.


About you

Job details:

Location:

Qatar

Salary:

QAR 8,000 Plus Benefits

Job Type:

Permanent

Discipline:

***
Retail & Hospitality

Reference:

935403

Posted:

**3 months ago

  • Qatar Charterhouse Consultancy PTE Ltd Full time

    Charterhouse is working with a private club in Qatar, who is looking to hire a Guest Relations and Reservations Manager to support their restaurant and lounge. **About the role** This role will report directly to the Operations Manager of the club and working closely together with the Assistant Restaurant Manager, to provide a seamless experience for all...


  • Qatar voco Full time

    Provide upscale guest service experiences for clients throughout their stay - Ensure clients are properly greeted upon their arrival - Monitor daily bookings and ensure assigned rooms are prepared prior to check-in - Coordinate luggage collection and storage - Oversee check-in and check-out procedures, including reservations and financial transactions -...


  • Qatar voco Full time

    Provide upscale guest service experiences for clients throughout their stay Ensure clients are properly greeted upon their arrival Monitor daily bookings and ensure assigned rooms are prepared prior to checkin Coordinate luggage collection and storage Oversee checkin and checkout procedures, including reservations and financial transactions Promptly address...


  • Qatar Talent Pal Full time

    Promote the Hotel’s products and services. Maintain a high level of product and service knowledge about voco Doha West Bay Suites Oversee and control daily tasks when on duty. Supervise all agents and develop them in order to handle reservation tasks properly. Records all reservations neatly and accurately on prescribed forms. Sell the voco Doha West...

  • Reservations Agent

    2 weeks ago


    Qatar Marriott International, Inc Full time

    **Job Number** 23147524 **Job Category** Reservations **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or...


  • Qatar SPHC Full time

    **Join our extraordinary world!** **Distinguished design, superlative style, warm and genuine service make this Luxury & Lifestyle Collection truly unique and special.** With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a Reservations Sales Agent with luxury and lifestyle brand hotel experiences to...


  • Qatar voco Full time

    Promote the Hotel’s products and services. Maintain a high level of product and service knowledge about voco Doha West Bay Suites Oversee and control daily tasks when on duty. Supervise all agents and develop them in order to handle reservation tasks properly. Records all reservations neatly and accurately on prescribed forms. Sell voco Doha West Bay...


  • Qatar voco Full time

    R Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks (e.g. confirming travel arrangements,...


  • Qatar voco Full time

    RReview arrival lists to welcome guestsAttend to special guests (e.g. VIPs) and answer their inquiriesHelp prepare welcome folders with collateralProvide information about amenities, area and venues and promote servicesAnticipate guest needs and build rapport with customersOffer assistance with certain tasks (e.g. confirming travel arrangements, taking...

  • Reservation Agent

    3 weeks ago


    Qatar Crowne Plaza Hotels & Resorts Full time

    We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting...


  • Qatar Wyndham Hotels & Resorts Full time

    Wyndham Hotels and Resorts is now seeking a Reservatio Agent to join our team at Wyndham Grand Doha West Bay Beach in Doha, Qatar.Job Summary:The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to Wyndham...

  • Reservation Agent

    2 weeks ago


    Qatar Crowne Plaza Hotels & Resorts Full time

    We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting...


  • Qatar Marriott International, Inc Full time

    **Job Number** 24028159 **Job Category** Reservations **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...

  • Guest Service Agent

    2 months ago


    Qatar voco Full time

    Be fully conversant with all hotel facilities and services. - To process check-in and check-out according to the hotel policies and procedures. - To complete the guest’s registration form and ensure all details are accurately captured. - Act on flags and special requests. - Membership Enrolment to offered at any point of contact for non-member Guest. -...

  • Reservations Agent

    3 weeks ago


    Qatar Crowne Plaza Hotels & Resorts Full time

    We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting...


  • Qatar Marriott International, Inc Full time

    **Job Number** 23027067 **Job Category** Rooms & Guest Services Operations **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...

  • Guest Service Agent

    2 weeks ago


    Qatar voco Full time

    Be fully conversant with all hotel facilities and services. To process checkin and checkout according to the hotel policies and procedures. To complete the guest's registration form and ensure all details are accurately captured. Act on flags and special requests. Membership Enrolment to offered at any point of contact for nonmember Guest. Ensure all guest...

  • Guest Relations Agent

    2 weeks ago


    Qatar Marriott International, Inc Full time

    職務編號 工作類別 Rooms & Guest Services Operations地點 Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar 在地圖中查看工作編制 Full-Time身處外地? N願意海外赴任? N職位類型 管理 Non-Management***First impressions are everything. When guests arrive at our hotels, we want that impression to be...

  • Reservation Agent

    3 weeks ago


    Qatar Wyndham Hotels & Resorts Full time

    Wyndham Hotels and Resorts is now seeking a Reservation Agent (Arabic Speaker) to join our team at Wyndham Grand Doha West Bay Beach in Doha, Qatar. **Job Summary**: This position is responsible for serving as a liaison between the hotel and various contracted parties (i.e., airlines, wholesalers, etc.) in order to coordinate the hotel’s large - and...


  • Qatar Marriott International, Inc Full time

    **Job Number** 22206444 **Job Category** Public Relations & Communications **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports the developing and implementing an ongoing media and...