Retail Branch Manager

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Al Baladi Group Full time

Position Summary / Main Duties and Responsibilities

  • Develop business strategies to raise our customers' pool, expand store traffic and optimize profitability
  • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
  • Ensure high levels of customers satisfaction through excellent service
  • Complete store administration and ensure compliance with policies and procedures
  • Maintain outstanding store condition and visual merchandising standards
  • Report on buying trends, customer needs, profits etc
  • Propose innovative ideas to increase market share
  • Conduct personnel performance appraisals to assess training needs and build career paths
  • Organize all store operations and allocate responsibilities to personnel
  • Supervise and guide staff towards maximum performance
  • Prepare and control the store's budget aiming for minimum expenditure and efficiency
  • Monitor stock levels and purchases and ensure they stay within budget
  • Deal with complaints from customers to maintain the store's reputation
  • Inspect the areas in the store and resolve any issues that might arise
  • Plan and oversee instore promotional events or display
  • Keep abreast of market trends to determine the need for improvements in the store
  • Analyze sales and revenue reports and make forecasts
  • Ensure the store fulfils all legal health and safety guidelines
  • Completes store operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains store staff by orienting, and training employees.
  • Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Ensures availability of merchandise and services by approving contracts; maintaining inventories.
  • Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
  • Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
  • Secures merchandise by implementing security systems and measures.
  • Protects employees and customers by providing a safe and clean store environment.
  • Maintains the stability and reputation of the store by complying with legal requirements.
  • Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
  • Contributes to team effort by accomplishing related results as needed.
  • Complete store operational requirements by scheduling and assigning employees; following up on work results
  • Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions
  • Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
  • Ensure availability of merchandise and services by approving contracts; maintaining inventories
  • Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends
  • Market merchandise by studying advertising, sales promotion and display plans; analyzing operating and financial statements for profitability ratios

Direct Reports
Leave Replacement
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Job Specification_
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Required Qualification_

Please list the specific qualifications, years of experience, knowledge, skills and abilities needed for this position

  • Proven experience as retail manager or in other managerial position
  • Knowledge of retail management best practices
  • Outstanding communication and interpersonal abilities
  • Excellent organizing and leadership skills
  • Commercial awareness
  • Analytical mind and familiarity with data analysis principles
  • Excellent knowledge of retail management software (e.g. MS RMS)
  • Extensive knowledge in Customer Focus, Tracking Budget Expenses, Pricing, Vendor Relationships, Market Knowledge, Staffing, Results Driven, Strategic Planning, Management Proficiency, Client Relationships, Verbal Communication

Education Level

  • Graduate or Post Graduate in Retail

Years of related experience
years

Years of management or supervisory experience

  • 815 years
Ability to commut

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