Call Center/ CRM Admin

We need a skilled call center to join our team, providing top-notch service by handling incoming calls, addressing customer questions and complaints, and ensuring a positive experience for every caller.- include managing CRM records- following up with operation teamYou'll need excellent communication skills, CRM proficiencyFluency in English is a mustPay:...

We are searching for a professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, and handling clients' complaints. The call center representative will handle incoming calls and should seek to create a positive experience for each caller. They will listen to clients...

Key Responsibilities: Answer incoming calls and respond to customer queries in a timely and professional manner. Make outbound calls to follow up on customer issues or to inform them of new products and services. Record details of customer interactions, transactions, and complaints. Provide accurate information to customers regarding products, services, and...

Job Overview:Responsibilities: Answer inbound calls promptly and professionally, providing assistance and resolving customer inquiries. Make outbound calls to follow up on customer inquiries, verify information, or conduct surveys. Provide accurate and uptodate information about products, services, and company policies. Listen actively to customer concerns,...

CALL CENTER AGENTResponsibilities: Conduct outbound calls to potential customers to promote our products/services and secure sales. Meet and exceed individual and team sales targets to contribute significantly to the company's revenue growth. Develop and maintain a strong understanding of our products/services to effectively address customer inquiries and...

Male Call Center/Customer Service Provider for a VIP Medical Center in DohaMust have experience in a call centerMust have excellent customer service skillsMust be proactive with sales and customer serviceMUST speak Arabic and EnglishPreferred Arabic NationalityWhat's app ONLY NO CALLSJob Types: Full-time, Permanent, ContractAbility to commute/relocate: Doha:...

Previous Experience as a Manager is Mandatory.Job description- Supervising Call Center Operations: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols.- Team Management: Lead and motivate the call center team to achieve performance targets and provide excellent customer service.- Training and...

Supervising Call Center Operations: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols.- Team Management: Lead and motivate the call center team to achieve performance targets and provide excellent customer service.- Training and Development:Train new hires and provide ongoing coaching and development...

We're on the lookout for talented CRM Executives (6 Months Project) who meet the following criteria:Background in call center or telesales Based in Qatar with a valid QIDJob Types: Full-time, TemporaryContract length: 6 monthsSalary: QAR4,200.00 per month

Key Responsibilities:- Supervise and Lead: Directly manage and lead a team of customer service representatives, providing guidance, coaching, and support to ensure performance targets are met.- Quality Assurance: Monitor and evaluate calls for quality assurance, providing feedback and coaching to agents to enhance customer interactions.- Performance Metrics:...

We are hiring for a CALL CENTER AGENT for the web-site of the shop (preferably with apple products experience).*Arabic*min experience as a call center agent is 3 years in Qatar*valid QID and transferable visaJob Types: Full-time, PermanentAbility to commute/relocate: Doha: Reliably commute or planning to relocate before starting work (required)Application...

Manage inbound and outbound calls on time Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records...

PublishedJanuary 15, 2023LocationDoha, QatarCategoryCustomer Service / Reservations / TelecallingJob TypeFull-timeDescription:Looking for a Call Center Agent for Doha, Qatar.Job Responsibilities: Provide product and service information to customers. Research required information using available resources. Management and resolve customer complaints. Identify...

Call Center Agent - 15 Responsible for handling inbound and outbound calls, providing exceptional customer service, resolving inquiries, and promoting company products or services. Telemarketing Specialist: Conduct outbound calls to prospective customers, promote products or services, generate leads, and achieve sales targets. Technical Support Agent:...

Must be locally available in Qatar Must have 2 or more years Call Center Experience Must know how to speak English & Hindi Available to start immediatelyJob Types: Permanent, Full-timeSalary: QAR3, QAR3,500.00 per monthExperience:Call Center: 2 years (required)Language: English and Hindi (required)

We are hiring Male Call Center Agents (Arab Nationals) with following requirements Must have strong communication skills in both English and Arabic. Must have good customer service skills. Must have basic banking knowledge. Age must NOT be more than 35 years. Must have valid QID Must be available to join immediatelyExperience:Call Center: 1 year...

They bring up customers'profile when handling an issue to verify if a customer haspreviously experienced a problem, and to determine the best courseof action.Updating customer profile afteraddressing a problem is also part of a call center operatordescription.Operators play a vital role inproviding OTP assistance to customers. They may takecustomers' orders,...

Must Haves:• 2+ years of high volume (80+) call center experience, ideally includes some outbound call center experience• 1+ year remote work experience• No more than 3mo work gap since last role• Have been in past positions for 1+ years (do not want candidates who have been in consecutive short contracts)• Needs to be tech savvy: experience...

Call Center Agent Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains...

Call Center Agent PositionExciting Opportunity for Experienced Call Center Agent in Food and Beverage IndustryJoin our team as a Call Center Agent with specialized experience in the food and beverage sector. If you have a passion for providing excellent customer service and possess a background in F&B call center operations, we want to hear from youKey...