Customer Service Manager

Understand the demand of consumers to provide timely service and solutions.Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.Keep records of...

We are looking to hire a qualified Customer Service Manager to join our dynamic team. Overseeing daily operations of handling customer enquiries, calls, visits, request, and complaints Overseeing the drafting and distribution of written and verbal correspondence regarding customer enquiries and complaints Promoting and sharing customer service policies to...

Responsible for overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction.Develop and implement customer service policies and procedure.Manage a team of customer service representatives and call centre agents.Monitor customer interactions to ensure quality standards are metHandle escalated...

Responsible for overseeing theoperations of the customer service department and call centre toensure high levels of customersatisfaction.Develop and implement customerservice policies and procedure.Manage a teamof customer service representatives and call centreagents.Monitor customer interactions to ensurequality standards are metHandle escalatedcustomer...

Job description: MALE ONLY- Welcoming all customers with a smile.- Attract potential customers by answering service inquiries and provideinformation about other services.- Provide accurate information to the customer and make sure that thecustomer understands their chosen driving package.- Open the customers file and help them fill out the required forms...

Job descriptionCustomer Service ResponsibilitiesResponsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using...

We are reputed Engineering Consultants based in Doha, We are looking for Customer Service representative for our Sister company with more than 5+ years of experience, preferably Arabic speaker.Key Responsibilities:- Order Processing: Handle customer orders, ensuring accuracy and efficiency in processing. Assist customers with order placement, modifications,...

Responsibilities: Handle inquiries, complaints, and requests with professionalism and efficiency. Assist in administrative tasks such as data entry, filing, and document management. Collaborate with team members to ensure smooth operations and customer satisfaction.Requirements: Minimum of 23 years of experience in customer service or administration....

Ritaj Facility ManagementCustomer Service Representative with Facility Management ExperienceFacility Management ExperienceMust know Arabic/EnglishPosition Overview:As a Customer Service Representative (CSR) with experience in facility management, you will be responsible for ensuring excellent customer satisfaction while handling facility-related inquiries,...

CUSTOMER SERVICE:Job ID :2338Location :Doha - QatarIndustry :Hospitality / Tourism / RecreativeFunctional Area :Customer Service / TelecallingAED 1, ,300.00Other Benefits :Food+Accomodation+Transport+Water+ElectricityGCC Driving License :No**Description: - Should have experience in Same Role. Detailed description will be discussed while facing interview...

Job Purpose:The Customer Service Supervisor will be responsible for managing a team of customer service agents. The primary responsibility of this role is to ensure that the team delivers excellent customer service and maintains high levels of customer satisfaction. This position will require leadership, organizational, and communication skills to...

Responsibilities: Act as the primary point of contact for clients, providing exceptional customer service and addressing inquiries, concerns, and feedback promptly and professionally. Proactively identify and pursue sales opportunities to generate new business and expand our client base in the cleaning and hospitality industry. Conduct sales presentations...

We are looking for a customer-oriented service representative for a facility management company.must have experience in a facility management and service company.ResponsibilitiesCustomer Service Responsibilities list: Manage large amounts of incoming phone calls. Generate sales leads Identify and assess customers' needs to achieve satisfaction. Build...

Job Overview:Responsibilities: Lead and manage the customer service team to ensure high performance and customer satisfaction. Handle escalated customer inquiries and complaints in a professional and timely manner. Develop and implement customer service policies and procedures. Monitor and analyze customer service metrics to identify areas for improvement....

Key ResponsibilitiesLiaison with Sub-Contractors,internal Customer Services/other internal teams on progress andresolution of each Service Order JobCreationand maintenance of Sub-Contract database including all equipmentunder contract with 3rd parties.Co-ordinateExternal sub-contractor processes andrelationshipsLiaise and negotiation withSub-Contractors to...

PublishedJanuary 8, 2023LocationDoha, QatarCategoryCustomer Service / Reservations / TelecallingJob TypeFull-timeDescription:Looking for a Customer service supervisor for Doha, Qatar.Job Responsibilities: Respond to customer service issues on time. Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis. Maintain...

_We are Hiring a customer service officer (Arabic Nationalities)_As Agent Customer Service in Kate Facility Management QatarResponsabilities: Customer Service (Receiving Call from Tenant) Solving Issues all Kate Properties 24 Assigning work to technicians by using Rent Manager Software Reviewing issues (like pending) Provide detailed information on services...

Customer ServiceJob Location: QatarQualifications/Skills:Bachelor's degree or diploma in the same field.Min. 3 years of experience in Customer Service Proven customer support experience or experience as a Client Service Representative Track record of overachieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems...

Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions....

Customer Service Representative - Qatari National Draft contracts/Individual Service Agreement (ICSAs) and reports as requested. Maintain customer databases and keep customer logs updated. Participate in solving customer-related issues and/or problems and ensure all records, complaints, contracts and databases are logged and maintained in accordance to the...