![Marriott International, Inc.](https://contents.bebee.com/companies/qa/marriott-international-inc/avatar-paKoo.png)
Reservations Supervisor
2 weeks ago
Job Category Reservations
Location Qabila Westbay Hotel, Diplomatic Street, West Bay Area, Doha, Qatar, Qatar VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2-years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.#J-18808-Ljbffr
-
Reservation Supervisor
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Anantara Full timeCompany DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.Job Description:As Reservations Supervisor you will directly support the Revenue / Reservations Manager in driving the...
-
Reservations Supervisor
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Millennium Plaza Doha Full timeAs a Reservations Supervisor at Millennium Plaza Doha, you have a crucial role in the reservations department, overseeing reservation operations and providing top-notch customer serviceKey Responsibilities: Supervise and lead the reservations team, consisting of reservation agents and coordinators Help implement reservation strategies to maximize room...
-
Reservations Supervisor
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Jouri A Murwab Hotel Full timeThe role of the Reservations Supervisor is to support the team with the day-to-day running of the department, ensuring that work is carried out accurately, effectively and is on time. Leading, motivating and coordinating a team is an integral part of the role as well as facilitating a smooth and effective communication, ensuring a seamless, highly...
-
Reservation Supervisor
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Anantara Full timeCompany DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...
-
Reservations Supervisor
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar SPHC Full timeJoin our extraordinary worldDistinguished design, superlative style, warm and genuine service make this Luxury & Lifestyle Collection truly unique and special.With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a seasoned Reservations Supervisor with luxury and lifestyle brand hotel experiences to join...
-
Reservations Supervisor
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar InterContinental Hotels Group Full timeJoin our extraordinary world Distinguished design, superlative style,warm and genuine service make this Luxury & Lifestyle Collection truly unique and special. With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a seasoned Reservations Supervisor with luxury and lifestyle brand hotel experiences to...
-
Reservation Supervisor
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar RIXOS RIXOS DOHA QETAIFAN ISLAND Full timeRixos Qetaifan Island NorthOpening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the...
-
Reservations Supervisor
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Marriott International, Inc Full timeJob Number Job Category ReservationsLocation Qabila Westbay Hotel, Diplomatic Street, West Bay Area, Doha, Qatar, Qatar VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and...
-
Reservations Supervisor Algerian Nationality
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Ritej Company of Recruitment Full timehiring RESERVATIONS SUPERVISOR algerian nationality**Job Type**: ContractContract length: 12 months**Salary**: QAR4,000.00 per month
-
Reservations Supervisor
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full timeTo monitor, supervise and train the Cluster Reservations and Royal Services Agents in maintaining and delivering high levels of standards according to company policy and procedure. To assist the Cluster Assistant Reservations Manager in the operation and requirements of the department. In absence of the Cluster Assistant Reservations Manager, to be able to...
-
Reservations Supervisor
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar IHG Hotel & Resorts Full timeChecking reservations daily for compliance to ensure that the minimum response time is maintained for all reservation requestsEnsuring that the quality of reservation is maintained in terms of guest details, rates, payment methods, etcPlanning and using efficient organizational skills to run the daily operation.To spot-Check reservations made the previous...
-
Reservations Supervisor
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full timeTo monitor, supervise and train the ClusterReservations and Royal Services Agents in maintaining anddelivering high levels of standards according to company policy andprocedure. To assist the Cluster Assistant Reservations Manager inthe operation and requirements of the department. In absence of theCluster Assistant Reservations Manager, to be able to take...
-
Senior Ticket Reservation Supervisor
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar exodus international Full timeJob Title: Senior Ticket Reservation SupervisorLocation: Doha-QatarSalary: QAR4, QAR8,000.00 per monthAbility to commute/relocate: Doha: Reliably commute or planning to relocate before starting work (required)
-
Reservations Agent
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Anantara Hotels, Resorts and Spas Full timeAs Reservations Agent you will directly support the Reservations Supervisor in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue...
-
Reservations Agent
4 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Azizi Foods Full timeJob SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...
-
Reservations Agent
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Azizi Foods Full timeJob SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...
-
Reservations Agent
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Mondrian Full timeCompany DescriptionFrom high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.Job Description What do we expect from you?**Under the general...
-
Reservation Agent
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar InterContinental Full timeAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the...
-
Reservations Supervisor-multi Prop
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Marriott International, Inc Full timeJob Number Job Category ReservationsLocation Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review...
-
Supervisor-reservations
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Marriott International, Inc Full time**İş Numarası** **İş Kategorisi** Reservations**Lokasyon** Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar HARİTADA GÖRÜNTÜLE**Çizelge** Full-Time**Uzakta mı bulundu?** N**Konum değişikliği mi?** N**Pozisyon Türü** Non-Management- Marriott International, fırsat eşitliği sunan bir işverendir. İstihdam...