Assistant Reception Manager

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time
Job overview

Creation and development of effective learning and technical training materials by understanding specific manuals, service procedures and other resources through appropriate mediums.

Responsibilities
  • Liaise and coordinate with clients to understand their training requirements. Consult and provide effective solutions, if required.
  • Schedule and be a part of a brainstorming session to formulate a storyline/blueprint for the specific module.
  • Undertake research work (authentic online sources, technical manuals, service bulletins, automotive handbooks, existing modules, etc.) to identify sources of information required for development.
  • Develop the product/process/soft skills training module that may include one or more of the following:
  • Program Design
  • PPTs
  • Trainer Guides/Notes
  • Handout
  • Coordinating with graphic team for development of creative of the above mentioned collaterals.
  • Presenting the first and subsequent cuts to the Client, taking feedback, implementing the same to finalize the module.
  • Conducting a Train-The-Trainer session for booting up the Trainers on the content.
  • Incorporating the feedback, if any received while the pilot program is done.
Requirements
  • Graduate
  • Good command over Microsoft PowerPoint.
  • Fair knowledge of picture editing [Audio/video editing would be an added advantage]
  • Well versed with online search engines [Google, Autocar, Wikipedia, etc.]
  • Good communication skills in English & Hindi [must be able to write grammatically correct English and should be well versed with spoken English & Hindi]
  • Analytical bend of mind [must be able to analyze training requirements logically and provide solution that is practical and easy to develop & implement]
  • Creative [must be able to convert mundane tasks into exciting activity-based tasks]
  • Eye for detail [must be able to update existing content flawlessly, alignment, aesthetics, new data, etc.]

Location : Verna, Goa.


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