Director of Operations

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.

What will I be doing?

As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)
  • Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
  • Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
  • Respond to audits that are completed by the company to ensure continual improvement is achieved
  • Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
  • Comply and exceed hotel and company Service Standards
  • Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
  • Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
  • Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
  • Hold regular briefings and communication meetings with the HOD team

What are we looking for?

A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possesses the following qualifications, attitude, behaviours, skills, and values that follow:

  • A degree or diploma in Hotel Management or equivalent
  • Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management
  • Experience in managing budgets, revenue proposals and forecasting results
  • In-depth knowledge of the hotel / leisure / service sector
  • Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
  • Accountable and resilient
  • Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Knowledge of the hotel property management systems
  • Previous experience in the same or similar role



What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

  • director - operations

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar DEW WLL Full time

    Leading Oil & Gas EPIC company in Qatar is looking for.Director - Operations is entrusted with smooth and timely functioning of company operations. This entails alignment with personnel, Core operations, budgets, project delivery, and overall company strategy. Additionally, the director is responsible for fostering the growth and development of team members,...

  • Director - Operations

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar DEW WLL Full time

    Leading Oil & Gas EPIC company in Qatar is looking for.Director - Operations is entrusted with smooth and timely functioning of company operations. This entails alignment with personnel, Core operations, budgets, project delivery, and overall company strategy. Additionally, the director is responsible for fostering the growth and development of team members,...

  • Director of Operations

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Prime Solutions & Services W.L.L Full time

    Director of Operations - ParkingOur Company is seeking a dynamic and experienced Director of Operations to lead our Parking division in the Gulf countries. As the Director of Operations, you will be responsible for expanding and overseeing our parking operations, ensuring profitability, optimizing costs, and enhancing overall customer experience.Key...

  • Director of Operations

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

    A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.What will I be doing?As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their...

  • HR Director

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Ritej Company of Recruitment Full time

    وصفPosition:HR DirectorHR director must work to supervise the ongoing operations and processes in the HR department to achieve target goals.Skills Required:Communication Skills.Strong Leadership and Managerial Skills.Management Skills.Organizational Skills.Problem-Solving Skills.Digital Skills.Interpersonal Skills.Responsibilities:Recruits, interviews,...

  • Associate Director of Operations

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Charterhouse Middle East Full time

    Competitive Package Plus Benefits Charterhouse is working with a multi-national prestigious organisation which offers customized leadership development programs. Our client is looking to hire an Associate Director of Operations to join the team in Doha. This role will report to the COO and be the main point of contact regarding all matters related to...

  • Operations Director

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar CSC Recruitment Full time

    Project DirectorLocation: QatarRole:Operations Director to provide support for contracting business.Senior role working for a leading company who work on some of Qatar's leading building projects including hotels, high rise, retail malls, and parks.Essential Requirements: Degree Qualified in relevant discipline Strong project experience in contracting....

  • Managing Director

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Group of Companies Full time

    We are looking for a Managing Director who is having experience minimum 15 to 20 years as MD in real estate and retail market in Qatar. Developing and executing business strategies to achieve short and longterm goals. Reporting to the board, providing market insights and strategic advice. Developing and implementing business plans to improve costefficiency....

  • Waterpark Director of Operations

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

    A Waterpark Director of Operations is responsible for the effective operational management of the Waterpark so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.What will I be doing?As Waterpark Director of Operations, you will be responsible for the efficient delivery of the experience for all Guest who visit the Waterpark....

  • Director of Operations Hotel

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar ALL - Accor Live Limitless Full time

    Director of Operations– HotelThis positionis responsible for assisting with the planning and managing of theoverall operations of the Hotel to achieve customer (guests,employees, corporate, and owners) satisfaction and quality servicewhile meeting/exceeding financial goals. He/she is also responsiblefor ensuring that all administrative records related to...

  • Director of Food

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full time

    If you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. "Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally." Park...

  • Director of Operations

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar FAIRMONT Full time

    Company DescriptionBeLimitlessWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By...

  • Director of Rooms

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar The Ned City of London Sales Full time

    Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned's Club, a private members' club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.Job Purpose:We are seeking a dynamic and experienced Director of Rooms to oversees all aspects...

  • director of food

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full time

    If you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. "I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life." Park...

  • Commercial Director

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

    The Commercial Director is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel in EMEA.This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales,...

  • Nursing Director

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar YOUFFY HEALTH SERVICES Full time

    We are looking for an ambitious Nursing Director to join our awesome team at Youffy Health Services in Doha. Growing your career as a Full Time Nursing Director is a promising opportunity to develop key skills.If you are strong in people management, creativity and have the right passion for the job, then apply for the position of Nursing Director at Youffy...

  • Assistant Director of Finance

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

    Ensure a smooth operation of all hotel finance activities in full compliance with the policy, regulatory and contractual framework.Business partner with all hotel finance team members and the Hotel Management team, and supports the Director of Finance in developing excellent working relationships across a broad range of internal and external stakeholders,...

  • Associate Director

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Ooredoo Group of Companies Full time

    BackgroundThe Technology OPCO Performance team is a group-level team that oversees OPCO technology services, planning and budgeting to ensure alignment with Group Technology Roadmaps; defines and monitors technology KPIs, targets and milestones for effective Technology performance management and works either remotely or in-country on specific goals mutually...

  • Nursing Director

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar YOUFFY HEALTH SERVICES Full time

    We are looking for an ambitious NursingDirector to join our awesome team at Youffy Health Services inDoha. Growing your career as a Full Time Nursing Director is apromising opportunity to develop key skills.If you are strong inpeople management, creativity and have the right passion for thejob, then apply for the position of Nursing Director at YouffyHealth...

  • Operation Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Integral Food Services WLL Full time

    We are conducting walkin drive in Mumbai India 12th & 13th Dec. Responsible for day to day, handson operational control of the assigned business operation projects and operate within the given budget to achieve client / customer satisfaction and good reputation in the local market place. You should take necessary corrective action to improve the operational...