Security Training Administrator

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full time

About the Role

As Security Training Administrator you will support the training function under HIA Security Compliance & Audit division, in relation to all administrative aspects of regulatory and non-regulatory training requirements established by QCAA Qatar Civil Aviation Authority for Aviation Security (AVSEC) and by HIA Security management.

  • Prepare training material with the Instructors or Line Manager to ensure that the stakeholders have access to the required documentation for delivering the courses.
  • Manage classroom bookings using the training plan to facilitate the different venues to the instructors
  • Prepare classrooms to the instructors to ensure the proper set up, based on the type of course and group activities planned for that training.
  • Populate and maintain up-to-date all training related databases from the information provided by the instructors, to comply with the departmental requirements
  • Prepare reports on training activities using the information provided by the instructors, to help the management be informed of the progress of the training plan.
  • Maintain training records of all participants, based on the documentation provided by the instructors, in order to comply with Qatar Civil Aviation Authority requirements described in the National Civil Aviation Security Training Program, HIA Security requirements, and external regulators, such as TSA (US-Transportation Security Administration) and DFT (UK Department for Transport)
  • Act as a point of contact for contractors and participants to attend queries and/or last minute changes in the scheduled trainings.
  • Help contractors interact with the Instructors of Compliance and Audit division, to ensure compliance with all training requirements
  • Facilitate assessments of regulatory and non-regulatory courses, in conjunction with the Instructors, to ensure that all participants comply with the requirements upon completion of the classroom session, as part of their certification process.
  • Handle and resolve issues as they arise, in coordination with the line manager and instructors, to avoid any impact in the scheduled sessions.
  • Ensure that staff and contractors follow establish guidelines and policies, communicated by the division, to comply with all administrative requirements.
  • Oversee, file and consolidate evaluation reports, submitted by the instructors, in order to record the feedback from the participants.
  • Monitor the outcome of the assessments for all regulatory Aviation Security courses, in coordination with the instructors and line manager, to identify participants who cannot be deployed in the operation.
  • Communicate to line manager and operations management any case that might require additional follow up of the certification program, to avoid non-compliance with QCAA and HIA Security requirements.
  • Prepare and raise reports about issues with IT assets allocated to complete assessments, to ensure the certification of the security staff can be completed according to the approved plan.
  • Work as part of a team and support other areas of the operation, including being flexible on hours as and when required.
  • Analyze the reports submitted by the contractors related to screeners monthly refreshers, to ensure that information indicates compliance with the departments requirements.
  • Analyze the training plans submitted by the contractors, with the line manager and the division's instructors, to confirm appropriate courses, venues and participants are included in those plans.
  • Support AVSEC Instructors to create visual aids for training material, in coordination with the line manager, to be able to conduct familiarization tours in Landside and Airside of all airport facilities whereas required.
  • Support AVSEC instructors during audits and inspections, by providing training records, certification of Instructors, Inspectors and screeners, to ensure compliance with the auditor's requirements.
  • Submit the necessary emails and reports to ASOC and the contractor, for the management of the access cards to HIA Training facility in airside, to ensure compliance with the relevant SOP.
  • Prepare the appropriate lists and letters of the screeners, in coordination with the line manager, to ensure compliance with QCAA requirements for the certification of the staff.
  • Maintain control of all storage medium (e.g.CDs) provided to contractors, to ensure that all Aviation Security information contained in those mediums is protected by the recipients.
  • Perform other department duties related to his/her position as directed by the Head of the Department.

Qualifications and Experience:

  • Bachelor's Degree or Equivalent with Minimum 1 years of job-related experience
  • High School Qualification with Minimum 2 years of job-related experience
  • Command of English language and Very good written and verbal communication skills
  • Excellent computer skills, including Microsoft Word, Excel and PowerPoint
  • Strong interpersonal and team working skills
  • Self-starter, having the ability to work independently with minimal instructions
  • Proven ability to work under pressure to defined timescales
  • Proven problem-solving abilities.
  • Excellent multitasking ability
  • Strong attention to detail
  • Flexible and adaptable to change
  • Proven ability to work in multicultural environment.
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