Community Manager
2 weeks ago
Wedded Wonderland is a leading platform for the destination wedding, luxury travel, and event industries, with a vibrant community of over 2 million followers. Our mission is to connect, inspire, and support our community of wedding planners, venues, vendors, and couples worldwide.
We are looking for a Community Manager who is a confident communicator, skilled content creator, and passionate facilitator. The ideal candidate will thrive in starting and sustaining conversations, fostering connections, and driving engagement within our community.
Key Responsibilities
Community Engagement & Management:
- Actively manage and grow Wedded Wonderland's online communities across social media platforms, forums, and other digital spaces.
- Initiate meaningful conversations, ask thought-provoking questions, and encourage members to share insights and experiences.
- Respond promptly and authentically to community queries, feedback, and concerns.
Content Creation & Facilitation:
- Create engaging, community-driven content, including posts, discussions, polls, and announcements.
- Facilitate introductions and foster connections between community members, ensuring a collaborative and inclusive environment.
- Share relevant information, updates, and resources that add value to the community.
- Develop and implement strategies to enhance community retention and engagement.
- Monitor community sentiment and behavior to identify opportunities for improvement and growth.
- Organize and lead online events, webinars, and meet-ups to strengthen the community bond.
- Track and analyze community metrics, including engagement rates, member retention, and feedback trends.
- Provide regular reports on community performance and suggest actionable improvements.
Requirements
- Proven experience in community management or similar roles, preferably in the luxury events, travel, or lifestyle industries.
- Exceptional communication and interpersonal skills, with the confidence to lead conversations and ask challenging questions.
- Strong content creation skills, including writing, editing, and visual storytelling.
- A proactive, outspoken personality who thrives on facilitating meaningful connections and conversations.
- Ability to handle feedback constructively and not shy away from difficult or critical discussions.
- Familiarity with social media platforms, forums, and digital community tools.
Why Join Us?
- Be part of a globally recognized brand with a passionate and engaged community.
- Work in a creative and dynamic environment that values innovation and authenticity.
- Opportunity to shape and grow a thriving community that inspires and connects people.
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