Academic Support Programs Coordinator

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar Carnegie Mellon University Full time

We are seeking applicants for the position of Academic Support Programs Coordinator in our Qatar Campus.

Responsibilities

  • Support the Supplemental Instruction (SI) program by training SI leaders and scheduling and conducting observations of SI sessions.
  • Assist in the management of the student employment program.
  • Assist in supervising student course assistants with respect to coordinating schedules and conducting office hour observations.
  • Assist with providing testing accommodation and conducting proctoring duties.
  • Engage with students and serve as a primary contact to increase awareness and utilization of student support services.
  • Conduct outreach to encourage student participation and gather feedback.
  • Monitor data collection on student visits and course assistant office hour utilization.

Minimum Qualifications

  • Education: Bachelor's degree in education, administration, or student affairs.

Experience:

  • At least 1-2 years of experience in academic support operations in a higher education setting.
  • Proficiency with data collection and documentation tools (e.g., Microsoft Excel, Google Sheets, Google Forms) for tracking resource usage and maintenance needs.
  • Strong interpersonal skills with a demonstrated ability to engage and assist students, faculty, and staff effectively.
  • Demonstrated ability to handle multiple tasks, manage time effectively, and address issues promptly and proactively.
  • Ability to independently troubleshoot and resolve operational issues to maintain a smooth-functioning learning environment.

Joining the CMU team opens the door to an array of exceptional benefits.

Employees enjoy a wide array of benefits including a generous employer contribution. Unlock your potential, take well-deserved breaks, and rest easy with life and accidental death and disability insurance.

Additional perks include a free Pittsburgh Regional Transit bus pass, access to resources to help navigate childcare needs, and much more

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