Program Coordinator

3 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time
Department: NUQ Communication Program

Salary/Grade: EXS/5

Job Summary

The Program Coordinator for the Communication Program at Northwestern Qatar (NUQ) provides management for an education, research, and/or operations program/project, recommending goals, assessing feasibility and ongoing performance, and providing day-to-day oversight of administrative and operational functions and the Communication Exchange program between NU-Q and NU. The Program Coordinator reports to the Program Director.

Administration
  • Manages day to day operations.
  • Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
  • Manages design and development of program databases; compiles & analyzes data; prepares reports.
  • Reviews processes and recommends changes to incorporate state-of-the-art technology as appropriate into administrative, recruitment, marketing, and educational components.
  • Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.
  • Acts as liaison to IT to ensure technology systems are properly installed & maintained.
Budgets & Financial
  • Participates in budget preparation.
  • Maintains budget & associated analysis & reports.
  • Enters individual &/or summary of transactions into journals &/or general ledger or other NU enterprise system.
  • Reviews; ensures approval based on alternatives regarding practice & policy; analyzes and classifies transactions in accordance with established chart or coding of accounts; creates new accounts; prepares, processes, reconciles & provides receipts (as appropriate) for transactions.
  • Processes transfer &/or appropriation charges & may balance &/or close accounts.
  • Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e- mail from customers/vendors; corrects or escalates.
Communication, Outreach & Recruitment
  • Develops coordinated, consistent marketing and brand messages.
  • Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization.
  • Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.
Evaluation
  • Observes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction.
  • Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc.
  • Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates.
  • Implements corrective actions required as a result of surveys or other indicators.
Events
  • Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
  • Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NUQ.
  • Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.
Faculty Support
  • Arranges colloquium & seminar coordination, & faculty travel planning.
  • Supports academic program needs, including program meetings and relevant program administrative tasks such as scheduling and course planning.
  • Supports faculty in completing forms and submitting required review materials, faculty payments, classroom coordination, etc.
Program Development
  • Reviews programs/projects to increase efficiencies to support growth.
  • Manages speaker selection, communication, and topic development.
  • Leads program/project updates and improvements.
Strategic Planning
  • Administers & maintains existing strategic plans.
  • Participates with area/unit senior staff in the conceptualization, development and presentation of materials used in functional operations.
  • Performs other duties as assigned.
Minimum Qualifications & Competencies
  • Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
  • 1 year program/project administration or other relevant experience.
  • Demonstrated advanced proficiency with the Microsoft Office Suite of products, particularly PowerPoint.
  • Demonstrated excellent oral and written communication skills, interpersonal and organizational skills.
  • Proven ability to take initiative and make sound decisions without direction.
  • Growth mindset and eagerness to adapt to constantly evolving environments.
  • Open-mindedness to promote empathy and to foster creativity, innovation, and collaboration.
This position's target minimum starting salary is $49,850. Offers will be based on candidate experience, education and equity within Northwestern.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.
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