Assistant Manager

2 days ago

Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotels and Resorts Full time
About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Jol Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.

About The Role

The Four Seasons Resort and Residences at The Pearl-Qatar is looking for an Assistant Outlet Manager to join our talented team Don't miss this unique opportunity to be part of the world's leading luxury hotel company

This individual takes ownership over their role and operation and can quickly connect to those around them. Confidence, adaptability, and the assurance of a quality experience make a successful candidate for this role.

What You Will Do
  • In-charge of the department's planning, organizing, controlling and directing the work of employees in the outlet, ensuring guest satisfaction.
  • Communicates with employees to ensure operational needs are met.
  • Attends regular operational meetings to ensure effective coordination and cooperation between departments.
  • Controls labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control.
  • Takes an active role to meet the outlet financial goals.
  • Maintains knowledge of competition and industry trends.
  • Provides knowledge and skill training to the team both on the job and through classroom training.
  • Supports the entire Food and Beverage operation, including managing other areas if necessary.
  • Remains calm and alert, especially during emergency situations, heavy hotel activity, serving as a role model for the staff and other employees.
  • Anticipates guest needs, ascertains satisfaction, offers suggestions, and responds urgently and appropriately to guest concerns and requests.
  • Observes the physical condition of facilities and equipment in the outlet and makes recommendations for corrections and improvements as needed.
  • Communicates with guests and employees using a positive and clear speaking voice.
  • Listens to understand requests, responds with appropriate actions, and provides accurate information.
  • Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
  • Works harmoniously and professionally with co-workers and supervisors.
What You Bring
  • 3-5 years of experience in a related field.
  • Excellent command of English; Arabic is an advantage.
  • Service passion for luxury hospitality and an eye for detail.
What We Offer
  • Opportunities to build a successful career with global potential.
  • Unique strong culture - diversity of 50 different nationalities.
  • Management - Living accommodation in a high-quality, well-resourced apartment.
  • Excellent training and development opportunities.
  • Employee recognition programs.
  • Complimentary nights at FS Hotels Worldwide.
  • Paid annual home leave tickets.
  • Complimentary meals in employee restaurants.
  • Free transportation to work.
  • Medical coverage.
Work Authorization

The hotel will apply for the work authorization for a successful candidate.

Learn More About Employment With Four Seasons

You could also learn more about employment with Four Seasons via the following channels:

Facebook
LinkedIn
Jobs
Twitter

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Show more Show less
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