Country Representative
1 week ago
Job title: Country Representative
Reporting line: General Manager, MENA
Location: Doha, Qatar
Start: ASAP
Languages: Fluent English AND Native/Fluent Arabic Speaker
Our Client is a leading provider of integrated services and rental packages for the global energy industry. With over 40 years of experience, the client specialises in offshore container solutions, aviation, refuelling services, and chemical management. Their fleet includes over 52,000 units like containers, baskets, tanks, and more, all designed to enhance efficiency and safety in offshore operations.
The position is responsible for the coordination of company activities in Doha, Qatar. This primarily includes partner management, key customer relationships, international equipment transfers, and refurbishment/maintenance coordination/support. Due to the small team, the requirements will be extremely varied, and the job descriptions listed should not be considered exhaustive.
Candidates should note that the small team will require extended periods of working independently and without supervision.
Commercial
• Assist local partner to solicit sales of new or additional services, including tender preparation and support.
• Assist local partner to identify customers, drilling campaigns, and other informational sources to further penetrate the local market.
• Be the Key Account Manager for the current client base.
• Maintain CRM system accordingly.
• Supply and discuss pricing with customers, supplying quotations where required, assisting with larger tenders.
• Ensure monthly commercial administration and sales reporting is accurate and meets company standards.
• Support and coordinate local marketing campaigns and customer events.
• Gather and present local market data including key customer activity, contract awards, and competitor activities.
• Provide necessary input and support for Investment Models and business cases as required.
Operations
• Coordinate with Operations Manager, MENA and local refurbishment providers to ensure all refurbishment and maintenance is delivered on time and meets company quality standards.
• Support stock takes of key stock items.
• Ensure any stock free-issued to suppliers is kept at minimum stock levels at all times.
• Support local cost control and efficiency projects.
• Identify areas where additional efficiencies and cost reduction can be achieved.
• Based on customer forecasts and market demands, identify equipment shortages or surpluses in the local fleet.
• Ensure that partners are informed of incoming equipment transfers and support the importation process including, but not limited to, relevant shipments and paperwork.
Partner Management
• Credit control in conjunction with local partners.
• Local vendor/services financial management, including the review and approval of any local procurement within DOA.
• Ensure compliance with the company's Purchasing Policy and Process.
• Ensure local partners are delivering monthly KPIs and reporting on time, including but not limited to Refurbishment Tracker, issuing of Distribution, revenue reconciliation, and stock reports.
• Coordinate and chair monthly local partner meetings.
• Participate and support quarterly partner review meetings alongside senior management.
General
• Provide a point of contact and physical presence in the local market on behalf of the company.
• Contribute to the improvement of Business Processes.
Qualifications and Experience
• Minimum 3 years' experience in a hands-on customer-facing or operational role and demonstrable ability to work independently.
• Knowledge of DNV2.7-1, 2 & 3, and ISO 10855 standards relevant to Offshore Cargo Carrying Units.
• Excellent level of written and spoken English and spoken Arabic (Fluent)
• Excellent computer skills, i.e., High level of Excel and Word.
• Undergraduate degree with additional tertiary qualifications preferred.
• Financial comprehension to enable commercial and financial management support.
• Exposure to a work environment where safety, and stringent rules and regulations are adhered to is preferred.
HSE Responsibilities
• Be the local HSEQ focal point.
• Stop work by challenging and stopping unsafe acts and behaviors or unsafe conditions.
• Comply with Standard Operating Procedures defined in Responsibilities above, and company STOP WORK system.
• Carry out regular site visits and safety audits of partner and supplier locations.
• Ensure partners and suppliers are providing all relevant HSE statistics including observations, near misses, and safety alerts.
• Support site Behavioral Assessments during management visits.
The above responsibilities are neither exclusive nor exhaustive, and the incumbent may be called upon to carry out such other appropriate alternative or additional duties as may be required which are within their capability and competence. The job holder may also be required to work at other locations operated by the Company as well as carrying out customer and supplier site visits
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