Events Sales Executive

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar Ezdan Holding Group Full time

Doha, Qatar Posted 3 days ago Unlimited Hospitality & Accommodation

Responsibilities
  • Answer phone, direct to appropriate person and/or take messages.
  • Assist with typing of the Banquet and Sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, BEO, FP, memos etc.
  • Promptly respond to all inquiries.
  • Study requirements of all booked banquets and functions to familiarize and ascertain the possibility of selling additional facilities to produce extra revenue.
  • Send Banquet event proposals to the guests and maintain timely contact with them.
  • Call customers to remind them before cut-off dates.
  • Ensure that all administrative documents are prepared for the hotel sales team.
  • Act as a liaison between all related hotel departments and the host of the function.
  • Ensure orders and requisitions for the Catering and Banquet departments are completed.
  • Respond and act upon any special requirements requested by the function host.
  • Maintain the entire sales correspondence database.
  • Maintain all client information and folders.
  • Coordinate with Banquet operations on a timely basis to ensure complete customer satisfaction.
  • Update DSR (Daily Sales Report) and revenue projection daily.
  • Update Catering and Banquets calendar on the Sales and Catering software.
  • Answer telephone inquiries, accurately transfer calls to appropriate Sales/Catering Associate, and take accurate and detailed messages.
  • Assist the sales team in the area of telephone prospecting and outside sales blitzes by contacting clients from an established list developed by the sales team.
  • Assist sales team in retrieving rooming lists, deposits, and banquet guarantees when needed.
  • Keep an up-to-date A/R Check Log.
  • Prepare sales kits for the sales team.
  • Coordinate all aspects of events such as room set-up, menu planning, audio-visual requirements, distributing BEOs, and communicating changes, ensuring groups meet or exceed their F&B Minimums; attend BEO meetings as necessary.
Skills
  • Strong communication and presentation skills
  • Excellent negotiation and interpersonal skills
  • Ability to work independently and as part of a team
  • Exceptional sales and customer service skills
  • Skilled at negotiation and problem-solving
  • Experience and proficiency in CRM, Microsoft Office, and Sales software
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