Guest Service Manager

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Merge Recruitment Agency Full time

A largest Health club located in Doha - Qatar needs to hire the following position:

Job Title: Guest Service Manager (Female)

Job Description:

  1. Providing help & advice to customers using the club's services.
  2. Communicating courteously with customers by telephone, email, letter, and face to face.
  3. Investigating & solving customer problems.
  4. Handling customer complaints or any major incidents.
  5. Writing reports analyzing the customer service that the club provides and advising.
  6. Developing feedback or complaints procedures for members & guests to use.
  7. Improving customer service procedures, policies & standards for the club.
  8. Learning about the club services and keeping up to date with changes, packages, and promotions.
  9. Keeping ahead of developments in customer service.
  10. Conducting visitors & potential members around the club to show them the club's facilities.
  11. Customer relations management.

Minimum Requirements:

  1. Bachelor degree in a related field.
  2. Minimum of 5 years relevant professional experience in the same position.
  3. Candidate with experience in the Hospitality industry is an advantage.
  4. Excellent management and leadership skills.
  5. Excellent communication and interpersonal skills.

About The Company:

#J-18808-Ljbffr

  • Doha, Baladīyat ad Dawḩah, Qatar Antal International Full time

    We are seeking a Guest Services Manager to join our team at Antal International. As a key member of our senior management team, you will be responsible for leading our guest experience team and driving exceptional service standards across all departments.About the Role:The ideal candidate will possess a strong background in hospitality management, excellent...

  • Guest Services Manager

    15 hours ago


    Doha, Baladīyat ad Dawḩah, Qatar Delta Hotels by Marriott Kingston Waterfront Full time

    About UsAt Delta Hotels by Marriott Kingston Waterfront, we pride ourselves on delivering exceptional experiences to our guests. Our team is dedicated to providing personalized service, ensuring seamless operations, and exceeding expectations.The Role:We are seeking an experienced Assistant Guest Relations Manager to join our front desk team. As a key member...


  • Doha, Baladīyat ad Dawḩah, Qatar Sheraton Imperial Kuala Lumpur Hotel Full time

    About the RoleWe are seeking an experienced Assistant Front Desk Manager to join our team at Sheraton Imperial Kuala Lumpur Hotel. As a key member of the front desk team, you will be responsible for delivering exceptional guest service, managing front desk operations, and supporting the hotel's goals and objectives.Responsibilities:Guest Service: Provide...

  • Guest Service Manager

    3 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About UsAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on...

  • Guest Service Officer

    3 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full time

    Duties and responsibilities related to the Guest Service Officer - Spa role:Greet and welcome guests as they arrive at the spa. Ensure a smooth and efficient registration process while providing a warm and friendly first impression.Coordinate and manage spa appointments. Ensure accurate scheduling of treatments and services, accommodating guest preferences...

  • Guest Service Officer

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar HYATT HOTEL Full time

    Roles and responsibilities We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service...

  • Guest Service Officer

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full time

    If you're looking for a career with our Inclusive Collection, please click here to view job postings.Duties and responsibilities related to the Guest Service Officer - Spa role:Greet and welcome guests as they arrive at the spa. Ensure a smooth and efficient registration process while providing a warm and friendly first impression.Coordinate and manage spa...


  • Doha, Baladīyat ad Dawḩah, Qatar Rixos Hotels Full time

    Company OverviewRixos Gulf Hotel Doha is a luxurious 4-star hotel offering an all-inclusive lifestyle and exceptional services. With a unique blend of Rixos warm hospitality, vibrant entertainment programs, and trendy food and beverage concepts, we strive to provide an unforgettable experience for our guests.


  • Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full time

    As a Guest Services Representative with Hyatt Hotels Corporation, you'll have the opportunity to make a lasting impression on our guests.Job Summary:Provide attentive service to guests, addressing their needs and preferences.Work collaboratively with colleagues to achieve exceptional guest satisfaction ratings.Offer expert knowledge on hotel facilities,...


  • Doha, Baladīyat ad Dawḩah, Qatar Minor International Full time

    Company OverviewTivoli Hotels & Resorts, a Minor International company, has been providing exceptional services and experiences for its guests since 1933.We curate unique hideaways, seaside paradises, and global portfolios that embody our distinct charismatic character and elegant personality.Job DescriptionThe primary responsibility of a Guest Service Agent...


  • Doha, Baladīyat ad Dawḩah, Qatar Ezdan Holding Group Full time

    The Ezdan Holding Group is seeking a skilled Guest Services Coordinator to join our team in Doha, Qatar. In this role, you will be responsible for coordinating guest services, handling guest complaints and requests, and maintaining accurate financial records.Main Responsibilities:Coordinate guest services, ensuring that all guest needs are met promptly and...

  • Guest Service Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Minor International Full time

    Company DescriptionFounded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.Job DescriptionThe...


  • Doha, Baladīyat ad Dawḩah, Qatar Sheraton Imperial Kuala Lumpur Hotel Full time

    **Job Description**The Front Desk Team Supervisor will play a key role in leading and coordinating front office activities at Sheraton Imperial Kuala Lumpur Hotel.Responsibilities include:Coordinating daily shift activitiesManaging front office staff and resourcesEnsuring seamless guest check-in and check-out processesDeveloping and implementing strategies...


  • Doha, Baladīyat ad Dawḩah, Qatar MEAT MOOT RESTAURANT Full time

    Job OverviewMEAT MOOT RESTAURANT seeks a skilled Guest Services Supervisor to join our team. As a key member of our front-of-house staff, you will be responsible for ensuring our guests have an exceptional dining experience.Main ResponsibilitiesAssign tables efficiently, taking into account guest preferences and server workloads.Streamline seating processes...


  • Doha, Baladīyat ad Dawḩah, Qatar Courtyard by Marriott Ahmedabad Full time

    Job Description:The Guest Relations Manager is responsible for delivering exceptional guest experiences at Courtyard by Marriott Ahmedabad. This role involves ensuring that all guests receive a warm welcome and are treated with the highest level of service and respect. The ideal candidate will have excellent communication skills, be able to work in a...


  • Doha, Baladīyat ad Dawḩah, Qatar HYATT HOTEL Full time

    Roles and responsibilities Greet and welcome guests as they arrive at the spa. Ensure a smooth and efficient registration process while providing a warm and friendly first impressionCoordinate and manage spa appointments. Ensure accurate scheduling of treatments and services, accommodating guest preferences and therapist availabilityKeep the reception area...


  • Doha, Baladīyat ad Dawḩah, Qatar Tanqeeb Full time

    At Tanqeeb, we are seeking Guest Services Associates who pride themselves on delivering extraordinary customer service and providing creative solutions.As a Guest Services Associate, you will provide professional and customer-focused service to guests, ensuring their stay is memorable.Key responsibilities include receiving guests in a friendly manner,...


  • Doha, Baladīyat ad Dawḩah, Qatar Crew Life at Sea Full time

    About the Role:Crew Life at Sea is seeking an experienced Guest Services Coordinator to join our team. As a Guest Services Coordinator, you will play a vital role in ensuring that our guests receive exceptional service and have an enjoyable stay with us.Responsibilities:Provide information about the hotel's facilities, services, and local attractions to...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About This OpportunityWe are seeking a Customer Service and Front Desk Leader to join our team at lxbfYeaa. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring that all guests have a memorable experience.The ideal candidate will have excellent communication and leadership skills, with the...

  • Guest Service Officer

    3 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full time

    Hyatt Guest Service Officer - Front Office in DOHA, QatarDescription:Welcome to Hyatt Regency One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad...