Business Head
2 weeks ago
We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine.
Key Responsibilities- Equipment Business
- Develop and expand the market for appropriate products in Saudi Arabia, Oman, and UAE, while exploring opportunities in other Middle Eastern countries.
- Establish and nurture direct, long-term relationships with major customers, ensuring strong key account management and customer intimacy.
- Drive customer engagement through regular interactions, understanding their needs, and offering tailored solutions.
- Lead the team to achieve budget targets for order intake, sales, and payments on a yearly, quarterly, and monthly basis.
- Service Business
- Ensure the high-quality, timely delivery of services to all customers across the Middle East, strictly adhering to Normet's standards and commitments.
- Foster a customer-centric approach within the team, ensuring that service delivery consistently exceeds expectations.
- Ensure full compliance with Normet's safety policies and regulatory standards.
- Develop and upskill the sales and service teams, including distributor personnel, to enhance technical and commercial competence.
- Establish a culture of collaboration, accountability, and high performance within the team.
- Manage and achieve budgeted sales, order intake, and payment collections on a yearly, quarterly, and monthly basis.
- GCCT (Ground Construction Chemicals & Technology) Business
- Retain and strengthen existing business operations in Middle-East, ensuring continued growth and market leadership.
- Expand into Saudi Arabia, Kuwait, and UAE by identifying the right products, customers, and projects.
- Build and maintain strong distributor relationships, ensuring compliance with Normet's policies and performance standards.
- Develop and drive budget strategies for order intake, sales, and collections under the direction of the GCCT BL of the Sales Area.
- Lead, mentor, and motivate a high-performing team, ensuring alignment with company goals and fostering a culture of excellence.
- Promote cross-functional collaboration between sales, service, and operations teams to enhance efficiency and customer satisfaction.
- Oversee legal and statutory compliance, including banking regulations, ensuring full adherence to local laws.
- Manage HR and administrative functions, ensuring smooth operations and team well-being.
- Maintain a strong and positive relationship with Normet's sponsor company in Doha, ensuring alignment with local business practices.
- 15+ years of experience in sales, service, and general management within a relevant industry.
- Minimum 3 years of leadership experience in a business role within the Middle East.
- Proven ability to lead teams, drive customer engagement, and manage key accounts.
- Engineering background with an MBA in Sales & Marketing or Operations Management.
Come and share your courage to shine with us
Interested applicants with relevant experience can share updated resume with ruchira.basu@normet.com
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