Logistics Lead

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

Location

Doha, QA

Do you have what it takes to play a Logistics Manager at Arla? Do you have strategic approach, an analytical mind, solid FMCG experience and a genuine commitment for building long-term relationships with the customers by ensuring to fulfil the Service Level Agreements and enhancing the collaboration with Key customers? We are now looking for a skilled Customer Logistics Manager who is result oriented, self-driven and ready to take ownership of building efficient Supply Chain Programs with our strategic customers to create a win-win situation for Arla & our customers driving the collaboration to next level along with leading the Customers Service Team.

Overall Responsibilities Include:

  • Manage the Supply Chain interdependencies & Demand Planning between Sales, Planning, Customer Service, Warehousing & Distribution and the Customers.
  • Penetrate the assigned customer's buying and logistics organization, build relationships with key stakeholders, and collaborate to drive innovative supply chain programs and continual improvement.
  • Maximize product availability with key customers by running seasonal projects in collaboration with Customers Supply Chain Organization in synchronization with Arla Supply Chain to achieve combined business results.
  • Understand customer expectations on KPIs, scorecard Arla performance, and develop action plans for improvement with CS Team.
  • Develop customer services strategies and identify, plan and secure implementation of activities in line with company's vision.
  • Develop and build long-term relationships with the customers through efficient communication and monthly meetings with external & internal stakeholders.
  • Analyze weekly & monthly data provided by customers, identify the gaps and make and implement the action plans in coordination with KAMs, Supply Chain & Customer's CS team.
  • Optimize CS Operations using data to identify issues, risks and opportunities, along with keeping the customers updated for any shortages of supply for a specific period.
  • Continuously review the processes defined for each customer internally and externally, devising and implementing new processes as efficiently as possible.
Expectations:
  • Ensure that waste is within the targeted KPI. Plan & execute time lined action plans to mitigate any waste risk to Sales Contribution.
  • Provide customer-focused Supply Chain expertise to all functions of the business (commercial, international, national accounts, packaging & label/end user).
  • Serve as a liaison between our customers, sales, planning, transportation, warehousing and customer service to identify supply chain opportunities to strengthen our position with customers.
  • In alignment with Sales, annually build joint business plans with key customers to consistently maintain healthy inventory levels and improve service while reducing overall supply chain costs.
  • Establish a regular cadence of reviews with key customers to ensure healthy inventory levels on Arla products are maintained.
  • Drive innovation and continual improvement through customer collaboration and experimentation.
  • Analyze data to prioritize programs by potential impact to the bottom line, improvement to service, and reduction in costs.
  • Evaluate the effectiveness of programs; scale those that are successful.
  • Leverage technology to automate reporting for inventory reviews with key customers and create system-generated KPI scorecarding that is meaningful to the customer.
  • Stay current on industry trends pertaining to inventory and distribution.
Your background:
  • Demonstrable track record of exceptional performance in a Supply Chain function within FMCG for 3 years.
  • Ideally have worked as Supply Chain Lead, although exceptional candidates from other commercial functions would be considered.
  • You are interested in, and have successfully demonstrated in the past, building strong business relationships.
  • You get energy from delivering strong results, you are ambitious and love delivering ahead of expectations.
  • You have very good knowledge of Microsoft Office applications mainly MS-Excel.
  • You have academic/higher education equivalent to bachelor's level.
Personal Characteristics:

As a person, you are business-oriented with a strong analytical side. You take your own initiative and have a huge drive with a focus on achieving goals and creating outstanding results. Your commitment to the customers and the business allows you to see opportunities in every challenge. Your positive attitude spreads energy and contributes to a good team spirit and cooperation. With your holistic approach, you can prioritize and plan your work well. You also take responsibility and ownership for your customers, which helps you create results out of the ordinary.

We have a purpose for Good:

At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call it Stronger People Stronger Planet and it is deeply anchored in our organisation and founded on our commitment to respecting human rights, increasing access to healthy dairy nutrition, inspiring good food habits, and improving the environment for future generations. In order to succeed we need to hire people with a sustainable mindset. Could this be you?

BEWARE RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails and fake recruitment campaigns on the internet from people purporting to work for Arla Foods. Learn more via this link.

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