Digital Delivery Manager

4 days ago

Doha, Baladīyat ad Dawḩah, Qatar Echelonix Full time

The air cargo industry is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world's largest global air cargo carrier, Qatar Airways Cargo is leading this change.

To support our vision, we are looking for talents – the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo's position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.

As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo's Customer Experience Team in Doha as a Digital Delivery Manager.

Join the QR Cargo family and leave a mark as part of the Customer Experience Team.

You will be responsible for the management of important milestones and activities that come with various QR Cargo Digitalization program(s) by working towards a more focused, successful and timely delivery of projects. Also, responsible to take forward and assume accountability for new and upcoming customer digital initiatives while ongoing implementations are in place. Collaborate with other departments and teams to track, manage, report on, and ensure successful delivery and success of the various digital initiatives in Cargo.

We need you to share your passion, skills and fresh ideas, this includes:

  • Implement various digital initiatives with internal / external partners, including customers to achieve process innovation, improve customer experience, and complement overall digital strategy.
  • Develop project plans and lead activities at HO level for the project portfolio to promote enablement within the QR network, continually improve processes in scope, and ensure business resilience.
  • Ensure high business digitalization rate for QR Cargo through automation and by measuring through various reporting tools the conversion of manual processes into electronic and ensuring network and customer compliance thereof.
  • Advocate for key system enhancements gathered from customer and network feedback and proposing / leading business process improvements.
  • Establish accountability to the project portfolio and securing sponsorship and funding for projects through business case justifications presented to executive leadership.
  • Liaise with cross-functional technical, sales and other HO / regional teams and provide appropriate cost-effective digital solutions for projects in QR.
  • Take ownership to ensure successful end to end delivery of digital projects, including hands-on involvement and overseeing all phases of the project (ideation, experience design, requirements, design, development, delivery and change management).
  • Be a digital champion in the company – always finding creative ways to help improve processes using digital technologies, understand end users and drive adoption for the digital solution ecosystem in QR.
  • Interact with stakeholders across the network and external customers on specific project requirements and gain support for programs implemented.
  • Review and implement relevant SOPs, processes and procedures for programs implemented to establish accountability and improve compliance.
  • Develop content and awareness materials for distribution to Qatar Airways Cargo network and external customers in relation to digital initiatives.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

Qualifications

About you

  • Bachelor's Degree or equivalent with a minimum of 6 years job-related experience.
  • Experience in digital transformation, Digital Product Management, project management tools and platforms.
  • Experience in Cargo / Logistic Operations Management, Digital Transformation in Airline and Supply Chain, Online Product Distribution, MIS, e-Commerce and relevant fields.
  • Experience in strategic Project Management, key customer interactions, network stakeholder relationship management, revenue and cost analysis, business process analysis, mapping and documentation, system implementation and development, and data analysis.
  • Experience in leading cross-functional teams (technical and business) to deliver digital solutions in an agile delivery environment.
  • Fluency in written and spoken English.
  • Strong analytical thinking and advanced problem-solving capabilities.
  • Strong mentoring and coaching skills.
  • Advanced MS Excel, PowerPoint, Visio, JIRA, ADO, and Tableau.
  • Good understanding of air cargo operational processes and business systems.
  • Previous working experience in Salesforce based solutions is a strong plus.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

If you're ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

#J-18808-Ljbffr

  • Digital Delivery Expert

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar AECOM Full time

    Job DescriptionWe are seeking a detail-oriented and innovative Technical Consultant to join our team. In this role, you will be responsible for managing and optimizing digital delivery processes, ensuring efficient project execution through cutting-edge technologies and methodologies.BIM and CAD DevelopmentCross-Functional CollaborationDigital Visualization...

  • Technician - Digital Delivery

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar AECOM Full time

    AECOM Technician - Digital Delivery in Doha, QatarCompany DescriptionWork with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting...

  • Technician - Digital Delivery

    7 days ago

    Doha, Baladīyat ad Dawḩah, Qatar AECOM Full time

    We are seeking a detailoriented and innovative Technician Digital Delivery to join our team in Doha Qatar. In this role you will be responsible for managing and optimizing our digital delivery processes ensuring efficient and accurate project through the use of cuttingedge technologies and methodologies.Develop and maintain accurate Building Information...

  • Delivery Solutions Director

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Pass Delivery Full time

    The Delivery Solutions Director will be responsible for leading the development of new and existing delivery solutions that meet customer needs.Responsibilities:Develop and execute product roadmaps.Collaborate with internal stakeholders to identify business opportunities.Analyze market trends to inform product decisions.Requirements:Proven experience in...

  • EOI-Information and Digital Delivery Manager

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Wood PLC Full time

    Remarkable people, trusted by clients to design and advance the worldWood is actively seeking Expressions of Interest for Information and Digital Delivery Manager role to support future growth in our expanding business.The projects team focusing on delivering across FEED, Pre-FEED, Brownfield, Greenfield scopes of work. In this role, you will be responsible...

  • Senior IT Manager

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Wood PLC Full time

    About the JobWe are seeking a senior IT manager with extensive experience in project delivery to join our team as an Information and Digital Delivery Manager. In this role, you will be responsible for leading the delivery of complex IT projects, working closely with cross-functional teams to develop and implement digital strategies that drive external growth...

  • Technical Delivery Manager

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Accountable for the end-to-end delivery of all the software components with the digital transformation program.Review and share feedback on Design documents prepared by Enablement team.Coordinate the handover of HLD from Enablement team to Development team. Scrum masters will manage their individual teams; however, the ITDM who has the overall picture will...

  • Digital Channel Manager

    7 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Vodafone Full time

    To lead and work closely with respective managers across diverse digital development, monetization, and operations specializing in product ownership, portfolio development, team management, operations management, and customer-oriented product roadmap development in both agile and waterfall environments. The incumbent is to ensure the continuous increase of...

  • Delivery Excellence Manager

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Job SummaryWe are seeking an experienced Delivery Excellence Manager to lead our digital transformation program. The successful candidate will have a strong background in delivery excellence, IT delivery, and the telecommunications industry.ResponsibilitiesLead the end-to-end delivery of all software componentsCollaborate with cross-functional teams to...

  • Manager Technical Delivery

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    Job Description - Manager Technical Delivery - IT (214745)Job PostingDate: Mar 9, 2025, 2:07:50 PMPrimary LocationDohaUnposting DateMar 23, 2025, 8:59:00 PMAbout the role:We have embarked on an exciting digital transformation journey to leverage technology as a key business differentiator and a competitive advantage. In this role, you will be primarily...

  • Leaning Delivery Manager

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Elev8, a leading provider of learning solutions, seeks a dynamic and results-oriented Learning Delivery Manager to join our growing team. In this critical role, you will be responsible for the end-to-end delivery of impactful learning programs, fostering strong client relationships, and spearheading efficient in-country learning operations.Equipping...

  • Project Delivery Systems Expert

    6 days ago

    Doha, Baladīyat ad Dawḩah, Qatar DeltaAfrik Engineering Limited Full time

    Project Delivery Systems Expert\We are seeking a highly skilled Project Delivery Systems Expert to join our team at DeltaAfrik Engineering Limited.\As a key member of our project delivery team, you will be responsible for delivering the digital scope of a project (systems, system architecture, data, system integrations and workflows) through the project life...

  • IT Delivery Manager

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About the RoleWe are seeking an experienced IT Delivery Manager - Telecoms Industry to lead our digital transformation program. The successful candidate will have a strong background in program management, IT delivery, and the telecommunications industry.ResponsibilitiesLead the end-to-end delivery of all software componentsCollaborate with cross-functional...

  • Digital Transformation Manager

    7 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Talent Leaders Inc. Full time

    Job OverviewWe have been mandated to headhunt a highly experienced Digital Transformation Manager to lead large-scale digital transformation projects for government entities across Qatar, UAE, and Saudi Arabia. The ideal candidate will have a proven track record in managing national-level digital initiatives, including strategy development, process...

  • Senior Manager, Digital Execution

    6 days ago

    Doha, Baladīyat ad Dawḩah, Qatar DeltaAfrik Engineering Limited Full time

    Job Description - Senior Manager, Digital Execution (ABU020X)Senior Manager, Digital Execution - ABU020X Company: WorleyPrimary Location: ARE-AD-Abu Dhabi CityOther Locations: QAT-DW-DohaJob: Project Delivery SystemsSchedule: Full-time Employment Type: Employee Job Level: Manager International Transfer Opportunity: YesJob Posting: Dec 29, 2024, 10:58:54...

  • Senior Digital Business Manager

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar MCG Talent Full time

    Key ResponsibilitiesDigital Strategy Development: Develop and execute digital strategies that align with client business objectives and drive transformation.Client Engagement: Collaborate with clients to understand their needs, challenges, and opportunities in the digital landscape.Technology Implementation: Oversee the implementation of digital technologies...

  • Senior Product Manager for Digital Products

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    Responsibilities: As our Senior Product Manager for Digital Products, you will manage digital product pod activities around feature release at the end of the sprint, including sign-off and initial monitoring. You will also organize sessions to establish UX, UI, back-end deliverables for the sprint, ensuring delivery is in line with standards and...

  • Digital Information Coordinator

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Echelonix Full time

    The Digital Information Coordinator will play a crucial role in delivering the engineering digital transformation initiatives, ensuring the EMEA business unit remains at the forefront of technological advancements in the region. This role requires a proactive individual with excellent communication skills and a strong understanding of technology and...

  • Digital Transformation Specialist

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Echelonix Full time

    Job OverviewEchelonix is seeking a skilled Digital Transformation Specialist to drive the company's engineering digital transformation initiatives. This role requires a proactive individual with excellent communication skills and a strong understanding of technology and engineering processes.Key ResponsibilitiesManage assigned digital initiatives from...

  • Digital Product Manager

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airline Full time

    About the role The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world's largest global air cargo carrier, Qatar Airways Cargo is leading this change. To support our...