Department Manager

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

Position

Role Overview: Lead with distinction in the realm of luxury at Christian Dior, overseeing our Fine Jewelry and Timepieces department. As a Department Manager, you will be pivotal in steering the team towards achieving exceptional sales results while enhancing the client experience. Embrace the role of a Dior Ambassador, embodying and promoting the brand's esteemed philosophy and values.

Business Leadership
  1. Partner with store management to spearhead the sales and operational facets of the Fine Jewelry and Timepieces categories, consistently achieving sales targets.
  2. Champion strategic business initiatives and exciting new product launches in alignment with Dior's high standards.
  3. Analyze KPIs to monitor performance, devising and executing action plans to elevate sales and enhance client engagement.
  4. Organize and lead prominent events and product launches, ensuring they captivate clients and meet sales expectations.
  5. Stay abreast of the latest trends and developments within the luxury jewelry and timepiece sectors.
Client Development
  1. Develop a sophisticated strategy tailored for top-tier clients to amplify business outcomes and solidify client loyalty using data-driven approaches.
  2. Lead the execution of 'Be Dior' and 'Dior Stars' initiatives to enrich client relationships and promote enduring loyalty to the brand.
Operations Excellence
  1. Manage daily operations effectively, overseeing workflow, delegation, and compliance with all company standards, including inventory accuracy and visual merchandising.
Talent Management
  1. Foster team excellence through regular performance reviews, coaching sessions, and robust feedback, supporting the team's growth and alignment with Dior's values.
  2. Cultivate a pipeline of exceptional talent through effective recruitment strategies and competitive networking, ensuring a vibrant team dynamic.
  3. Coordinate with Dior Academy to facilitate training sessions, particularly for new product launches and brand initiatives, bolstering team expertise and engagement.
Job Requirements
  1. 4-5 years of proven management experience specifically in luxury retail focusing on Fine Jewelry and Timepieces, managing a team of 20+ members.
  2. Bachelor's degree preferred, underscoring a commitment to leadership excellence.
  3. Exceptional leadership capabilities and interpersonal skills to inspire a diverse and dynamic team.
  4. Proficient in balancing multiple tasks in a high-energy, fast-paced environment.
  5. Demonstrated ability in networking, talent recruitment, and development.
  6. Proficient with Microsoft Office; knowledgeable in business and commercial practices.
  7. Flexible availability, including evenings, weekends, and holidays to meet the unique demands of the luxury retail environment.
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