Service Desk Operator

Service Desk Operations LeadThe Service Desk Operations Lead will be responsible for overseeing the day-to-day operations of the IT Service Desk, ensuring that the team has the necessary resources and skills to provide effective customer support.Key ResponsibilitiesManage the IT Service Desk team to ensure they meet their performance targets.Develop and...

Job Summary:The Service Desk Operator is responsible for providing telephone and email support for clients and users on technical matters and resolving or escalating reporting incidents in a timely manner.Qualifications:2-3 years of experience providing first level IT support remotely over the phone and remote tools in a service desk environment.Hands-on...

Are you the calm in the storm when IT issues arise Do you have a knack for keeping things running smoothly while delivering outstanding customer service If yes this is the opportunity for youWere looking for an experienced Service Desk Operator to be the front line of technical support managing helpdesk operations ensuring rapid issue resolution and keeping...

Job OverviewWe are seeking a highly skilled IT Service Desk Team Leader to manage our team responsible for operating the first line component of the Service Desk within the IT Shared Service. The successful candidate will provide leadership and develop a Customer First culture within the team as they represent the main route for all users to access the IT...

We are HiringSERVICE DESK AGENTTEMPORARY POSITION: to join ASAP until 31 DEC 2023 contract ONLYQID: must be under Family Sponsorship or Freelance ONLYSalary: 7,150 QAR per month/full packageThe Service Desk Agent reports to the Lead – Service Desk. S/he is the first line support and single point of contact for all Sidra Medicine employees in a 24/7...

Job TitleService Desk Technician / OperatorSectionInfrastructure ServicesDepartmentInformation & Communication Technology (ICT) DepartmentJob SummaryThe Service Desk Technician/Operator is responsible for providing first-level IT support across all subsidiaries, ensuring continuous and user-friendly communication with end-users. This role requires the...

Job SummaryWe are seeking a seasoned hospitality professional to join our team as a Front Office Supervisor. In this critical role, you will oversee the daily operations of the front desk, ensuring exceptional guest service and luxury standards. The successful candidate will be responsible for managing the team, developing strategies to enhance guest...

We are seeking a highly experienced Help Desk Operations Manager to join our IT team at Mekdam Holding Group.The successful candidate will be responsible for leading our help desk operations, ensuring timely and efficient resolution of technical issues.Responsibilities:Team Leadership: Lead a team of technical support specialists, providing guidance and...

MBA/PG Diploma in Business Mgmt (Information Technology)Nationality: Any NationalityVacancy: 1 VacancyJob DescriptionThe IT Service Desk Team Leader manages the team responsible for operating the first line component of the Service Desk within the IT Shared Service. Provides leadership and develops a Customer First culture within the team as they represent...

** PREFERENCE WILL BE GIVEN TO QATARI CANDIDATES **Job Summary and PurposeEnsure that all service levels are achieved in line with the need of a safe and efficient IT operations within NAKILAT and its joint ventures. Provide management and technical expertise to the IT service desk function to provide 1st level technical support.AccountabilitiesKey...

Job SummaryThis role involves overseeing the daily operations of the front office area, including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. The successful candidate will strive to deliver exceptional guest satisfaction while achieving operational goals.Key ResponsibilitiesLead and assist with completing shift requirements, ensuring...

About the job Service Desk EngineerAcademic & Professional QualificationsBachelor's degree in computer science, Information Systems, Engineering, or equivalent.Experience2-3 years of experience providing first level IT support remotely over the phone and remote tools in a service desk environment.Skills and RequirementsStrong problem-solving abilities to...

Job ResponsibilitiesEnsure full availability of Service Desk telephone and email support during shift.Provide telephone and email support for clients and users.Pro-actively monitor support mailboxes and log in the system.Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool.Create,...

Role Overview:We are seeking a skilled Service Desk Technician to join our team. As a key member of our IT department, you will be responsible for providing first-level IT support, ensuring continuous and user-friendly communication with end-users, and resolving technical issues efficiently.Main Responsibilities:• Provide first-level support for system...

K20s - Kinetic Technologies Private Limited seeks an experienced Service Desk Technician to join its Infrastructure Services department. As a key member of the team, you will be responsible for providing first-level IT support across all subsidiaries, ensuring continuous and user-friendly communication with end-users.About the Role:This position requires...

Job RequirementsThe Front Desk Supervisor will be responsible for supervising the activities managed at the hotel front desk, including check-in/check-out, guest requests, concierge services, and promotion of in-house activities. To succeed in this role, you should have:Strong commercial/business awareness and demonstration of sales capabilitiesExcellent...

Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned's Club, a private members' club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.Job Overview:We are seeking an experienced Front Desk Operations Manager to oversee the...

Bachelor's degree in computer science, Information Systems, Engineering, or equivalent.Experience2-3 years of experience providing first level IT support remotely over the phone and remote tools in a service desk environment.Skills and RequirementsStrong problem-solving abilities to diagnose and resolve customer issues.Excellent written and verbal...

Ezdan Holding Group is seeking an experienced Front Desk Operations Manager to join our team in Doha, Qatar. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate financial records.Responsibilities:Process guest check-ins, respond to phone calls...

Job DescriptionThe role of a Front Desk Supervisor is to oversee the daily operations of the front office, ensuring seamless interactions between guests and hotel staff.Main responsibilities include supervising front desk activities, monitoring team performance, and maintaining high standards of customer service.A successful candidate will possess strong...