System Support Officer
6 months ago
About the role As a system support officer, you will be responsible for assignments/re-assignments of cases that includes GCEO, Executive Management escalations, Social Media, Skytrax posts in a timely manner, also responsible for mediating between various claiming agencies, conducting MS Dynamics checks and procedural training for new joiners in Head Office and Outstation. Responsibilities: · Prioritizing of assignments and registration of Social Media posts including escalations for higher management. Ensuring the cases are actioned in a timely manner · Mediating between claiming agencies for pending Customer Care claims, Evaluating and communicating with Customer Care Team and Claim Agency (eg. Aihelp, Yource B.V; Flightright) for pending claims / compensation details to avoid delays in case handling payment, create and share tailored information templates for system integration with the stakeholders · Raising new and enhancement requests through User Story (Case Management Technical Fault reporting) to ensure smooth system performance. · Conducting MS Dynamics and procedural training for new joiners in Head Office and Outstation, Updating the team on any changes/new procedures pertaining to case management and MS Dynamics · Assist in data testing, monitor progress, report lapses for management review - identifying technical (Bugs) errors in MS Dynamics, and escalate to IT Department. · Updating and maintaining a record for GCEO-Weekly and Case Brief Reports · Perform other department duties related to Customer Care, which includes handling customer feedback. and provide necessary support in ensuring customer feedback is resolved in a timely manner. · Perform other department duties related to his/her position as directed by the Head of the Department. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
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Customer Liaison System Support Officer
2 months ago
Al Shamal, Qatar vodafone Full time2-3 months contract with London Borough of Newham CouncilJob Summary: To review and respond to all emailed/written parking enquiries that are outside of those items of correspondence dealt with by the Penalty Charge Notice Processing team. To include, but not exclusive to, all permit complaints & enquiries, enquiries regarding possible abuse of the...
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Lead Systems Officer Nationalization
3 months ago
al-Wakrah, Qatar QATAR Airways Full timeJob descriptionAbout the roleWe are excited to announce a new opportunity to join our Global Sales team as a Lead Systems Officer.As a Lead Systems Officer, you will implement the strategy and monitor the CRM (Salesforce) system performance in terms of its functionalities and usability.You will lead a close interaction with IT, Global Sales, Outstation Sales...
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LMS Officer
3 months ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeJob descriptionAbout the role:Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations team as a Learning Management Systems Officer.As Learning Management Systems Officer, you will be responsible for development and delivery of eLearning courses, taking charge of the Learning Management System (LMS)...
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Business Support Officer
3 months ago
al-Wakrah, Qatar QATAR Airways Full timeJob descriptionAbout the RoleAn exciting opportunity to join the Qatar Airways as Business Support Officer. In this role you will be providing logistical and administrative support to the operational departments within Corporate Services, for efficient and effective delivery of the organizational goals. From analyzing business performance, managing service...
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Quality Assurance Officer
3 months ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeJob descriptionAbout the RoleAn exciting opportunity to join the Qatar Airways Group Medical Department as Quality Assurance Officer. The role will Assist the Manager Clinical Governance in implementing the overall quality management system at Qatar Airways the Medical Centre (QRMC). The post holder will help QRMC departments apply Clinical Governance...
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Hygiene Officer
3 months ago
al-Ghuwayriyah, Qatar HILTON HOTELS Full timeThe Hygiene Officer is responsible for the maintenance/upgrade of sanitation and hygiene standards to ensure all food served to guests and employees are free of microbiological, chemical and physical contamination and all work areas conform to required Hygiene and Sanitation levels. Specifically, the Hygiene Officer will perform the following tasks to the...
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Office Support Specialist
1 month ago
Al Wakrah, Al Wakrah, Qatar Ecojob Full timeOffice Assistant Vacancy in Al-Wakra, QatarWe are seeking a motivated and hardworking individual to provide administrative support to our office staff at Ecojob in Al-Wakra. As an office assistant, you will be responsible for:Key Responsibilities:Answering phone calls and responding to inquiriesScheduling appointments and managing calendarsMaintaining office...
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Lead Systems Officer Nationalization
4 weeks ago
Al Wakrah, Al Wakrah, Qatar QATAR Airways Full timeAbout the RoleWe are seeking a highly skilled Lead Systems Officer Nationalization to join our Global Sales team at Qatar Airways. As a key member of our team, you will play a crucial role in implementing and monitoring the CRM (Salesforce) system performance, ensuring its functionalities and usability meet the highest standards.Key ResponsibilitiesProject...
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Systems Engineer
5 months ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeAbout the role We are looking for a passionate, high-energy individual who understands Retail Industry. As a Systems Engineer, you will be part of the development team, contributing in design and development of mission critical applications using technologies like X++, Ionic framework, MVC, PL/SQL and Reports. Roles and Responsibilities • Work with...
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Office Assistant
6 months ago
al-Ghuwayriyah, Qatar Ritaj Technical Services LLC Full time**Job Title**: Office Assistant • *Company**:Ritaj Facility Management • *Location**:Doha, Qatar • *Job Type**:Full-time • *About Ritaj Facility Management**: Ritaj Facility Management is a dynamic and rapidly growing company that specializes in providing top-notch facility management services. We pride ourselves on delivering innovative...
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Property Officer
5 months ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeDuties and Responsibilities • Support and administer property allocation related activities in accordance to MATAR approved policies, workflow and best industry practices to ensure allocation is done in most effective manner. • Ensure property management activities are aligned with MATAR and overall QR Group financial and operational objectives to...
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Office Assistant
6 months ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeThe ideal candidate will provide general administrative and secretariat support in day-to-day functions. Promote high standards of corporate values through correspondence, telephone, and personal contact. Handle confidential and sensitive issues, which require a high degree of discretion ant tact. Records / document control and maintenance for all...
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EMEA Family Office Team
3 months ago
al-Ghuwayriyah, Qatar BlackRock Full timeThis a Full Remote job, the offer is available from: EMEA, France About this role EMEA Family Office Team, Lead coverage for France, Belgium & Luxembourg Vice President / Director Paris About our Business The BlackRock Family Office and Foundations group in EMEA is one of the fastest-growing client segments across BlackRock. The Family Office team’s...
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IT Officer
2 days ago
Al-Khawr, Qatar Nord Anglia Education Full time**Date**:29 Oct 2024**Location**:Al Khor, QA**Job ID**:3909**School**:Nord Anglia International School Al Khor**Company**:Nord Anglia Education**Nord Anglia International School Al Khor** **Position: IT Officer/ Technician** **Location**: Al Khor, Qatar **Job Type**: IT Officer **Salary**: Negotiable**About Us**: - Nord Anglia International School Al...
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General Support Specialist
3 months ago
al-Ghuwayriyah, Qatar Marriott International, Inc Full timePOSITION SUMMARY Our jobs aren t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they...
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Nationalization Systems Lead
1 month ago
Al Wakrah, Al Wakrah, Qatar QATAR Airways Full timeAbout the RoleWe are seeking a highly skilled Lead Systems Officer Nationalization to join our Global Sales team at Qatar Airways. As a key member of our team, you will play a critical role in implementing and monitoring the CRM (Salesforce) system performance.Key ResponsibilitiesDevelop and implement the CRM strategy to deliver best-in-class sales tools...
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Nationalization Systems Lead
1 month ago
Al Wakrah, Al Wakrah, Qatar QATAR Airways Full timeAbout the RoleWe are seeking a highly skilled Lead Systems Officer Nationalization to join our Global Sales team at Qatar Airways. As a key member of our team, you will play a critical role in implementing and monitoring the CRM (Salesforce) system performance.Key ResponsibilitiesDevelop and implement the CRM strategy, ensuring seamless integration with IT,...
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Nationalization Systems Lead
1 month ago
Al Wakrah, Al Wakrah, Qatar QATAR Airways Full timeAbout the RoleWe are seeking a highly skilled Lead Systems Officer Nationalization to join our Global Sales team at Qatar Airways. As a key member of our team, you will play a critical role in implementing and monitoring the CRM (Salesforce) system performance.Key ResponsibilitiesDevelop and implement the CRM strategy, ensuring seamless integration with IT,...
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Head of Safeguarding
5 months ago
al-Ghuwayriyah, Qatar GEMS Cairo, Egypt Full timeProvide daily administration & support on emerging cloud technology which has hands-on experience on Azure, Office 365 and various cloud services such as container services, ASE, data analytics etc. Prefer the appreciation on legacy technology such as VMWare, SAN which can involve on transformation projects Participate and make recommendation on improving...
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TS Systems Engineer Operations Command Center
5 months ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeAbout the role: In this role you will be part of 24x7 QR IT NOC team. You will be monitoring large computer networks, servers and applications for problems from a central location. Strong analytical thinkers who enjoy solving problems, successful NOC Engineers thrive in a high-pressure environment with shifting priorities. NOC Engineers are able to assess a...