Airport Operations Agent
1 month ago
We at Discover Qatar aim to create and deliver unique and unforgettable experiences of Qatar through exclusive offerings and a constant focus on quality, with a customer-first approach. As an Airport Operations Agent you will be providing face to face assistance to all Discover Qatar customers at assigned locations within Hamad International Airport. As part of your role, your additional responsibilities will include, but not limited to, the following: • Assisting in sales and collect payments from the customers as per the Standard Operating Procedure. • Provide feedback and updates on the daily operations to the Seniors and remain in full compliance of company policy and procedures. • When necessary, provide special assistance to customers with special needs or young travelers and senior citizens. • Check minor complaints from passengers and escalate out of hand situations to the Senior Team Members promptly when required. • Adheres to email and communication protocols, acknowledges change as set by the company. • Stay updated on all the Discover Qatar products list to be able to provide correct and adequate information to the customers. • Perform other department duties related to your position as directed by the Head of the Department. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Qualifications • Minimum of High school graduation with at least 2 years of relevant experience in customer service. • Strong written and verbal communication skills in English, ability to speak other foreign languages such as Spanish, German, Italian, Chinese, Russian is an advantage. • Good interpersonal and team working skills. • Proven ability to work under pressure to defined timescales. • Proficient in Microsoft Excel, Word, Teams, Power Point, etc. • About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. How to Apply If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.
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Airport Operations Agent
2 weeks ago
al-Jumayliyah, Qatar QATAR Airways Full timeWe at Discover Qatar aim to create and deliver unique and unforgettable experiences of Qatar through exclusive offerings and a constant focus on quality, with a customer-first approach. As an Airport Operations Agent you will be providing face to face assistance to all Discover Qatar customers at assigned locations within Hamad International Airport.As part...
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Ground Services Customer Services Agent
1 month ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeJoin us at Qatar Airways Hub Customer Services Team We are seeking talented individuals to join as Customer Services Agent to join our award winning team in Ground Services Operations. In this role you will provide 5-star engaging service to all Qatar Airways passengers in Hamad International Airport. You will have natural flair of delivering unforgettable...
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Ground Services Customer Services Agent
4 weeks ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeJoin us at Qatar Airways Hub Customer Services Team We are seeking talented individuals to join as Customer Services Agent to join our award winning team in Ground Services Operations. In this role you will provide 5-star engaging service to all Qatar Airways passengers in Hamad International Airport. You will have natural flair of delivering unforgettable...
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Senior Airport Services Agent
3 weeks ago
al-Jumayliyah, Qatar Qatar Airways Qatar Airways Full timeYour specific responsibilities include: • Constant liaison with Check-in, transfer desk, and other related areas for the smooth acceptance of passenger. • Liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas. • Escort and direct Arriving/departing passengers to the respective areas such as hotel desk,...
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Senior Airport Services Agent
2 weeks ago
al-Jumayliyah, Qatar Qatar Airways Qatar Airways Full timeYour specific responsibilities include: Constant liaison with Check-in, transfer desk, and other related areas for the smooth acceptance of passenger. Liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas. Escort and direct Arriving/departing passengers to the respective areas such as hotel desk, visa counter, transfer...
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al-Jumayliyah, Qatar QATAR Airways Full timeListed below are some of the positions within our divisions that we are currently recruiting for in Doha, Qatar. • Customer Service Agent • Customer Services Supervisor • Ground Handling Agent - Baggage • Ground Support Equipment Technicians • RMS Allocators • Baggage Team Leader • Baggage Supervisor • Cargo & Baggage...
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al-Jumayliyah, Qatar QATAR Airways Full timeListed below are some of the positions within our divisions that we are currently recruiting for in Doha, Qatar. Customer Service Agent Customer Services Supervisor Ground Handling Agent - Baggage Ground Support Equipment Technicians RMS Allocators Baggage Team Leader Baggage Supervisor Cargo & Baggage Transport Driver Ground Handling Agent - GSE ...
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Ground Services Customer Services Agent
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar QATAR Airways Full timeJoin us at Qatar Airways Hub Customer Services Team We are seeking talented individuals to join as Customer Services Agent to join our award winning team in Ground Services Operations. In this role you will provide 5-star engaging service to all Qatar Airways passengers in Hamad International Airport. You will have natural flair of delivering unforgettable...
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Home Operations Officer
2 months ago
al-Ghuwayriyah, Qatar Talent Pal Full timeOperational accountabilities include:• Execute timely and accurate display of IMS paidadvertising campaigns on HIA and QR Group media assets includingIFE QAS Qatar Executive among others through digital and staticmedia uploads to ensure all advertiser campaigns are displayed toworldclass standards befitting the airport and airline. •Personally...
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Home Operations Officer
4 weeks ago
al-Ghuwayriyah, Qatar Talent Pal Full timeOperational accountabilities include:• Execute timely and accurate display of IMS paidadvertising campaigns on HIA and QR Group media assets includingIFE QAS Qatar Executive among others through digital and staticmedia uploads to ensure all advertiser campaigns are displayed toworldclass standards befitting the airport and airline. •Personally...
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Senior Manager Catering Operations
1 month ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeOperational • Reviews and recommends in/outsourcing opportunities to ensure best value from all delivery activity. • Accountable for the daily operational aspects of Catering Services including taking appropriate action and for making timely decisions to ensure delivery of catering at all times 24/7 whilst protecting safety and operational...
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Senior Manager Catering Operations
4 weeks ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeOperational • Reviews and recommends in/outsourcing opportunities to ensure best value from all delivery activity. • Accountable for the daily operational aspects of Catering Services including taking appropriate action and for making timely decisions to ensure delivery of catering at all times 24/7 whilst protecting safety and operational...
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Marketing Manager
1 month ago
al-Ghuwayriyah, Qatar Nathan & Nathan Full timeResponsibilities: Design comprehensive marketing plans for each brand, ensuring timely execution and alignment with business objectives. Evaluate SKU performance and devise strategies to stimulate growth, implementing measures as needed. Analyze brand performance across different markets and devise actionable plans to achieve growth targets. Monitor...
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Marketing Manager
4 weeks ago
al-Ghuwayriyah, Qatar Nathan & Nathan Full timeResponsibilities: Design comprehensive marketing plans for each brand, ensuring timely execution and alignment with business objectives. Evaluate SKU performance and devise strategies to stimulate growth, implementing measures as needed. Analyze brand performance across different markets and devise actionable plans to achieve growth targets. Monitor...
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Security Operation Officer
1 month ago
al-Jumayliyah, Qatar Hamadah Architecture Full timeJob Summary In this role, you need to have a bachelor degree or equivalent with essential of qualified security area. Minimum of 4 years operation experience in Aviation Security Supervision with knowledge of emergency plans and AVSEC security principles. You must have good knowledge of computer literacy of MS Office applications and great command of English...
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Security Operation Officer
4 weeks ago
al-Jumayliyah, Qatar Hamadah Architecture Full timeJob Summary In this role, you need to have a bachelor degree or equivalent with essential of qualified security area. Minimum of 4 years operation experience in Aviation Security Supervision with knowledge of emergency plans and AVSEC security principles. You must have good knowledge of computer literacy of MS Office applications and great command of English...
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Security Operation Officer
2 weeks ago
al-Jumayliyah, Qatar Hamadah Architecture Full timeJob Summary In this role, you need to have a bachelor degree or equivalent with essential of qualified security area. Minimum of 4 years operation experience in Aviation Security Supervision with knowledge of emergency plans and AVSEC security principles. You must have good knowledge of computer literacy of MS Office applications and great command of English...
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al-Ghuwayriyah, Qatar QATAR Airways Full timeAbout Hamad International Airport: Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years. About the role: Identify through research and...
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Cargo Customer Services Agent
1 month ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeQatar Aviation Services – Cargo is currently recruiting for Cargo Customer Service Agent to be based in Doha, Qatar. You will be responsible to handle import and transit documentation. Notifies consignee of the arrival of freight and collects payment for handling charges. Accepts cargo based on IATA regulations. Attend on queries and email...
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Cargo Customer Services Agent
4 weeks ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeQatar Aviation Services – Cargo is currently recruiting for Cargo Customer Service Agent to be based in Doha, Qatar. You will be responsible to handle import and transit documentation. Notifies consignee of the arrival of freight and collects payment for handling charges. Accepts cargo based on IATA regulations. Attend on queries and email...
