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Doha, Baladīyat ad Dawḩah, Qatar IHG Hotel & Resorts Full time{"h1":"Club Lounge Ambassador Job Description","p":"At IHG Hotel & Resorts, we are seeking a skilled Club Lounge Ambassador to join our team. As a key member of our Guest Services team, you will be responsible for delivering exceptional guest experiences and ensuring that our premier guests feel valued and cared for.Key...
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Front Desk Ambassador
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Lobby Ambassador
5 months ago
What will I be doing?
As a Lobby Ambassador, you will provide consistently-delivered exceptional customer service to Guests, especially as service affects laundry and the transferring and storing of luggage. The Luggage Porter interacts with Guests and contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Ensure laundry support is provided when required, complete with all wash cycles, folding and storage
- Offer consistent, high standard service and assistance to Guests and maintain a lobby presence that offers courteous and attentive service
- Ensure that individual customers and Groups receive fast, efficient and friendly service