Guest Services Manager
4 weeks ago
This a Full Remote job, the offer is available from: Asia Faststream are recruiting experienced Guest Services Managers for a Globally Recognized, people focused Cruise Giant If you have experience in a similar role or potentially step up for a large cruise company or hotel chain this could be the ideal position for you to progress your career Key Responsibilities • Lead and mentor a team of guest services personnel, providing guidance, training, and support to ensure the delivery of exceptional guest experiences. • Oversee all guest services operations, including check-in/out procedures, guest inquiries, special requests, and problem resolution, ensuring efficiency and accuracy. • Foster a culture of hospitality and teamwork among the guest services team, promoting a positive and welcoming atmosphere for guests and colleagues alike. • Monitor guest feedback and satisfaction levels, proactively addressing any issues or concerns to ensure a seamless and memorable cruise experience. • Collaborate with other departments onboard to coordinate guest services and activities, ensuring smooth operations and optimal guest satisfaction. • Maintain accurate records and reports related to guest services operations, including guest preferences, feedback, and incident reports. • Implement and enforce company policies and procedures to ensure compliance with industry standards and regulations, with a focus on safety and security. Qualifications: • Valid STCW and C1/D (or ability to renew/obtain) • Minimum of 2 years of experience in a similar role within the hospitality or cruise industry, with a proven track record of leadership and guest service excellence. • Strong leadership and communication skills, with the ability to inspire and motivate a diverse team. • Excellent interpersonal skills and the ability to interact effectively with guests from diverse backgrounds and cultures. • Proficiency in computer systems and software applications commonly used in guest services operations. • Exceptional organizational and problem-solving abilities, with a keen attention to detail. • Ability to remain calm and composed under pressure, with a positive and proactive approach to guest service. Benefits: • 17/8 week rotation • Attractive Salary • Additional Onboard benefits • Clear path for career progression Please contact me to find out more if you meet the above criteria, additional language skills are also extremely beneficial
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Guest Service Agent
2 months ago
al-Ghuwayriyah, Qatar Retaj For Advanced Systems Full timeGuest Service Agent Job Location : Qatar Job Details : • Arabic Speaker • Should have experience as Guest Service Agent • Any Nationals Guest Service Agent Job Location : Qatar Job Details : • Arabic Speaker • Should have experience as Guest Service Agent • Any Nationals
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Guest Services Manager
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar faststream recruitment Full timeThis a Full Remote job, the offer is available from: Asia Faststream are recruiting experienced Guest Services Managers for a Globally Recognized, people focused Cruise Giant If you have experience in a similar role or potentially step up for a large cruise company or hotel chain this could be the ideal position for you to progress your career Key...
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Guest Services Manager
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar faststream recruitment Full timeThis a Full Remote job, the offer isavailable from: Asia Faststream are recruiting experienced GuestServices Managers for a Globally Recognized, people focused CruiseGiant If you have experience in a similar role or potentially stepup for a large cruise company or hotel chain this could be theideal position for you to progress your career KeyResponsibilities...
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Guest Service Officer
1 month ago
al-Ghuwayriyah, Qatar hyatt regency doha Full timeOrganization- Hyatt Regency DohaSummaryAbout Hyatt Regency Oryx Doha:Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.The alluringly modern Hyatt Regency Oryx Doha is conveniently located close...
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Guest Service Officer
4 weeks ago
al-Ghuwayriyah, Qatar hyatt regency doha Full timeOrganization- Hyatt Regency DohaSummaryAbout Hyatt Regency Oryx Doha:Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.The alluringly modern Hyatt Regency Oryx Doha is conveniently located close...
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Guest Service Agent
2 weeks ago
al-Jumayliyah, Qatar power international holding Full timeJob Summary The Guest Service Agent is responsible to ensure exceptional guest experiences by providing friendly and efficient customer service throughout their stay at a hospitality establishment, such as a hotel or resort. They serve as the primary point of contact for guests, assisting with check-in and check-out procedures, handling inquiries and...
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Guest Service Agent
4 weeks ago
al-Jumayliyah, Qatar power international holding Full timeJob Summary • The Guest Service Agent is responsible to ensure exceptional guest experiences by providing friendly and efficient customer service throughout their stay at a hospitality establishment, such as a hotel or resort. They serve as the primary point of contact for guests, assisting with check-in and check-out procedures, handling inquiries and...
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Guest Service Associate
1 month ago
al-Wakrah, Qatar Accor Full timeGuest Service Associate Guest Service Associate Ensure the establishment and execution of all departmental goals.Efficiently manage all Guest Experiences operational areas.Facilitate efficient, convenient and secure entry process to the waterpark.Support the arrival and departure process for the park.Ensure to provide the best possible service to the...
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Guest Service Associate
2 weeks ago
Al Wakrah, Al Wakrah, Qatar Accor Full timeGuest Service Associate Guest Service Associate Ensure the establishment and execution of all departmental goals.Efficiently manage all Guest Experiences operational areas.Facilitate efficient, convenient and secure entry process to the waterpark.Support the arrival and departure process for the park.Ensure to provide the best possible service to the...
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Guest Service Associate
4 weeks ago
al-Wakrah, Qatar Accor Full timeGuest Service Associate Guest Service Associate Ensure the establishment and execution of all departmental goals.Efficiently manage all Guest Experiences operational areas.Facilitate efficient, convenient and secure entry process to the waterpark.Support the arrival and departure process for the park.Ensure to provide the best possible service to the...
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Room Service Manager
2 months ago
al-Ghuwayriyah, Qatar Hilton Full timeAs Room Service Manager, you are responsible for managing room service operations to deliver an excellent Guest and Member experience. A Room Service Manager will also be required to manage, train, and develop team members and optimise sales and control costs. Specifically, you will be responsible for performing the following tasks to the highest standards:...
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Assistant Guest Service Manager
1 month ago
Al Rayyan Municipality, Qatar Accor Full timeAssistant Guest Service Manager Job Description Attend Daily BriefingsOrganize & Lead the Concierge Team, Valet Parking, Bellman and Drivers to ensure Service ExcellenceEnsure Team Members have current Knowledge of Hotel Products, Services and Good Knowledge of local areas.Monitor the QMS reports for Bellman EffectivenessClose all Glitches which is related...
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Assistant Guest Service Manager
2 weeks ago
Al Rayyan Municipality, Qatar Accor Full timeAssistant Guest Service Manager Job Description Attend Daily BriefingsOrganize & Lead the Concierge Team, Valet Parking, Bellman and Drivers to ensure Service ExcellenceEnsure Team Members have current Knowledge of Hotel Products, Services and Good Knowledge of local areas.Monitor the QMS reports for Bellman EffectivenessClose all Glitches which is related...
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Assistant Guest Service Manager
4 weeks ago
Al Rayyan Municipality, Qatar Accor Full timeAssistant Guest Service Manager Job Description Attend Daily BriefingsOrganize & Lead the Concierge Team, Valet Parking, Bellman and Drivers to ensure Service ExcellenceEnsure Team Members have current Knowledge of Hotel Products, Services and Good Knowledge of local areas.Monitor the QMS reports for Bellman EffectivenessClose all Glitches which is related...
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Guest Services Agent
1 month ago
al-Jumayliyah, Qatar Wyndham Dubai Full timeJob Description For Guest Services Agent(HOZ61738) in Doha,Qatar. Wyndham is now seeking a Guest Services Agent to join our team at Wyndham Doha West Bay in Doha , N/A .Job SummaryThe Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while...
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Guest Services Agent
4 weeks ago
al-Jumayliyah, Qatar Wyndham Dubai Full timeJob Description For Guest Services Agent(HOZ61738) in Doha,Qatar. Wyndham is now seeking a Guest Services Agent to join our team at Wyndham Doha West Bay in Doha , N/A .Job SummaryThe Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while...
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Guest Services Agent
2 weeks ago
al-Jumayliyah, Qatar Wyndham Dubai Full timeJob Description For Guest Services Agent(HOZ61738) in Doha,Qatar. Wyndham is now seeking a Guest Services Agent to join our team at Wyndham Doha West Bay in Doha , N/A .Job SummaryThe Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while...
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Guest Service Supervisor
1 month ago
al-Jumayliyah, Qatar Marriott International, Inc Full timePOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust...
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Guest Service Supervisor
4 weeks ago
al-Jumayliyah, Qatar Marriott International, Inc Full timePOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust...
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Guest Service Agent
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar Retaj For Advanced Systems Full timeGuest Service Agent Job Location : Qatar Job Details : Arabic Speaker Should have experience as Guest Service Agent Any Nationals Guest Service Agent Job Location : Qatar Job Details : Arabic Speaker Should have experience as Guest Service Agent Any Nationals