Cargo Digital Content Management Specialist
1 month ago
About the role The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation program. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple. To support our VISION 2027 roadmap, we are looking for talents – the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers. Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027. As the business expands, we are pleased to announce an incredibly exciting opportunity to join our Cargo Team in Doha as a Cargo Digital Content Management Specialist. Join the #MovedByPeople family and leave a mark as part of the Cargo team. This role is responsible to perform content operations on Cargo Website (grcargo.com) and mobile app with the ultimate goal of driving customer centricity across Qatar Airways Cargo's digital touchpoints. Ensure all content on the website and mobile app is compliant with brand tone of voice and adheres to company's communication strategy and writing guidelines. As part of your role, your key responsibilities will include: · Liaise with internal departments, outstations and group companies, in order to update content on Cargo website on behalf of company-wide stakeholders, ensuring accuracy and usefulness on Qatar Airways Cargo's digital platforms including qrcargo.com & mobile app. · Collaborate and provide support to the product development teams on projects by creating contest for all online digital touchpoints including but not limited to the pre-login website, post-login bookingh-manage booking, profiles and all other transactional pages on the website. · Collaborate with the Design team to develop innovative and creative campaigns and content ideas that are share worthy and can be hosted on the website as well as promoted on a multitude of E-marketing channels including but not limited to Social Media Channels like Qatar Airways Cargo's LinkedIn & Instagram. · Create content for campaigns while personalizing the content according to the channel and audience using best practices and guidelines for each specific online channel adhering to character limitations and ensuring relevance of the content once used on visuals. Create content for personalized experiences on Cargo website where customers would see content that is relevant to their status. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.
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