![QATAR Airways](https://media.trabajo.org/img/noimg.jpg)
Customer Experience Quality Specialist
1 month ago
• Test all digital systems where customer interacts with the brand, including, but not limited to mobile apps, website, live chat, bots, pop ups and social media. Identify opportunities and propose enhancements to increase and ease customer connection and satisfaction. • Responsible for understanding current customer proposition, feedback, industry standards, expectations and emerging trends through research, and use this to drive improved customer experience. • Interact with employees and online platforms on all customer touch points to monitor and gauge customer service. • Evaluate all ground experience touch points at base and in outstations and build on competitor research to further enhance Qatar's proposition. • Review and evaluate relevant airport facilities and services in order to enhance the customer experience for all areas. • Contribute to development of customer journey design, engagement standards and KPl's for all customer experience touch points for airport, ground, digital and inflight experience.
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Customer Experience Quality Specialist
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full timeAbout the roleWelcome to a world where ambitions fly highWe are pleased to announce an exciting opportunity to be part of our Product Development & Design Division as Customer Experience Quality Specialist in Doha.As a Customer Experience Quality Specialist, you will be responsible to provide subject matter expertise for digital, product, service design and...
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Customer Experience Quality Specialist
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full timeAbout the roleWelcome to a world where ambitions fly highWe are pleased to announce an exciting opportunity to be part of our Product Development & Design Division as Customer Experience Quality Specialist in Doha.As a Customer Experience Quality Specialist, you will be responsible to provide subject matter expertise for digital, product, service design and...
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Customer Experience Quality Specialist
1 month ago
Doha, Qatar Qatar Airways Full timeAbout the role Welcome to a world where ambitions fly high! We are pleased to announce an exciting opportunity to be part of our Product Development & Design Division as Customer Experience Quality Specialist in Doha. As a Customer Experience Quality Specialist, you will be responsible to provide subject matter expertise for digital, product, service design...
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Customer Experience Quality Specialist
3 weeks ago
Doha, Qatar Qatar Airways Full timeAbout the role Other key responsibilities are: - Carry out end to end customer experience quality monitoring audits. Discreetly gather insights on various aspects of customer journey. - Test all digital systems where customer interacts with the brand, including, but not limited to mobile apps, website, live chat, bots, pop ups and social media. Identify...
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Customer Experience Specialist
4 weeks ago
Doha, Qatar Premium Solutions Consultancy Full timeWe are looking for a Customer Experience Specialist to join a Dance, Music and Arts training and Events Facility. The Customer Experience Specialist (CX Specialist) develops and implements sales strategy, new business/membership/client development, retention of clients/members, negotiation of contracts, and identification of entrepreneurial enterprises...
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Customer Experience Specialist
2 weeks ago
Doha, Qatar Metazyber Technologies Full time**Overview**: As a Customer Experience Specialist with a focus on government projects, you will play a pivotal role in leading and driving customer experience initiatives that directly impact citizen engagement and satisfaction with government services. You will collaborate closely with government agencies, stakeholders, and internal teams to develop and...
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Customer Experience Quality Specialist
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full timeTest all digital systems where customer interacts with the brand, including, but not limited to mobile apps, website, live chat, bots, pop ups and social media. Identify opportunities and propose enhancements to increase and ease customer connection and satisfaction. Responsible for understanding current customer proposition, feedback, industry standards,...
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Customer Experience Specialist
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Tesla Full timeTesla participates in the E-Verify ProgramWhat to Expect As a Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a pivotal role in shaping the success of our...
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Customer Experience
4 weeks ago
Doha, Qatar Qatar Airways Full timeAbout the role We are currently recruiting for Senior Quality and Training Officer for Customer Contact Centre in Doha, Qatar. The role is responsible to manage implementation of QR Customer Contact Center quality and training standards. You will be responsible for the local analysis of quality results and production of reports on Key Performance...
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Customer Experience Specialist
4 weeks ago
Doha, Qatar Tesla Full timeTesla participates in the E-Verify Program What to Expect - As a Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a pivotal role in shaping the success of our...
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Quality Specialist
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Brunel Full timeThe Onshore Quality Specialist - Assurance & Preservation is responsible to coordinate effective implementation of the Company preservation Quality Surveillance Program for the Offplots projects The Quality Specialist is responsible to coordinate the site Preservation field inspections. The position is responsible to establish KPI reporting including...
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Customer Experience
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full timeAbout the roleWe are currently recruiting for Senior Quality and Training Officer for Customer Contact Centre in Doha, Qatar.The role is responsible to manage implementation of QR Customer Contact Center quality and training standards. You will be responsible for the local analysis of quality results and production of reports on Key Performance Indicators,...
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Quality Specialist
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar NES FIRCROFT Full time10 years' experience associated with Quality Control & coordination of quality activities within the Oil & Gas Construction Industry and Registered Lead Assessor with IRCA/CQI or equivalent. (where equivalent is proposed, evidence of equivalence shall be provided). Preferred: Associates Engineering or Engineering degree in Civil, Structural, Mechanical,...
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Customer Support Specialist
2 weeks ago
Doha, Qatar ABB Full time**Customer Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and every one of us,...
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Quality Control Specialist
2 weeks ago
Doha, Qatar Al Jazeera Manpower Full timeGood day, Minimum Qualifications: - At least 1 year of experience as a Quality Control Specialist or related field - Valid QID - Able to start immediately / transfer as soon as possible for the position Role's Duties and Responsibilities: - Inspecting output samples using industry-appropriate methods, such as comparing to standards, measuring dimensions...
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Quality Assurance Specialist
4 weeks ago
Doha, Qatar Qatar Museums Full timeKey Accountabilities: Role Purpose This position plays an essential role in enabling QM to deliver its overarching digital strategy and to meet its objective of producing robust, world-class digital experiences for both local and global audiences. The Quality Assurance Specialist is directly responsible for defining QM’s quality assurance procedures and...
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Quality Control Specialist
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar V2X Inc Full timeSets a good example to theworkforce by following all policies, procedures, and practices;keeps work area/equipment clean andorderly.Shall evaluate work sites to ensureoperations follow the Performance Work Statement (PWS), V2Xpolicies and procedures, and Federal and LocalrequirementsProvide technical support to areasupervisors/managers in development of...
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Customer Support Specialist
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full timeCustomer Support Specialist:Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and every one of us,...
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Customer Support Specialist
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full timeCustomer Support Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive sustainable future. At ABB we have the clear goal of driving diversity and inclusion across all dimensions. Together we are embarking on a journey where each and every one of us...
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Quality Control Specialist
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar V2X Inc Full timeSets a good example to the workforce by following all policies, procedures, and practices; keeps work area/equipment clean and orderly.Shall evaluate work sites to ensure operations follow the Performance Work Statement (PWS), V2X policies and procedures, and Federal and Local requirementsProvide technical support to area supervisors/managers in development...