Inbound Customer Care
4 weeks ago
Centralized and Standardized Native Customer Support Services Worldwide Sole provider of all Major Languages and Dialects in the World International Marketplace of Premium Contact Center Projects for Remote Talents. Dear Visitor, welcome to our page TalentWorldGroup is a Revolutionary Multilingual Cloud Contact Center and the International Marketplace of Premium Customer Support Projects for Remote Talents. TWG is on the mission to reinvent professional Home-Based Working, build the Workplace of the Future, and make Outsourcing Uniquely Simple and Flexible for our Clients like never before. We disrupt the Contact Center industry and aim to become the New Global Standard for International Customer Service Outsourcing and Remote Working worldwide. We understand Cultural Diversity and as a sole provider support All Major Languages and Dialects in the World. Our Core Values based Legendary Customer Service and Revolutionary Operations Model are developed around our Clients’ real needs in the digital age, enabling them to focus on their Global Business Development and take Any Language Support for granted with Consistent Quality Delivery and Target Reporting Worldwide. TWG is a people’s company and we put people first. Our Unique Corporate Culture and Employee Experience Journey allow us to attract and retain the Best International Talents and Deliver on Premium Quality in any parts of the World. In the Age of Technology, our World is becoming Smaller and Connected thought Widely Available High Performing Computing Devices and Telecom Networks. Professional Home-Based Working is no longer the Question of the Technical Ability, however the Corporate Culture, Engagement and Communication. For more Information, Please visit our Unique Website or Contact us with Confidence, Let’s Do Something Amazing together The Role You will be responsible for : • Handling inbound calls and emails in a professional manner. • Resolving customer inquiries and requests and ensuring strong customer satisfaction. • Working with various internal teams to ensure prompt and accurate order processing and delivery. • Escalating customer feedback as required. Ideal Profile • You have at least 1 year experience within a Customer Service role, ideally in a call center, experience in Hospitality industry is a plus. • You possess excellent interpersonal as well as written and verbal communication skills. • You have great multitasking skills, good phone etiquette, and experience with online tools • You pay strong attention to detail and deliver work that is of a high standard • You are a self-starter and demonstrate a high level of resilience • You are adaptable and thrive in changing environments What's on Offer? • Work alongside & learn from best in class talent • Fantastic work culture
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Customer Care Manager
2 weeks ago
al-Jumayliyah, Qatar Sidra Medicine Doha Full timeSidra Medicine is seeking a highly experienced and dedicated Customer Care Manager to join our team in Doha, Qatar. As a Customer Care Manager, you will be responsible for overseeing and managing all aspects of the customer care and support services for our organization. This role will require someone with at least 8 years of experience in a similar...
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Customer Care Officer
2 weeks ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeAbout the role We are excited to announce a new opportunity to join our Customer Care team as a Customer Care Officer (In-flight Services) As a Customer Care Officer, you will be responsible for processing feedback received through applicable sources that include electronic voyage reports, customer care reports, and advice and suggestions received through...
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Customer Care Officer
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar QATAR Airways Full timeAbout the role We are excited to announce a new opportunity to join our Customer Care team as a Customer Care Officer (In-flight Services) As a Customer Care Officer, you will be responsible for processing feedback received through applicable sources that include electronic voyage reports, customer care reports, and advice and suggestions received through...
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Customer Care Officer
3 weeks ago
al-Wakrah, Qatar QATAR Airways Full timeAs a Customer Care Officer, you will be responsible for processing feedback received through applicable sources that include electronic voyage reports, customer care reports, and advice and suggestions received through official channels. You will also lead the investigation process involving ground or in-flight-based customer service aspects by coordinating...
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Customer Care Officer
2 weeks ago
Al Wakrah, Al Wakrah, Qatar QATAR Airways Full timeAs a Customer Care Officer, you will be responsible for processing feedback received through applicable sources that include electronic voyage reports, customer care reports, and advice and suggestions received through official channels. You will also lead the investigation process involving ground or in-flight-based customer service aspects by coordinating...
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Customer Care Assistant
4 weeks ago
al-Ghuwayriyah, Qatar HILTON Full timeJob Description: As a Customer Care Assistant at Hilton in Doha, QA, you will play a crucial role in providing exceptional customer service to our guests. Your main responsibilities will include assisting guests with their inquiries, resolving any issues they may have, and ensuring their overall satisfaction during their stay. Responsibilities: 1. Greet...
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Customer Service Executive Call Center Arabic
2 weeks ago
al-Jumayliyah, Qatar The Healthy Home Middle East Full timeØ Manages inbound/outbound calls and respond to customer's inquiry in a timely manner. Ø Registering new clients, introducing HealthyHome and offering available services as suitable. Ø Identifies customers' needs, clarify information, research every issue and providing solutions. Ø Responding efficiently and accurately to callers, explaining possible...
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Customer Service Executive Call Center Arabic
2 months ago
al-Jumayliyah, Qatar The Healthy Home Middle East Full timeØ Manages inbound/outbound calls and respond to customer’s inquiry in a timely manner. Ø Registering new clients, introducing HealthyHome and offering available services as suitable. Ø Identifies customers’ needs, clarify information, research every issue and providing solutions. Ø Responding efficiently and accurately...
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Customer Care Assistant
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar HILTON Full timeJob Description: As a Customer Care Assistant at Hilton in Doha, QA, you will play a crucial role in providing exceptional customer service to our guests. Your main responsibilities will include assisting guests with their inquiries, resolving any issues they may have, and ensuring their overall satisfaction during their stay.Responsibilities:1. Greet guests...
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VIP Premium Care Coordinator
2 months ago
al-Jumayliyah, Qatar QATAR Airways Full timeThe VIP & Premium Officer is part of the Customer Care team within the Customer Care unit with the responsibility to manage customer feedback of Premium and VIP customers. The main duty of the position is to ensure that feedback received from VIP & Premium passengers is managed to the highest standards. This role is focused to Customer Care issues relating...
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Customer Service Representative Concierge
4 weeks ago
al-Ghuwayriyah, Qatar human capital group qatar Full time• Handle inbound and outbound calls to or from customers • Greetings VIP visitors, directing them to their desired location, providing information about the properties. • The agents will be responsible for effective communication on all reservations (restaurants, hotels, private drivers and cars, any special events/exhibitions or tours) •...
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Customer Service Representative Concierge
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar human capital group qatar Full timeHandle inbound and outbound callsto or from customers Greetings VIP visitors, directingthem to their desired location, providing information about theproperties. The agents will be responsible for effectivecommunication on all reservations (restaurants, hotels, privatedrivers and cars, any special events/exhibitions or tours) Agents will be responsible...
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Customer Service Representative
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar qatar petroleum doha Full timeAs a Customer Service Representative at QatarPetroleum, you will have the opportunity to work remotely from thecomfort of your own home in Doha, Qatar. This entry-level positionis perfect for individuals who are resourceful, motivated,creative, and excel at time management.Responsibilities:Answering inbound calls and emails from customers in a...
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Customer Service Representative
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar qatar petroleum doha Full timeAs a Customer Service Representative at Qatar Petroleum, you will have the opportunity to work remotely from the comfort of your own home in Doha, Qatar. This entry-level position is perfect for individuals who are resourceful, motivated, creative, and excel at time management.Responsibilities: Answering inbound calls and emails from customers in a...
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Warehouse Logistics Executive QAtar
4 weeks ago
al-Jumayliyah, Qatar British American Tobacco Full time• Ensure BAT standard WH processes • EHS policies arefollowed 100 % at WH and transportation across all GCC logisticsoperation • Inventory accuracy is maintained • Efficient work relationship with 3PL is maintained, contracts,processes and way of working agreements • Critical metricsacross the logistics operation is in place and...
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Warehouse Logistics Executive QAtar
2 weeks ago
al-Jumayliyah, Qatar British American Tobacco Full timeEnsure BAT standard WH processes EHS policies arefollowed 100 % at WH and transportation across all GCC logisticsoperation Inventory accuracy is maintained Efficient work relationship with 3PL is maintained, contracts,processes and way of working agreements Critical metricsacross the logistics operation is in place and measuredperiodically(WH...
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Client Care Specialist
4 weeks ago
al-Ghuwayriyah, Qatar SEEDiS Full timeQatar's first Integrative Functional Medicine Practice: Seed Health and Wellness Center is a soon-to-open integrative and functional medical practice that combines modern medicine and biohacking technology with a functional, holistic approach for the benefit of our patients. Functional Medicine uses an approach that focuses on identifying and addressing...
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Remote Call Center Representative
2 months ago
al-Ghuwayriyah, Qatar Insight Global Full timeResponsibilities: Primarywork will come from inbound calls, outbound calls, and emailsupport requests Assist with patient supportsuch as answering patient emails, patient phone calls, processingmedical records, provide patient carecoordination You will perform typical frontoffice and back office responsibilities, including patienteducation, medication...
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Sales Development Representative
4 weeks ago
al-Wakrah, Qatar Grafana Labs Full time• Using, email, phone and social media, you will manage the initial sales process, including responding to inbound leads/tickets, understanding the customer's needs, identifying key client decision-makers, cross-selling opportunities and when is the right time to involve an Account Executive • Create and evolve customized email and social media...
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Early Career Program LEAD
4 weeks ago
al-Jumayliyah, Qatar Baker Hughes Full timeOur Early Career Program for Field Engineers inspires and guides recent graduates through career-shaping experiences. This program takes approximately 36 months to complete and gets you involved in helping clients locate and produce energy more efficiently. Program graduates have the foundations to make innovative significant contributions to our future....