Inbound / Outbound Call Center Agent

An Inbound/Outbound Call Center Agent is responsible for handling incoming and outgoing phone calls on behalf of a company or organization. The primary duties of this role involve answering customer inquiries, resolving issues, providing product or service information, and promoting sales. The agent may work in either an inbound or outbound call center,...

We are seeking a dedicated Call Center Agent to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer inquiries, and providing efficient and effective customer service. This role requires excellent communication skills, a customer-oriented approach, and the ability to resolve issues promptly.Key...

We are seeking a dedicated Call Center Agentto join our team. The ideal candidate will be responsible forhandling inbound and outbound calls, addressing customer inquiries,and providing efficient and effective customer service. This rolerequires excellent communication skills, a customer-orientedapproach, and the ability to resolve...

Handle a large volume of inbound and outbound calls in a timely manner - Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary - Identify customer needs, research issues, resolve complaints, and provide solutions - Maintain ownership of calls throughout the lifecycle of a caller’s request,...

**(Bilingual Only - Arabic & English)** **Job Summary**: - **We are looking for bi-lingual medical professionals to join 24/7 customer support call center. You will be the first point of contact and act as the face of the company for any customer questions, clarifications or concerns. You will be working with a young and energetic team of agents processing...

Manage inbound and outbound calls on time - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage customers by taking the extra...

**Call Center Agent Position** Exciting Opportunity for Experienced Call Center Agent in Food and Beverage Industry! Join our team as a Call Center Agent with specialized experience in the food and beverage sector. If you have a passion for providing excellent customer service and possess a background in F&B call center operations, we want to hear from...

CALL CENTER AGENT (ITIL certification) Female, Arabic speaker EXP 2-3

We are looking to hire qualified **Call Center Agents** who can join our dynamic team. - Manage large amounts of calls in a timely manner. - Identify customers’ needs, clarify information and provide solutions and/or alternatives. - Document all call information according to standard operating procedures. - Maintain and improve quality results by adhering...

We are searching for a professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, and handling clients’ complaints. The call center representative will handle incoming calls and should seek to create a positive experience for each caller. They will listen to...

We are searching for a professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, and handling clients’ complaints. The call center representative will handle incoming calls and should seek to create a positive experience for each caller. They will listen to...

**We are Hiring!!!** **Position**:Call Center Agent** Must have 2 - 5 years’ experience in Qatar **Duration**: Permanent **Salary**: Negotiable **Duty Hours**: Daily 12:00pm to Night 01:00am (Shifts) **Job location**: Mall of Qatar, Pearl, Souq Wakif Abu Hamour, Tawar mall, Vendome mall, Musheireb, Centro mall **Duties and Responsibilities**: 1....

Customer Service Representatives to provide superior customer services to all customers calling the call centre.Guide customers on available Ooredoo product and services, packages, value added servicesFollow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.Ensure proper recording and closure of all...

The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls.· The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently quality.· The Service Center Agent must ensure that through personal...

We are looking to hire qualified **Call Center Agents** who can join our dynamic team. - Manage large amounts of calls in a timely manner. - Identify customers’ needs, clarify information and provide solutions and/or alternatives. - Document all call information according to standard operating procedures. - Maintain and improve quality results by adhering...

Must Haves:• 2+ years of high volume (80+) call center experience, ideally includes some outbound call center experience• 1+ year remote work experience• No more than 3mo work gap since last role• Have been in past positions for 1+ years (do not want candidates who have been in consecutive short contracts)• Needs to be tech savvy:...

Must be locally available in Qatar - Must have 2 or more years Call Center Experience - Must know how to speak English & Hindi - Available to start immediately **Job Types**: Permanent, Full-time **Salary**: QAR3,000.00 - QAR3,500.00 per month **Experience**: - Call Center: 2 years (required) **Language**: - English and Hindi (required)

Ø Manages inbound/outbound calls and respond to customer’s inquiry in a timely manner. Ø Registering new clients, introducing HealthyHome and offering available services as suitable. Ø Identifies customers’ needs, clarify information, research every issue and providing solutions. Ø Responding efficiently and accurately to callers, explaining...

As a Call Center Representative, you will be at the forefront of delivering exceptional customer service by handling calls related to our banking products and services. This pivotal role requires a dedicated individual with outstanding communication skills, a comprehensive understanding of our financial offerings, and a commitment to providing personalized...

Qualifications and Experience: 3. Language Proficiency: Proficiency in both Arabic and English, both spoken and written, is essential. **Salary**: QAR4,000.00 - QAR4,700.00 per month **Experience**: - Call Center: 2 years (required) **Language**: - Arabic (required)