Technical Assistant
6 months ago
Position: Technical Assistant
Work Location: Doha, State of Qatar
**Major Responsibilities**
- Engage with users & gather requirements for SharePoint site creation and development
- Should be able to develop and troubleshoot basic excel script/macros
- Support users in basic IT issues
- Scheduling and closing monthly Controls in ITCM
- Reviewing Risk Assessments
- Reviewing and updating Deviations
- Reviewing on a monthly basis the Privilege IDs management and Removable Media Restrictions (RMR)
- BCP/DRP activities (yearly documents update, test)
- IT equipment inventory verification and reconciliation activities
- Quarterly verification of stockroom, ordered and repaired assets, litigation hold assets
- Annual full Independent Stockroom verification
- Annually 2-way asset reconciliation
- Work orders for IT asset creation, deletion and update
- Monthly KPIs
- Physical and electronic fixed asset verification (every 5 years)
- Attends Monthly Regional Asset Contact meeting
- Point of contact for Ooredoo responsible for SIM card management for all company wireless devices (activation, cancellation, transfer)
- Update the master wireless device user list used for accurate verification of monthly bill charges
- Reports all applicable interactions with non-US government officials by company staff in InGO
- Department record contact for company (coordinate records clean up, review records due for destruction when retention period is met)
- Budget coordinator for Saudi projects, responsible of updating the budget and closing in SAP system
- Throughout the duration of the agreement the responsibilities listed above may change._
Pay: QAR25.00 - QAR30.00 per hour
**Experience**:
- Technical Assistant: 5 years (preferred)
- IT service management: 5 years (preferred)
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