![Trend Micro](https://media.trabajo.org/img/noimg.jpg)
Technical Account Manager
4 days ago
When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.
ABOUT TREND MICRO
Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit
POSITION OVERVIEW
The Technical Account Manager (TAM) with (MMEA/Qatar) is responsible for technical support for Trend Micro's family of products and managing the customers’ account for their technical and security needs.
PRIMARY RESPONSIBILITIES
- Direct support to premium/key customers on technical issues
- Account Management by providing technical updates, monthly/quarterly case reviews, threat assessment/advisories for pro-active protection, train customers on product & threat, provide notifications from corporate on enhancements/bug-fixes, customer relationship for account retention
- Maintain technical relationships with nominated customers
- Be a trusted threat advisor for nominated customers
- Act as the customer’s champion within Trend Micro
- Be available 24x7 to provide crisis support services to nominated customers
- Manage and progress technical support cases
- Provide assistance to nominated backup customers when other team members are absent
- Regularly meet with clients for the purpose of relationship building
- Participate in strategic account planning with the Trend Micro of the account team.
- Work closely with account managers to identify sales opportunities
- Conduct presentation to potential customers to drive growth in Premium Support Program enrolments.
- Provide guidance, consultancy, technical support, and problem resolution to key customers/channel partners in implementation projects
- Collaborate with internal teams to enhance customer/partner experience
- Perform Back pre-sales role as requires
EXPERIENCE
- Engineering degree or equivalent
- Technical Certification such as TCAP, TSCE, VCP, CCNA, CCNP, CISSP, MCSE, SUN Professional or equivalent will be an advantage.
- 4-6 years’ experience in post-sales technical support, system administration or related field.
- Strong knowledge and understanding of security industry.
- In-depth knowledge of multiple Operating Systems (Windows, Windows Server, LINUX, Solaris) and networking environment.
- Good interpersonal skill and service oriented.
- Good problem solving skills
- Able to cope with customer demands and take challenges positively
- Be resourceful, self-managed, energetic, friendly and have excellent communication skills
- Strong in documentation and process methodology
Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.
We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.
-
Doha, Qatar Account Line Solutions Full time**Role Description** **This is a full-time on-site role for an Accountant at Account lines Solution in Doha, Qatar. As an Junior Accountant, you will be responsible for managing financial transactions, preparing financial reports, and ensuring compliance with accounting regulations.** **Qualifications** **Proficiency in accounting software and Microsoft...
-
Technical Account Manager
2 weeks ago
Doha, Qatar MBR Partners Full timeWHAT THEY DO Our client is a telecom analytics company that provides solutions for Communications Service Providers (CSPs) to develop strategies and decisions for new digital businesses, customer experience management, and network planning and optimization. They partner with some of the largest telecommunications providers in the world, enabling them to...
-
Technical Account Manager
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeClient FocusThe ideal candidate for the Technical Account Manager role will have a proven track record of delivering high-quality services, building trust with clients, and identifying opportunities for growth and expansion. You will work closely with cross-functional teams to develop strategic plans, manage client expectations, and ensure seamless service...
-
Technical Account Manager
2 weeks ago
Doha, Qatar Trend Micro Full time**When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.** - Able to travel and provide Emergency onsite support to customer’s location - Deliver professional services for deploying Trend Micro products at customer site - Principally responsible for the...
-
Accountant
4 weeks ago
Doha, Qatar Technical printing Full timeA well reputed organization looking for experienced accountant maximum salary 2000 qr. immediately hiring **Salary**: From QAR2,000.00 per month Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work (required) **Experience**: - Accounting: 1 year (preferred)
-
Joiner Accountant
4 weeks ago
Doha, Qatar Primecast technical solution Full timeJoiner Accountant Role We are looking for an organized Joiner Accountant. The Joiner Accountant is responsible for managing financial records, ensuring accurate and timely accounting, and providing financial insights to support business decisions. This role involves handling various accounting tasks, including ledger management, reconciliation, and...
-
Technical Account Manager
3 weeks ago
Doha, Qatar Tridy Consultancy For Talent Services Full timeResponsibilities: - Build and maintain strong relationships with clients, serving as their primary point of contact for all inquiries and requests. - Develop a deep understanding of clients' business objectives, technology requirements, and challenges to deliver tailored solutions that address their specific needs. - Collaborate with internal teams to...
-
Technical Account Executive
20 hours ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAccount Management Job DescriptionWe are seeking a highly skilled Technical Account Executive to join our team at lxbfYeaa. As a key member of our sales team, you will be responsible for managing existing client relationships and developing new business opportunities in IT infrastructure and digital solutions.The ideal candidate will have a strong...
-
Account Manager
2 days ago
Doha, Qatar Premium Solutions Consultancy Full timePremium Solutions Consultancy is seeking an experienced Account Manager for a client in Qatar. This role involves managing and nurturing client relationships, driving client retention and growth, and ensuring clients derive maximum value from our IT solutions. The Account Manager will work closely with clients to understand their needs, identify new business...
-
Senior Accountant
2 weeks ago
Doha, Qatar Energy Plus Technical Services W.L.L. Full timeWe have an urgent job opening: Job title: Senior Accountant Job Description: - 5- 8 years experience in accounting - BSc in Accounting, Finance or a relevant degree - Oil and Gas experience Mandatory - GCC experience preferred - Advanced MS Excel skills - Handle monthly, quarterly, and annual closings - Reconcile accounts payable / accounts receivable -...
-
Technical Account Manager
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout lxbfYeaaWe're a global manufacturer and systems integrator of electronic safety products, data and communication infrastructure, and electrical power systems. Our team works closely with clients across multiple end markets to provide support and solutions that meet their needs.Job DescriptionAs a Technical Sales Engineer at lxbfYeaa, you'll be...
-
محاسب
1 week ago
Doha, Qatar manager paymint trading Full timePreparing monthly payroll inputs of various reimbursements such as medicals, overtime, travel expenses, etc. In order to maintain an efficient and organized practice. Perform all data entry (attendance, vacations overtime, bonuses, recruitment information and others) relating to payroll to ensure all information is correctly and timely processed on the...
-
Account Management
3 weeks ago
Doha, Qatar Microsoft Full timeDevelops and oversees the execution of account plans for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, budgets, and forecasts. Leads multiple, diverse and high-performing teams and coordinates with internal industry experts on account planning and execution for...
-
Accounting Manager
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hawa Industrial Full timeJob OverviewAs a key member of Hawa Industrial's executive team, the Chief Accountant plays a vital role in shaping the company's financial strategy and direction.This is an exciting opportunity for a seasoned accountant to take on new challenges, leverage their expertise, and contribute to the company's continued success.Key Responsibilities:Manage a team...
-
Accounting Manager
6 days ago
Doha, Qatar BLACKSTONE MACHINERY TRADING LLC Full timeACCOUNTING MANAGER - Qatar Location: New Industrial Area, Al Maha Bldg. Showroom No. R29, Doha Qatar Industry: Manufacturing (Diesel Generators) Reports to: Finance Manager/General Manager Position Overview Key Responsibilities: Financial Management Supervise and manage all financial and accounting operations. Develop and maintain financial systems,...
-
Technical Account Manager Oil
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Petrofac-Qatar Full timeKey ResponsibilitiesDevelop and implement effective sales strategies to drive growth in Process Filtration, Separation, Heat transfer, and Static Equipment products.Identify and pursue new business opportunities, including lead generation, prospecting, and qualification of potential clients.Build and maintain strong relationships with key accounts, ensuring...
-
Technical Sales Engineer
4 weeks ago
Doha, Qatar GULF TECHNICAL SERVICES(G.T.S) Full timeWe are looking for Technical Sales Engineer key job Responsibilities - Registration & qualification of the company with the Major oil and gas operators in Qatar - preparing tenders (technical and commercial) and submitting in timely manner, responding to clarifications, as a member of the tendering team supporting sales executives - Manage all technical...
-
Sales Account Manager
3 weeks ago
Doha, Qatar Gizmos Technology Trading W.L.L Full timeAs a **Sales Account Manager**, you will be responsible for developing and managing key accounts within the Qatar market, focusing on ICT sales. You will play a vital role in identifying new business opportunities, building strong relationships with clients, and providing tailored IT solutions that meet their needs. **Key Responsibilities**: - Develop and...
-
Technical Account Manager
20 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Logicom Public Ltd Full timeAbout the JobRole SummaryThe Presales Engineer at Logicom Public Ltd is a key member of our sales team responsible for identifying and matching technology opportunities with customer business issues and objectives.Main ResponsibilitiesTechnical Support: Provide technical support to the sales process across HPE Products and Solutions.Sales Team Collaboration:...
-
Technical Account Manager
20 hours ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob Title: Senior Presales ConsultantJob SummaryThis is a full-time on-site role as a Senior Presales Consultant at Mannai InfoTech in Doha, Qatar. The successful candidate will need to be specialized in Oracle Engineered Systems, having over 10 years of experience.Key ResponsibilitiesCollaborate with the Sales team to understand customer requirements and...