Patient Service Representative
1 month ago
**Roles & Responsibilities**:
- Welcomes clients by greeting them cheerfully in person or on the telephone in answering or referring inquiries.
- Maintains privacy by following procedures in gathering patient’s information using their identification card or other reference with confidentiality.
- Creates and facilitate client details and service records using computer software according to the request’s form provided, collect process payments according to the Finance Department protocol and observe the operation workflow.
- Observes balances daily financial transactions with in the shift duty hours and to make sure all the transactions have been submitted to the Finance Department accordingly.
- To make sure all the records, reports and pending requirements are completed and report to the concerned department.
- To Monitor the release of reports/results to clients/patients accurately to avoid any delay or any mistake.
Qualifications:
- at least 2 years experience in customer service industry.
- locally available with QID.
- Pleasing personality and good communication skill.
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (preferred)
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