Lead Facilities Officer

1 week ago


Doha, Qatar Qatar Airways Full time

**About the role
We are currently recruiting for Lead Facilities Officer - Space Management, for Corporate Services.

This role is responsible to oversee and optimize the allocation and utilization of physical space within the QR Commercial facilities by collaborating with various departments to understand the requirement and provide potential solutions to ensure that space resources are utilized effectively to enhance productivity and operational efficiency.

**Accountabilities**

**Operational**
- Liaise with stakeholders to establish and maintain a detailed analysis (project plan) of their space requirements and works with divisional and/or section heads to prepare staff, users and business processes for corporate physical relocation.
- Identify possible enhancements to existing space management systems, and work alongside IT teams for implementation.
- Gather office space requirements through coordination with stakeholders and Facility Management Projects team (FMP) for further analysis and fulfilment of such requirements.
- Analyse data related to office space utilization in conjunction with the current spaces/resources availability to allocate different types of commercial spaces effectively.
- Investigate the impacts and opportunities in business areas brought on by upcoming changes, challenges current ways of working and identifies improvements of the ways in which existing spaces and process can best operate in the new environment and develops the space allocation plans with input and buy-in from affected stakeholders.
- Prepare, monitor, and track project plans for office relocations or any other project works/fit outs related to commercial spaces in coordination with concerned stakeholders including user department and FMP team.
- Prepare stacking plans for existing and upcoming commercial buildings and understands departments adjacencies and interdependencies.
- Ensure integration of planned and as-built furniture layouts, space allocations and associated details into Building Information Management (BIM) databases.
- Ensure compliance with standards and guidelines for the effective utilization of space and furniture, and provides substantive advice to the line Manager, considering industry and organizational best practice, on the implementation of open workspace strategies.
- Review all floor plans/configurations and performs physical audits along with concerned stakeholders to ensure compliance with plans, guidelines, and industry best practices.
- Foresees risks and allows for contingencies when planning with an ability to negotiate and problem solve with multiple teams.
- Maintain accurate and updated records in the commercial spaces database.
- Develop and maintains dashboards and reports using tools like Power BI, Excel, PowerPoint, Visio, etc.)
- Support users/stakeholders and provide guidance on the use of systems related to commercial spaces (Meeting rooms, classrooms, desks, etc.), identifies possible enhancements to existing space management systems, and work alongside IT teams for implementation.
- Perform other department duties related to his/her position as directed by the Head of the Department

**Management & Leadership**
- Establish the department or team’s objectives and priorities to align with and support business objectives.
- Regularly evaluate the department or team’s objectives, plans, procedures and practices, and makes appropriate changes if needed.
- Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.
- Train and develop other employees, to ensure succession planning is in place.

**Data Protection**
- Ensure that in performance of the role, all uses, disclosures and requests of any information (in any form) are done in accordance with data protection principles adopted by the QR Group and are limited to what is reasonably required to accomplish the intended business purposes of the use, disclosure or request.
- Comply with all relevant company policies and procedures regarding the use, processing, disclosure and security of any information (in any form) and ensure that all staff under my direct supervision are aware of and comply.
- Consult the Group’s Data Protection Officer in matters related to data protection and privacy as appropriate.
- Ensure the confidentiality, security and protection of all information handled in the course of duties is maintained at all times from unauthorized access, use, disclosure, disruption, deletion/destruction, corruption, modification, inspection or recording.

**About you**

**Qualifications**:
Essential
- A bachelor’s degree in engineering, business administration, architecture, interior design or a related field.
- A minimum of five years of progressively responsible experience in project management, architecture, or office space planning for a large multi-use building complex is required.

Preferred
- Familiarity with space mana



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