Customer Service Representative

18 hours ago


Doha, Qatar Shater Abbas Restaurants Full time

We are looking for enthusiastic and professional individuals to join our call center team. As a **Customer Service Representative**, you will be responsible for providing exceptional service to our customers through inbound and outbound calls, ensuring that all customer inquiries, concerns, and issues are addressed efficiently.

**Key Responsibilities**:

- Answering incoming calls from customers and providing accurate information regarding products, services, and policies.
- Handling customer complaints, queries, and requests in a professional and courteous manner.
- Identifying and resolving customer issues in a timely manner, ensuring high customer satisfaction.
- Documenting customer interactions and following up as necessary.
- Upselling or cross-selling company products and services when appropriate.
- Collaborating with other departments to resolve customer issues.
- Meeting individual and team targets for call volume, customer satisfaction, and quality assurance.

**Qualifications**:

- High school diploma or equivalent (College degree preferred).
- **Previous experience in f&b call center.**:

- Strong verbal and written communication skills.
- Ability to handle challenging customer interactions with professionalism and patience.
- Basic computer skills and proficiency in using call center software.
- Ability to work in a fast-paced environment and multitask effectively.
- Strong problem-solving skills and attention to detail.
- Flexibility to work in shifts, including evenings and weekends.

Pay: QAR1,500.00 - QAR2,500.00 per month



  • Doha, Qatar Holding Group Full time

    **Customer Service Representative Job Description** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and...


  • Doha, Qatar Aspic Real Estate Full time

    We are hiring a Customer Service Representative to manage customer queries and complaints. **Responsibilities**: - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer...


  • Doha, Qatar Zabeel Groups Full time

    We are hiring a Customer Service Representative to manage customer queries and complaints. **Job Description**: General Purpose: Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services. Main Job Tasks and Responsibilities: - Answer calls professionally - Respond promptly to...


  • Doha, Qatar Ritaj Full time

    We are looking for a customer-oriented service representative for a facility management company. **must have experience in a facility management and service company.** **Responsibilities** **Customer Service Responsibilities list**: - Manage large amounts of incoming phone calls. - Generate sales leads - Identify and assess customers’ needs to achieve...


  • Doha, Qatar Rota Intl Full time

    **Responsibilities**: - Interacts with the guests in a friendly, engaging manner to help create a excellent guest experience. - Receiving payments transaction - Operating rides and attractions **Qualifications**: - **At least 2 years of experience as Customer Service Representative.**: - **Excellent interpersonal and communication skills.**: - **Can...


  • Doha, Qatar Ritaj Full time

    **Ritaj Facility Management** **Customer Service Representative with Facility Management Experience** **Facility Management Experience** **Must know Arabic/English** **Position Overview**: As a Customer Service Representative (CSR) with experience in facility management, you will be responsible for ensuring excellent customer satisfaction while handling...


  • Doha, Qatar Enbat Holdings Full time

    **Customer **Service Representative**: - Reporting Directly to: _Sales Manager_ A **Customer Service Representative** is a trained professional who knows exactly how to make customer interactions smooth and personable. **Role**: - You should be an excellent communicator who’s able to earn our clients’ trust. Ultimately, you will help establish our...


  • Doha, Qatar Vistas Global Full time

    **We are looking to hire a qualified Customer Service Officer to join our dynamic team.** - Provide guests with an exceptional event/customer service experience - Be alert and ready to provide to always assist guests - Answer any event related questions for guests - Inform Guests of event programming and activities - Liaise with or escalate guest concerns to...


  • Doha, Qatar Rota International Full time

    We're looking for energetic and outgoing Customer Service Representatives to join our team. If you love making people smile and creating unforgettable experiences, this is the job for you! **Qualifications**: - **Excellent customer service and interpersonal skills.**: - **Good English communication skills.**: - **At least 1 year experience in a...


  • Doha, Qatar ROTA GROUP Full time

    * We are looking Customer Service Representatives to work at Passenger Overflow Areas in Doha International Airport ( Old Airport) and Hamad International airport. - There will be free transportation. Salary for good English speakers is 3250QR and salary for Bilinguals ( Arabic&English) is 3500 QR. - Good English speaking and good communication skills is...


  • Doha, Qatar Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Customer Service

    2 days ago


    Doha, Qatar NHG Co. Full time

    **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...


  • Doha, Qatar BE POSITIVE GROUP Full time

    **Job Title**: Admin /Customer Service Representative (Junior Level) **Job Type**: Full-time, Permanent We’re seeking a proactive Admin /Customer Service Representative with 2- 3 years of experience, preferably female, who possesses expertise in ERP systems. This dual role supports recruitment, onboarding, record maintenance, and customer relations, with...


  • Doha, Qatar Today’s Fashion Full time

    Today’s Fashion is a fashion and lifestyle store located in Doha, offering a variety of premium and exclusive brands in the fashion and lifestyle categories. As we grow, we are always searching for amazing individuals to join our team to ensure our future and continued success. We share a passion with our team for creating a work-life balance, truly...


  • Doha, Qatar ROTA GROUP Full time

    * We are looking for full time freelance Customer Service Representatives, Ride Operators and Food & Beverage staff (With valid food handling certificate) to work in a family entertainment parkpark. - Location: Musherib - Doha - 8 hours daily duty, one day weekly off - Monthly full package salary 3200QAR - Requirements CV, Valid QID or work visa, Passport...


  • Doha, Qatar ROTA GROUP Full time

    Customer Service Representatives to work at kids park at Mall of Qatar. **Requirements**: - Freelancers with valid QID and vaccinated - CV - 3120QAR full package salary plus overtime. **Job Type**: Contract Contract length: 6 months **Salary**: QAR3,120.00 per month Application Question(s):


  • Doha, Qatar Leisure Full time

    The **Customer Service Representative** is responsible in welcoming guests to the park and in operating the ride and attraction to ensure safety and overall guest satisfaction. **Qualifications**: - At least 2 years of customer service experience; theme park experience is a plus! - Good communication and interpersonal skills - **Can start IMMEDIATELY with...

  • Customer Service

    7 days ago


    Doha, Qatar Protocol Services Full time

    Job Description: Customer Service Representative for a Cleaning and Hospitality Company Job Title: Customer Service Representative Key Responsibilities: Providing accurate information about the company’s services and pricing. Registering customer requests and scheduling appointments according to their needs and company availability. Handling customer...


  • Doha, Qatar Souq Al Baladi Group Full time

    _**Supervisory Responsibilities**:_ - Hires entry-level customer service employees. - Trains new employees in the companys customer service policies, procedures, and best practices. - Organizes and oversees the schedules and work of assigned staff. - Conducts performance evaluations that are timely and constructive. - **Duties/Responsibilities**:_ - Manages...


  • Doha, Qatar Leisure Full time

    The **F&B** **Customer Service Representative** is responsible in effective selling and providing efficient and fast restaurant/fast food services. **Qualifications**: - At least 2 years work experience in food handling, cashiering food service crew/attendant in restaurant/food chain setting - Must have a valid Food Handling Certificate - Good...