F&b Team Member

2 weeks ago

Qatar InterContinental Full time

**About Us**

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Towering over the city center, our luxury Doha hotel is one of the tallest in Qatar. You’ll find us in the exclusive West Bay area, close to the city’s Doha Exhibition and Convention Centre, government offices, and corporate headquarters. Our spacious rooms and suites have panoramic city and sea views, while award-winning restaurants, state-of-the-art meeting venues, easy access to local highlights, health, and fitness club, and a rooftop pool, ensure a memorable stay.

Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.

**What’s the job?**
As **F&B Team Member (In Room Dining - IRD)**, you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience. **Promote the desired work culture by living the 5 winning ways value - **_Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together._**

**Your day-to-day**
- Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel.
- Greet and serve guests in a professional, discreet and personalized way.
- Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests.
- Consistently monitor quality of food & beverage being served.
- Practice good customer relations and attend to customer complaints / queries satisfactorily.
- Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment.
- Responsible for all service preparations before, during and after the service (mis-en-place & mis-enscene).
- Ensure minimum wastage, breakage and spoilage.
- Actively use up selling techniques to exceed guest expectations and increase revenue.

**What We Need From You**:
Ideally, you'll have some or all of the following competencies and experience we're looking for:

- Similar experience in a luxury hotel.
- A business-related degree or equivalent.
- Experience in effective learning and development methods.
- Ability to work in a fast-paced and diverse work environment.
- Strong interpersonal skills and excellent command of written and spoken English.
- Additional language is an added advantage.
- Strong organizational skills.
- Result-oriented and self-motivated along with a positive attitude.

**What We Offer**:
We’ll reward all your hard work with a competitive salary and benefits.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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