Information Support Specialist

6 months ago


Doha, Qatar Jacobs Full time

**Location**: Doha, QA
**Category**: Systems
**Job ID**: CIS00018H

**Your Impact**:
**Duties/Tasks and Responsibilities**:

- Conduct preventive maintenance checks and services on all government furnished equipment.
- Coordinate with AlDE representatives to ensure upkeep and access to all FMV feeds.
- Manage all CPIE software and hardware updates/migration, while keeping CPIE leadership informed of any forecasted disruptions.
- Ensures video feeds are accessible via SIPR, SIPR-REL, and/or BICES on an ad-hoc or permanent basis as required by the mission.
- Provide technical support for CPIE VIC/briefing systems and other miscellaneous IT systems, such as static display signs, coordinated time clocks, etc.
- Maintain reporting and documentation of network/desktop changes impacting configuration management.
- Coordinates accounts creation process for new personnel and providing technical support for existing account users.

**Here’s what you’ll need**:
**Qualifications**:

- Associate Degree in Computer Science or Technology OR three years of relevant experience with CompTIA Networks - or equivalent certification
- At least 3 years’ experience with FMV dissemination tools and systems
- Familiar with FMV exploitation tools such as Analysis, Integration, and Modeling of Earth System (AIMES), ViDex (Video Exploitation) or equivalents across multiple classified networks including SIPR, SIPR-REL, BICES, and CPN-X
- SECRET clearance

**Desired Requirements**:

- Desired Education: Bachelor’s Degree in Computer Science or Technology or in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education.
- Desired Experience: At least 8 years of experience related to the specific labor category with at least a portion of the experience within the last 2 years.
- Clearance - TS/SCI



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