Arabic & English (Bilingual) Call Centre Support

2 months ago


Doha, Qatar Mindstream Full time

We are hiring for Arabic & English (Bilingual) Call Centre Support Services

Duration:6 Months & extendable (depends on project)

Location: Doha

Education: Bachelor degree in IT related

Experience:3+ Years minimum with applicable certification

Call Centre Support Services/Resources

Hours of Service : Up to 6 days per week (up to 48 hours per week)
- On call during nights and weeks per work demands.

Answer calls: Respond to calls from faculty, students and Staff, providing essential first level IT respond and Support.

Troubleshooting Guidance: Assist callers in troubleshooting, navigating the college site, and utilizing products or services.

Diagnosis and Advice: Diagnose user problems and offer clear advice for resolution.

Logging and documentation: Log correspondence details into the IT Support system to maintain a record.

Composure Maintenance :Maintain composure and a positive attitude during challenging situations

ITSM System Utilization :Use the Information Technology Service Management (ITSM) system to log and track incidents, promptly resolving assigned tasks.

Collaboration and Support Levels: Collaborate closely with the second and third levels of the support team for comprehensive issue resolution.

General Maintenance Tasks:Perform routine maintenance tasks to ensure overall IT System health

Continuous Improvement: Continuously assess and recommend enhancements in IT Solutions and Support

Performance Monitoring:Monitor hardware,software and system performance metrics.

Proactive Support Approach: Maintain a proactive stance for IT support and improvement.

Whatsapp 974 30107270

**Job Type**: Contract
Contract length: 6 months

**Experience**:

- Call center: 3 years (required)

**Language**:

- Arabic Speaking (required)

**Location**:

- Doha (required)



  • Doha, Qatar Mindstream Full time

    We are hiring for English Speaking Call Centre Support Services Duration:6 Months & extendable (depends on project) Location: Doha Education: Bachelor degree in IT related Experience:3+ Years minimum with applicable certification Call Centre Support Services/Resources Hours of Service : Up to 6 days per week (up to 48 hours per week) - On call during...

  • Bilingual Teacher

    7 months ago


    Doha, Qatar Oryxland Group Full time

    Bilingual Teacher Wanted Are you a passionate and highly skilled educator with proficiency in Arabic, English, and additional languages? We are currently seeking a dedicated and experienced bilingual teacher to join our team on a full-time basis. This position is a personal commitment to assisting students with their assignments and educational needs,...

  • Customer Support Agent

    5 months ago


    Doha, Qatar Aldobi Online Trading and Service L.L.C Full time

    **Job Overview**: Position: Customer Support Agent (Bilingual: English and Arabic) Company: Aldobi Are you passionate about providing exceptional customer service? Aldobi, a leading Qatari tech company that connects laundries and cleaning service providers with customers, is seeking a dynamic and enthusiastic Customer Support Agent to join our team. As a...

  • Document Controller

    2 weeks ago


    Doha, Qatar EMFI Group Qatar Full time

    EMFI Qatar Group is looking for **Document Controller BILINGUAL (ARABIC & ENGLISH)** with the following qualifications: Qualification: Preferably Bachelor of Business Administration or relevant field - Minimum 2 years of experience in a similar role - Bilingual Fluency (Arabic and English) - Proficient knowledge in office administration. - Knowledge of...

  • Customer Service

    4 weeks ago


    Doha, Qatar EMFI Group Qatar Full time

    EMFI Qatar Group is looking for a **Customer Service Agents** (Bilingual - Arabic & English) for its requirements with the following qualifications: **Qualification**: - Secondary Education or higher degree - Experience in Delivery of Customer Service - 2+ Years Customer Services or Service Desk experience - Previous Utility Experience - Previous experience...


  • Doha, Qatar EMFI Group Qatar Full time

    EMFI Qatar Group is looking for a Receptionist (Bilingual - Arabic & English) for its requirements with the following qualifications: Qualification: Secondary education at minimum - must have pleasing personality - High level of proficiency in the English and Arabic Language - Highly proficient in Microsoft Office software’s (Word, Excel, Power point,...


  • Doha, Qatar Leaders Training Centre Full time

    **About Us**: Leaders Education Centre is a premier institution dedicated to providing high-quality education and training services. We are committed to fostering a positive learning environment that encourages students to reach their full potential. We are currently seeking a dynamic and experienced English and Arabic Trainer to join our team. As an...


  • Doha, Qatar Leaders Training Centre Full time

    **About Us**: Leaders Education Centre is a premier institution dedicated to providing high-quality education and training services. We are committed to fostering a positive learning environment that encourages students to reach their full potential. We are currently seeking a dynamic and experienced English and Arabic Trainer to join our team. As an...

  • Call Centre Manager

    3 months ago


    Doha, Qatar Experts Collection Solutions LLC Full time

    **Job Details**: Job title: Call Centre Manager Terms: Full time. Location: Office no 502, Al Jazeera Tower, West Bay, Doha, Qatar **About the Job**: The Call Centre Manager will oversee the daily operations of **Experts Collection Solutions** **LLC** call centre, ensuring efficient service delivery, high customer satisfaction, and adherence to company...

  • Call Center Agent

    5 months ago


    Doha, Qatar amitsqatar.com Full time

    Call center agent - 3 years experience in IT support ITL certification is must Bilingual -Arabic and English


  • Doha, Qatar Rota Intl Full time

    **QUALIFICATIONS**: - Bilingual English Arabic Speaker - At least 2 years of relevant experience in an MC role - Exceptional Communication and interpersonal skills. - Presentable and with a built-in smile - Must have above all a confident friendly and happy attitude - With a valid QID **Job Type**: Temporary Application Question(s): - Do you have a valid...

  • Call Centre Agent

    5 months ago


    Doha, Qatar Ajwan Group Full time

    Job Summary: We are seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries or issues. This is an excellent opportunity for individuals who enjoy...

  • Bilingual Secretary

    5 months ago


    Doha, Qatar Parsons Full time

    **Bilingual Secretary** **Qatar** Parsons is looking for an amazingly talented **Bilingual Secretary **to join our team! In this role you will get to perform a variety of routine and non-routine administrative, clerical, data collection, and report writing tasks specific to the group assigned. **What You'll Be Doing**: - The Bilingual Secretary in...

  • Bilingual Secretary

    5 months ago


    Doha, Qatar Parsons Full time

    **Bilingual Secretary** **Qatar** Parsons is looking for an amazingly talented **Bilingual Secretary **to join our team! In this role you will get to perform a variety of routine and non-routine administrative, clerical, data collection, and report writing tasks specific to the group assigned. **What You'll Be Doing**: - The Bilingual Secretary in...

  • Bilingual Teacher

    7 months ago


    Doha, Qatar Oryxland Group Full time

    Are you a passionate and highly skilled educator with proficiency in Arabic, English, and additional languages? We are currently seeking a dedicated and experienced bilingual teacher to join our team on a full-time basis. This position is a personal commitment to assisting students with their assignments and educational needs, providing a diverse and...


  • Doha, Qatar Mindstream Full time

    We are hiring for Oracle Apex Developer-Bilingual (Arabic & English) Experience:4-6 Years Education: Bachelor’s degree **Salary**:14000 QAR Full Package Strong experience of the following: - Oracle APEX tool. - SQL - PL/SQL - Restful Services &API - ORDS - Apache Tomcat / Weblogic server. - Front-end technologies: - HTML - CSS - Javascript - Printing...

  • Call Center Agent

    5 months ago


    Doha, Qatar amitsqatar.com Full time

    call center agent (immediately) 3 year experience Female Bilingual(Arabic and English) نوع الوظيفة: دوام كامل Ability to Commute: - Doha (مطلوب) Ability to Relocate: - Doha: Relocate before starting work (مطلوب)


  • Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full time

    Job Title: Showroom Sales Designer Bilingual in English and ArabicAt Talent Pal, we are seeking a highly skilled and experienced Showroom Sales Designer Bilingual in English and Arabic to join our team.Key Responsibilities:Design and sell kitchen and wardrobe solutions to clients in our showroom.Provide exceptional customer service by understanding client...


  • Doha, Qatar Economic Group Full time

    **Job Summary**: As a Maintenance Call Centre Executive, your primary responsibility will be to handle incoming calls from customers regarding maintenance and repair issues. You will be expected to provide excellent customer service, troubleshoot problems, schedule maintenance appointments, and ensure timely resolution of issues. **Responsibilities**: -...

  • Call Centre Executive

    1 month ago


    Doha, Qatar TALEB GROUP Full time

    Now Hiring! **Job Position: CALL CENTRE EXECUTIVE (Female)** **Job Location**:Doha, Qatar **Qualification**: **Salary**:QR 2,000/- TO QR 2,500 /- + Free bachelor accommodation + Free transportation **Applications**: Pay: QAR2,000.00 - QAR2,500.00 per month **Experience**: - Call Centre Executive: 2 years (preferred) License/Certification: - NOC...