Senior Cargo Opertnl Performance Reporting Analyst

1 month ago

Doha, Qatar Qatar Airways Full time

About the role

The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation program. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple.

To support our VISION 2027 roadmap, we are looking for talents - the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers.

Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027.

As the business expands, we are pleased to announce an exciting opportunity to join our quickly expanding Cargo team as Senior Cargo Operational Performance Reporting Analyst.

In this role, you will be responsible for leading, development, review and re-building of operational reporting requirements to ensure visibility on all key metrics.

You will also work on analysis of operational business performance for the operations management team.

As part of your daily responsibilities, you will also:

- Take overall responsibility for operational reporting, data storage, KPls, process improvements and for providing all operational key metrics to each department in a timely manner as required.
- Analyze data from various sources and transform it into insightful visualizations using tools such as Tableau, Power BI, Excel
- Work closely with stakeholders to gather requirements and translate business needs into analytical reports and dashboards.
- Create, design, and maintain dashboards that effectively convey key metrics, trends, and insights
- Interpret complex data sets, identify trends, and provide actionable insights to support business decisions.
- Develop and automate periodic reports to track key performance indicators (KPIs) and other business metrics.
- Propose improvements in data analytics practices, data visualization standards, and business intelligence solutions.
- Identify opportunities to automate existing manual processes, leveraging technology to streamline workflows and improve efficiency
- Initiate and ensure consistent and timely storing and sharing of data and information within Partner Relationship Management (PRM), and relevant information onto regions and individual stations.
- Engage the team to ensure creation and maintenance of well-defined station, market information documents and drive to create efficiencies through easy access, handover of data, reports, processes and lead business process reengineering of documented quality and operational strategies covering special commodities, ULDs, messaging and other operational KPls.
- Analyze performance levels, trend analysis on key indicators and to monitor CiQ metrics for Freight forwarders and GHAs in a timely manner.
- Ensure adherence to data governance and data quality standards
- Develop outputs relevant to key stakeholders and user-friendly formats for senior management, customers, suppliers and other external parties.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Qualifications

About you
- Bachelor’s Degree of equivalent with minimum 5 years of job-related experience
- Outstanding written and verbal communication in English with excellent influencing skills to convey complex data insights in a clear, concise manner.
- Knowledge of cargo operations and performance indicators.
- Proficiency in data visualization tools like Power BI, Tableau to create complex, insightful dashboards.
- Knowledge of SQL or other data querying languages to extract data from databases.
- Strong skills in gathering requirements, understanding business needs, and translating them into analytical or automated solutions.
- Ability to develop and automate periodic reports, providing critical metrics and insights to support business functions.
- Experience in identifying opportunities for automating manual processes to improve efficiency.
- Ability to manage

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